ISO 9001:2015
Context of the organization – ISO 9001:2015

ISO 9001:2015 4.2: Understanding the needs and expectations of interested parties

Since they affect, or could affect, whether the organization can reliably supply products and services that satisfy customer requirements and the laws and regulations that apply, the organization identifies which interested parties matter to its QMS and what their relevant requirements are, and keeps information about those parties and requirements under monitoring and review.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 29 controls across 22 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 27701:2019 · 2 controls

  • 4.2 Application of ISO/IEC 27001:2013 requirements
  • 5.2.2 Understanding the needs and expectations of interested parties
  • ISO-37002-4.2 Understanding the needs and expectations of interested parties
  • ISO37002-4.2 Needs and Expectations of Interested Parties
  • ISO-39001-4.2 Understanding the needs and expectations of interested parties
  • ISO39001-4.2 Needs and Expectations of Interested Parties
  • ISO-41001-4.2 Understanding the needs and expectations of interested parties
  • ISO41001-4.2 Needs and Expectations of Interested Parties
  • ISO-50001-4.2 Understanding the needs and expectations of interested parties
  • 4.2 Understanding the needs and expectations of interested parties

ISO 56002 · 2 controls

  • ISO-56002-4.2 Understanding the needs and expectations of interested parties
  • ISO56002-4.2 Understanding needs and expectations of interested parties
  • AS9100D-4.2 Understanding Needs and Expectations of Interested Parties
  • OS1.2 Standard 1.2 Industry engagement informs the relevance of training

ISO 10002:2018 · 1 control

  • 5.1 5.1 Context of the organization

ISO 14001:2015 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties

ISO 14004:2016 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties

ISO 21001:2018 · 1 control

  • 4.2 4.2 Understanding the needs and expectations of interested parties

ISO 21001:2025 · 1 control

  • 4.2 4.2 Understanding the needs and expectations of interested parties

ISO 22000:2018 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties

ISO 22301:2019 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties
  • ISO-22313-4.2 Understanding the needs and expectations of interested parties

ISO 37001:2016 · 1 control

  • 4.2 4.2 Understanding the needs and expectations of stakeholders

ISO 37301:2021 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties

ISO 45001:2018 · 1 control

  • 4.2 Understanding the needs and expectations of workers and other interested parties

ISO 55001:2014 · 1 control

  • 4.2 Understanding the needs and expectations of stakeholders

ISO/IEC 27003:2017 · 1 control

  • ISO27003-4.2 Understanding the needs and expectations of interested parties

ISO/IEC 42001:2023 · 1 control

  • 4.2 Understanding the needs and expectations of interested parties

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Context of the organization – ISO 9001:2015

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