ISO 9001:2015
ISO 9001:2015 Quality Management Systems Requirements.
ISO 9001:2015 is a compliance framework from International with 8 domains and 71 controls that map to 84 other frameworks. The largest domains are Operation – ISO 9001:2015 (26 controls), Support – ISO 9001:2015 (14 controls), Performance evaluation – ISO 9001:2015 (9 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (8)
Clause 0 – ISO 9001:2015
Context of the organization – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::4.1 | Understanding the organization and its context |
| iso-9001-2015::4.2 | Understanding the needs and expectations of interested parties |
| iso-9001-2015::4.3 | Determining the scope of the quality management system |
| iso-9001-2015::4.4 | Quality management system and its processes |
Improvement – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::10.1 | General |
| iso-9001-2015::10.2 | Nonconformity and corrective action |
| iso-9001-2015::10.3 | Continual improvement |
Leadership – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::5.1 | Leadership and commitment |
| iso-9001-2015::5.1.1 | General |
| iso-9001-2015::5.1.2 | Customer focus |
| iso-9001-2015::5.2 | Policy |
| iso-9001-2015::5.2.1 | Developing the quality policy |
| iso-9001-2015::5.2.2 | Communicating the quality policy |
| iso-9001-2015::5.3 | Organizational roles, responsibilities and authorities |
Operation – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::8.1 | Operational planning and control |
| iso-9001-2015::8.2 | Requirements for products and services |
| iso-9001-2015::8.2.1 | Customer communication |
| iso-9001-2015::8.2.2 | Determining the requirements related to products and services |
| iso-9001-2015::8.2.3 | Review of requirements related to products and services |
| iso-9001-2015::8.2.4 | Changes to requirements for products and services |
| iso-9001-2015::8.3 | Design and development of products and services |
| iso-9001-2015::8.3.1 | General |
| iso-9001-2015::8.3.2 | Design and development planning |
| iso-9001-2015::8.3.3 | Design and development inputs |
| iso-9001-2015::8.3.4 | Design and development controls |
| iso-9001-2015::8.3.5 | Design and development outputs |
| iso-9001-2015::8.3.6 | Design and development changes |
| iso-9001-2015::8.4 | Control of externally provided processes, products and services |
| iso-9001-2015::8.4.1 | General |
| iso-9001-2015::8.4.2 | Type and extent of control |
| iso-9001-2015::8.4.3 | Information for external providers |
| iso-9001-2015::8.5 | Production and service provision |
| iso-9001-2015::8.5.1 | Control of production and service provision |
| iso-9001-2015::8.5.2 | Identification and traceability |
| iso-9001-2015::8.5.3 | Property belonging to customers or external providers |
| iso-9001-2015::8.5.4 | Preservation |
| iso-9001-2015::8.5.5 | Post-delivery activities |
| iso-9001-2015::8.5.6 | Control of changes |
| iso-9001-2015::8.6 | Release of products and services |
| iso-9001-2015::8.7 | Control of nonconforming outputs |
Performance evaluation – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::9.1 | Monitoring, measurement, analysis and evaluation |
| iso-9001-2015::9.1.1 | General |
| iso-9001-2015::9.1.2 | Customer satisfaction |
| iso-9001-2015::9.1.3 | Analysis and evaluation |
| iso-9001-2015::9.2 | Internal audit |
| iso-9001-2015::9.3 | Management review |
| iso-9001-2015::9.3.1 | General |
| iso-9001-2015::9.3.2 | Management review inputs |
| iso-9001-2015::9.3.3 | Management review outputs |
Planning – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::6.1 | Actions to address risks and opportunities |
| iso-9001-2015::6.2 | Quality objectives and planning to achieve them |
| iso-9001-2015::6.3 | Planning of changes |
Support – ISO 9001:2015
| Code | Title |
|---|---|
| iso-9001-2015::7.1 | Resources |
| iso-9001-2015::7.1.1 | General |
| iso-9001-2015::7.1.2 | People |
| iso-9001-2015::7.1.3 | Infrastructure |
| iso-9001-2015::7.1.4 | Environment for the operation of processes |
| iso-9001-2015::7.1.5 | Monitoring and measuring resources |
| iso-9001-2015::7.1.6 | Organizational knowledge |
| iso-9001-2015::7.2 | Competence |
| iso-9001-2015::7.3 | Awareness |
| iso-9001-2015::7.4 | Communication |
| iso-9001-2015::7.5 | Documented information |
| iso-9001-2015::7.5.1 | General |
| iso-9001-2015::7.5.2 | Creating and updating |
| iso-9001-2015::7.5.3 | Control of documented information |
Your Compliance Coverage
If you comply with ISO 9001:2015, you already cover:
ISO 22000:2018
77%
51 controls mapped
Compare →ISO 22301:2019
64%
42 controls mapped
Compare →ISO 37301:2021
55%
36 controls mapped
Compare →+ 81 more: ISO 37001:2016 (52%), ISO 50001:2018 - Energy Management Systems (50%)
See all 84 mapped frameworks ↓Maps to 84 other frameworks
What is ISO 9001:2015 and who does it apply to?
ISO 9001:2015 is a compliance framework from International with 8 domains and 71 controls. ISO 9001:2015 Quality Management Systems Requirements. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does ISO 9001:2015 actually require?
ISO 9001:2015 has 71 controls organised across 8 domains. The largest domains are Operation – ISO 9001:2015 (26 controls), Support – ISO 9001:2015 (14 controls), Performance evaluation – ISO 9001:2015 (9 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of ISO 9001:2015 do I already cover?
ISO 9001:2015 maps to 84 other compliance frameworks. The top mapping partners are ISO 22000:2018 (77% coverage), ISO 22301:2019 (64% coverage), ISO 37301:2021 (55% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I implement ISO 9001:2015?
Start your ISO 9001:2015 compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about ISO 9001:2015 requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 71 controls and track your progress.
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