ISO 22320:2018
ISO 22320 provides guidelines for emergency management including incident response operations, incident management, and operational coordination. It addresses requirements for effective incident management including command and control, operational information, and cooperation and coordination between organizations.
ISO 22320:2018 is a compliance framework from International with 13 domains and 37 controls that map to 243 other frameworks. The largest domains are Clause 4: Principles of Incident Management (8 controls), Clause 5: Basic Components - Process and Structure (5 controls), Clause 6: Working Together - Joint Direction and Cooperation (4 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (13)
Annexes: Guidance on Incident Management Planning
| Code | Title |
|---|---|
| ISO-22320-A | Annex A: Collaboration and communication guidance |
| ISO-22320-B | Annex B: Incident management plan structure |
| ISO-22320-C | Annex C: Incident management task examples |
Clause 4: Principles of Incident Management
| Code | Title |
|---|---|
| ISO-22320-4.1 | General |
| ISO-22320-4.2 | Ethics |
| ISO-22320-4.3 | Risk-based approach |
| ISO-22320-4.4 | Information sharing |
| ISO-22320-4.5 | Safety |
| ISO-22320-4.6 | Flexibility and adaptability |
| ISO-22320-4.7 | Human and cultural factors |
| ISO-22320-4.8 | Continual improvement |
Clause 5: Basic Components - Process and Structure
| Code | Title |
|---|---|
| ISO-22320-5.1 | General process requirements |
| ISO-22320-5.2 | Incident management process |
| ISO-22320-5.3 | Incident management structure (command) |
| ISO-22320-5.4 | Roles and responsibilities |
| ISO-22320-5.5 | Resource management |
Clause 6: Working Together - Joint Direction and Cooperation
| Code | Title |
|---|---|
| ISO-22320-6.1 | General cooperation requirements |
| ISO-22320-6.2 | Collaboration and coordination |
| ISO-22320-6.3 | Communication protocols |
| ISO-22320-6.4 | Joint direction |
Command and Control
| Code | Title |
|---|---|
| ISO22320-5.1 | Command Function |
| ISO22320-5.2 | Control Function |
Competence
| Code | Title |
|---|---|
| ISO22320-9.2 | Training, Exercising, and Competence |
Cooperation
| Code | Title |
|---|---|
| ISO22320-8.1 | Cooperation with External Agencies |
| ISO22320-8.2 | Multi Agency Coordination |
Coordination
| Code | Title |
|---|---|
| ISO22320-5.3 | Coordination Function |
Foundation
| Code | Title |
|---|---|
| ISO22320-4.1 | Incident Management Policy |
| ISO22320-4.2 | Roles, Responsibilities, and Authorities |
ICS
| Code | Title |
|---|---|
| ISO22320-6.1 | Incident Command System Structure |
| ISO22320-6.2 | Common Terminology and Plain Language |
| ISO22320-6.3 | Incident Action Planning |
Improvement
| Code | Title |
|---|---|
| ISO22320-10.1 | Post Incident Review and Lessons Learned |
| ISO22320-10.2 | Continual Improvement of Incident Management |
Information
| Code | Title |
|---|---|
| ISO22320-7.1 | Operational Information Management |
| ISO22320-7.2 | Communication Systems and Interoperability |
| ISO22320-7.3 | Situational Awareness and Common Operating Picture |
People
| Code | Title |
|---|---|
| ISO22320-9.1 | Human Factors and Welfare |
Your Compliance Coverage
If you comply with ISO 22320:2018, you already cover:
ISO/IEC 23894:2023
19%
7 controls mapped
Compare →PSD2 SCA
19%
7 controls mapped
Compare →OSFI B-13
19%
7 controls mapped
Compare →+ 240 more: Open Banking Security (19%), NIST SP 800-82 Revision 3: Guide to Industrial Control Systems (ICS) Security (19%)
See all 243 mapped frameworks ↓Maps to 243 other frameworks
What is ISO 22320:2018 and who does it apply to?
ISO 22320:2018 is a compliance framework from International with 13 domains and 37 controls. ISO 22320 provides guidelines for emergency management including incident response operations, incident management, and operational coordination. It addresses requirements for effective incident management including command and control, operational information, and cooperation and coordination between organizations. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does ISO 22320:2018 actually require?
ISO 22320:2018 has 37 controls organised across 13 domains. The largest domains are Clause 4: Principles of Incident Management (8 controls), Clause 5: Basic Components - Process and Structure (5 controls), Clause 6: Working Together - Joint Direction and Cooperation (4 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of ISO 22320:2018 do I already cover?
ISO 22320:2018 maps to 243 other compliance frameworks. The top mapping partners are ISO/IEC 23894:2023 (19% coverage), PSD2 SCA (19% coverage), OSFI B-13 (19% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I implement ISO 22320:2018?
Start your ISO 22320:2018 compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about ISO 22320:2018 requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 37 controls and track your progress.
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