ISO 9001:2015
Operation – ISO 9001:2015

ISO 9001:2015 8.4.3: Information for external providers

Before it passes requirements to an external provider, the organization makes sure they are adequate. It tells the provider its requirements on: what processes, products and services are to be supplied; how products and services, methods, processes and equipment are approved, and how products and services are released; competence, including any qualification staff need; how the provider will interact with the organization; how the organization will control and monitor the provider's performance; and any verification or validation that the organization, or its customer, plans to carry out on the provider's premises.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 6 controls across 6 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • CR17 s 17 Written third party agreements and notification to the Regulator

COBIT 2019 · 1 control

ISO 21001:2018 · 1 control

  • 8.4.3 8.4.3 Information for external providers

ISO 21001:2025 · 1 control

  • 8.4.3 8.4.3 Information for external providers

ISO 22301:2019 · 1 control

  • 8.4.3 Warning and communication

ISO 27701:2019 · 1 control

  • 8.4.3 PII transmission controls

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Operation – ISO 9001:2015

Query this from an agent

The graph holds this control, the 6 it maps to, and the evidence behind each claim, over MCP and REST.