ISO 9001:2015
Operation – ISO 9001:2015

ISO 9001:2015 8.2.4: Changes to requirements for products and services

Whenever requirements for products and services change, the organization makes sure the documented information affected is updated and that the people concerned learn of the new requirements.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 6 controls across 5 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

COBIT 2019 · 2 controls

  • APO09.05 APO09.05 Review service agreements and contracts
  • BAI03.09 BAI03.09 Manage changes to requirements

ISO 21001:2018 · 1 control

  • 8.2.3 8.2.3 Changes to requirements for the educational products and services

ISO 21001:2025 · 1 control

  • 8.2.3 8.2.3 Changes to requirements for the educational products and services

ISO 27701:2019 · 1 control

  • 8.2.4 Infringing instruction

ISO 30401 · 1 control

  • ISO30401-07 Requirements for products and services

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Operation – ISO 9001:2015

Query this from an agent

The graph holds this control, the 6 it maps to, and the evidence behind each claim, over MCP and REST.