ISO 9001:2015
Improvement – ISO 9001:2015

ISO 9001:2015 10.1: General

The organization identifies and chooses opportunities to improve and carries out the actions needed to satisfy customer requirements and raise customer satisfaction. These include: improving products and services so they meet requirements and anticipate future needs and expectations; correcting, preventing or reducing unwanted effects; and making the QMS perform better and more effectively. Improvement may take the form of correction or corrective action, continual improvement, innovation, breakthrough change or reorganization.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 16 controls across 15 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 10002:2018 · 1 control

  • 8.7 8.7 Continual improvement

ISO 13485:2016 · 1 control

  • 4.1 General requirements

ISO 14001:2015 · 1 control

ISO 14004:2016 · 1 control

  • 8.1.1 General guidance: Operational control

ISO 21001:2018 · 1 control

  • 10.3 10.3 Opportunities for improvement

ISO 21001:2025 · 1 control

  • 10.3 10.3 Opportunities for improvement

ISO 22000:2018 · 1 control

  • 10.1 Nonconformity and corrective action

ISO 22301:2019 · 1 control

  • 10.1 Nonconformity and corrective action

ISO 37001:2016 · 1 control

  • 10.1 10.1 Nonconformity and corrective action

ISO 37301:2021 · 1 control

  • 10.1 Continual improvement

ISO 45001:2018 · 1 control

  • 10.1 Nonconformity and corrective action

ISO 55001:2014 · 1 control

  • 10.1 Nonconformity and corrective action

ISO/IEC 42001:2023 · 1 control

  • 10.1 Continual improvement
  • 6.1 General concepts

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Improvement – ISO 9001:2015

Query this from an agent

The graph holds this control, the 16 it maps to, and the evidence behind each claim, over MCP and REST.