Australia General Retail Industry Award 2020 (MA000004)
The modern award setting minimum employment conditions in Australian general retail: coverage, employment types, part-time guaranteed hours, casual loading, classifications, hours and rostering, breaks, minimum rates, allowances, overtime, penalty rates, shiftwork, leave, workplace delegates, consultation, disputes and termination. Rates are named, not quoted: the figures change every 1 July.
Australia General Retail Industry Award 2020 (MA000004) is a compliance framework from Australia (national system employers in the general retail industry) with 9 domains and 45 controls. The largest domains are Part 2: Types of employment and classifications – Australia General Retail Industry Award 2020 (MA000004) (8 controls), Part 3: Hours of work, rostering and breaks – Australia General Retail Industry Award 2020 (MA000004) (7 controls), Part 4: Wages and allowances – Australia General Retail Industry Award 2020 (MA000004) (7 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (9)
Part 1: Application and operation – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::3.3 | 3.3 Make the award and the NES available to employees |
| australia-general-retail-industry-award-2020-ma000004::5 | Clause 5: individual flexibility arrangements made and kept correctly |
| australia-general-retail-industry-award-2020-ma000004::7 | Clause 7: facilitative provisions agreed with the right party and recorded |
Part 2: Types of employment and classifications – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::10.10 | 10.10 Change a part-timer's regular pattern (other than guaranteed hours) only on written notice and never to avoid entitlements |
| australia-general-retail-industry-award-2020-ma000004::10.11 | 10.11 Respond in writing within 21 days to a request to increase guaranteed hours |
| australia-general-retail-industry-award-2020-ma000004::10.5 | 10.5 to 10.7 Agree a written regular pattern of work with each part-time employee and record variations |
| australia-general-retail-industry-award-2020-ma000004::10.8 | 10.8 and 10.9 Pay overtime beyond guaranteed hours; minimum 3-hour engagement for part-timers |
| australia-general-retail-industry-award-2020-ma000004::11.1 | 11.1 to 11.4 Casual employees: casual loading, minimum engagement and pay timing |
| australia-general-retail-industry-award-2020-ma000004::12 | Clause 12: apprentices engaged lawfully, released for training and reimbursed |
| australia-general-retail-industry-award-2020-ma000004::13-14 | Clauses 13 and 14: classify every employee under Schedule A and notify them in writing |
| australia-general-retail-industry-award-2020-ma000004::8 | Clause 8: tell employees their employment type at engagement; part-time only with written consent |
Part 3: Hours of work, rostering and breaks – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::15.1 | 15.1 to 15.5 Roster ordinary hours only within the span and daily limits |
| australia-general-retail-industry-award-2020-ma000004::15.6 | 15.6 Full-time 38-hour arrangements assessed, discussed and rostered within the cycle limits |
| australia-general-retail-industry-award-2020-ma000004::15.7 | 15.7 and 15.8 Roster days per week, consecutive days off and Sunday workers' weekends |
| australia-general-retail-industry-award-2020-ma000004::15.9 | 15.9 Publish rosters, keep them 12 months, and change them only as the award allows |
| australia-general-retail-industry-award-2020-ma000004::15A | 15A Do not prevent an employee exercising the right to disconnect |
| australia-general-retail-industry-award-2020-ma000004::16 | Clause 16: provide paid rest breaks and unpaid meal breaks by shift length, rostered meaningfully |
| australia-general-retail-industry-award-2020-ma000004::16.6 | 16.6 Allow a 12-hour break between shifts, or pay the penalty until one is taken |
Part 4: Wages and allowances – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::17 | Clause 17: pay at least the classification's minimum rate, junior and apprentice percentages and higher duties |
| australia-general-retail-industry-award-2020-ma000004::18 | Clause 18: pay regularly on a notified pay day, and pay out within 7 days of termination |
| australia-general-retail-industry-award-2020-ma000004::19.2 | 19.2 Pay the overtime meal allowance or supply a meal |
| australia-general-retail-industry-award-2020-ma000004::19.3 | 19.3 Reimburse required special clothing and pay the laundry allowance |
| australia-general-retail-industry-award-2020-ma000004::19.4-8 | 19.4 to 19.8 Reimburse travel, travelling time, moving costs, vehicle use and late-night transport |
| australia-general-retail-industry-award-2020-ma000004::19.9-13 | 19.9 to 19.13 Pay cold work, first aid, recall, liquor licence and Broken Hill allowances |
| australia-general-retail-industry-award-2020-ma000004::20 | Clause 20: superannuation contributions, voluntary contributions and default funds |
Part 5 and Part 6: Overtime, penalty rates and shiftwork – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::21.1 | 21.1 Require only reasonable overtime, judged on the listed factors |
| australia-general-retail-industry-award-2020-ma000004::21.2 | 21.2 Pay overtime when it applies, daily, at the rates in Table 11 |
| australia-general-retail-industry-award-2020-ma000004::21.3 | 21.3 Time off instead of overtime pay only by written agreement, at the equivalent value, within 6 months |
| australia-general-retail-industry-award-2020-ma000004::22 | Clause 22: pay penalty rates for evening, weekend and public holiday ordinary hours |
| australia-general-retail-industry-award-2020-ma000004::23-27 | Clauses 23 to 27: shiftwork rates, paid breaks and rostering restrictions for employees engaged to do shiftwork |
Part 7: Leave and public holidays – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::28.1 | 28.1 to 28.3 Annual leave under the NES with the extra shiftworker week and the annual leave loading |
| australia-general-retail-industry-award-2020-ma000004::28.4 | 28.4 Direct annual leave for a shutdown only with 28 days' written notice and a reasonable written direction |
| australia-general-retail-industry-award-2020-ma000004::28.5 | 28.5 to 28.7 Manage excessive annual leave accruals only through the award process |
| australia-general-retail-industry-award-2020-ma000004::28.8-9 | 28.8 and 28.9 Annual leave in advance and cashing out only by signed written agreement within the limits |
| australia-general-retail-industry-award-2020-ma000004::29 | Clause 29: personal/carer's and compassionate leave under the NES; unpaid carer's absence for casuals |
| australia-general-retail-industry-award-2020-ma000004::30-32 | Clauses 30 to 32: parental, community service and family and domestic violence leave under the NES, handled confidentially |
| australia-general-retail-industry-award-2020-ma000004::33 | Clause 33: public holidays under the NES, substitution by agreement and public holiday pay |
Part 8: Workplace delegates, consultation and disputes – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::33A | 33A Afford workplace delegates their rights: representation, communication, facilities and paid training |
| australia-general-retail-industry-award-2020-ma000004::34 | Clause 34: consult on major workplace change once a definite decision is made |
| australia-general-retail-industry-award-2020-ma000004::35 | Clause 35: consult before changing regular rosters or ordinary hours |
| australia-general-retail-industry-award-2020-ma000004::36 | Clause 36: resolve award and NES disputes through the staged procedure |
Part 9: Termination and redundancy – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::37 | Clause 37: notice by employees, deductions for short notice and job search time off |
| australia-general-retail-industry-award-2020-ma000004::38 | Clause 38: redundancy: NES pay, transfer to lower-paid duties, leaving during notice and job search |
Schedules – Australia General Retail Industry Award 2020 (MA000004)
| Code | Title |
|---|---|
| australia-general-retail-industry-award-2020-ma000004::S-D | Schedule D: school-based apprentices paid for off-the-job training and progressed correctly |
| australia-general-retail-industry-award-2020-ma000004::S-E | Schedule E: supported wage system assessed, documented and lodged |
What is Australia General Retail Industry Award 2020 (MA000004) and who does it apply to?
Australia General Retail Industry Award 2020 (MA000004) is a compliance framework from Australia (national system employers in the general retail industry) with 9 domains and 45 controls. The modern award setting minimum employment conditions in Australian general retail: coverage, employment types, part-time guaranteed hours, casual loading, classifications, hours and rostering, breaks, minimum rates, allowances, overtime, penalty rates, shiftwork, leave, workplace delegates, consultation, disputes and termination. Rates are named, not quoted: the figures change every 1 July. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does Australia General Retail Industry Award 2020 (MA000004) actually require?
Australia General Retail Industry Award 2020 (MA000004) has 45 controls organised across 9 domains. The largest domains are Part 2: Types of employment and classifications – Australia General Retail Industry Award 2020 (MA000004) (8 controls), Part 3: Hours of work, rostering and breaks – Australia General Retail Industry Award 2020 (MA000004) (7 controls), Part 4: Wages and allowances – Australia General Retail Industry Award 2020 (MA000004) (7 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of Australia General Retail Industry Award 2020 (MA000004) do I already cover?
Australia General Retail Industry Award 2020 (MA000004) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.
How do I implement Australia General Retail Industry Award 2020 (MA000004)?
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