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Aged Care Quality Standards 2019 (repealed edition)

Australia
v2019 edition: Quality of Care Principles 2014, Schedule 2, as substituted by F2018L01412 (in force 1 July 2019) and amended by F2021L00222 and F2021L00923; final text Compilation No. 21 (F2025C00941); REPEALED 1 November 2025
8 domains
42 controls

The 2019 edition of Australia's Aged Care Quality Standards (Schedule 2 of the Quality of Care Principles 2014), in force from 1 July 2019 until their repeal on 1 November 2025: eight standards (consumer dignity and choice, assessment and planning, personal and clinical care, daily living, service environment, feedback and complaints, human resources, organisational governance) with 42 requirements that approved providers of residential, home, short-term restorative and transition care had to demonstrate. Kept as the reference for assessments and policy libraries written against it and as the source side of the transition to the strengthened Standards. Built from the final compilation of the Principles, read in full.

Verified

Aged Care Quality Standards 2019 (repealed edition) is a compliance framework from Australia with 8 domains and 42 controls that map to 118 other frameworks. The largest domains are Standard 3: Personal care and clinical care (clause 3) – Aged Care Quality Standards 2019 (repealed edition) (7 controls), Standard 4: Services and supports for daily living (clause 4) – Aged Care Quality Standards 2019 (repealed edition) (7 controls), Standard 1: Consumer dignity and choice (Schedule 2, clause 1) – Aged Care Quality Standards 2019 (repealed edition) (6 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

Framework summaries on this platform are AI-assisted interpretations for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (8)

Standard 1: Consumer dignity and choice (Schedule 2, clause 1) – Aged Care Quality Standards 2019 (repealed edition)

6 controls
Controls in the Standard 1: Consumer dignity and choice (Schedule 2, clause 1) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 6 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::1(3)(a)Requirement 1(3)(a) Dignity and respect, with identity, culture and diversity valued
aged-care-quality-standards-2019-repealed-edition::1(3)(b)Requirement 1(3)(b) Care and services are culturally safe
aged-care-quality-standards-2019-repealed-edition::1(3)(c)Requirement 1(3)(c) Support to exercise choice and independence
aged-care-quality-standards-2019-repealed-edition::1(3)(d)Requirement 1(3)(d) Support to take risks to live the best life they can
aged-care-quality-standards-2019-repealed-edition::1(3)(e)Requirement 1(3)(e) Current, accurate, timely and clear information that enables choice
aged-care-quality-standards-2019-repealed-edition::1(3)(f)Requirement 1(3)(f) Privacy respected and personal information kept confidential

Standard 2: Ongoing assessment and planning with consumers (clause 2) – Aged Care Quality Standards 2019 (repealed edition)

5 controls
Controls in the Standard 2: Ongoing assessment and planning with consumers (clause 2) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 5 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::2(3)(a)Requirement 2(3)(a) Assessment and planning, including risk, informs safe and effective care
aged-care-quality-standards-2019-repealed-edition::2(3)(b)Requirement 2(3)(b) Current needs, goals and preferences, including advance care and end of life planning
aged-care-quality-standards-2019-repealed-edition::2(3)(c)Requirement 2(3)(c) Partnership with the consumer and involvement of other providers
aged-care-quality-standards-2019-repealed-edition::2(3)(d)Requirement 2(3)(d) Outcomes communicated and documented in an available care and services plan
aged-care-quality-standards-2019-repealed-edition::2(3)(e)Requirement 2(3)(e) Regular review, and review when circumstances change or incidents occur

Standard 3: Personal care and clinical care (clause 3) – Aged Care Quality Standards 2019 (repealed edition)

7 controls
Controls in the Standard 3: Personal care and clinical care (clause 3) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 7 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::3(3)(a)Requirement 3(3)(a) Safe and effective personal and clinical care that is best practice, tailored and optimising
aged-care-quality-standards-2019-repealed-edition::3(3)(b)Requirement 3(3)(b) Effective management of high-impact or high-prevalence risks
aged-care-quality-standards-2019-repealed-edition::3(3)(c)Requirement 3(3)(c) End of life needs recognised, comfort maximised and dignity preserved
aged-care-quality-standards-2019-repealed-edition::3(3)(d)Requirement 3(3)(d) Deterioration or change recognised and responded to in a timely manner
aged-care-quality-standards-2019-repealed-edition::3(3)(e)Requirement 3(3)(e) Information on condition, needs and preferences documented and shared
aged-care-quality-standards-2019-repealed-edition::3(3)(f)Requirement 3(3)(f) Timely and appropriate referrals
aged-care-quality-standards-2019-repealed-edition::3(3)(g)Requirement 3(3)(g) Minimisation of infection-related risks, including antimicrobial stewardship

Standard 4: Services and supports for daily living (clause 4) – Aged Care Quality Standards 2019 (repealed edition)

7 controls
Controls in the Standard 4: Services and supports for daily living (clause 4) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 7 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::4(3)(a)Requirement 4(3)(a) Safe and effective services and supports that meet needs, goals and preferences
aged-care-quality-standards-2019-repealed-edition::4(3)(b)Requirement 4(3)(b) Emotional, spiritual and psychological well-being promoted
aged-care-quality-standards-2019-repealed-edition::4(3)(c)Requirement 4(3)(c) Participation in community, relationships and interests
aged-care-quality-standards-2019-repealed-edition::4(3)(d)Requirement 4(3)(d) Daily living information communicated within the organisation and with others
aged-care-quality-standards-2019-repealed-edition::4(3)(e)Requirement 4(3)(e) Timely and appropriate referrals for daily living needs
aged-care-quality-standards-2019-repealed-edition::4(3)(f)Requirement 4(3)(f) Varied meals of suitable quality and quantity, where meals are provided
aged-care-quality-standards-2019-repealed-edition::4(3)(g)Requirement 4(3)(g) Equipment safe, suitable, clean and well maintained, where provided

Standard 5: Organisation's service environment (clause 5) – Aged Care Quality Standards 2019 (repealed edition)

3 controls
Controls in the Standard 5: Organisation's service environment (clause 5) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 3 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::5(3)(a)Requirement 5(3)(a) Welcoming, easy to understand environment that optimises belonging and function
aged-care-quality-standards-2019-repealed-edition::5(3)(b)Requirement 5(3)(b) Safe, clean, well maintained, comfortable environment with free movement indoors and outdoors
aged-care-quality-standards-2019-repealed-edition::5(3)(c)Requirement 5(3)(c) Furniture, fittings and equipment safe, clean, well maintained and suitable

Standard 6: Feedback and complaints (clause 6) – Aged Care Quality Standards 2019 (repealed edition)

4 controls
Controls in the Standard 6: Feedback and complaints (clause 6) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 4 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::6(3)(a)Requirement 6(3)(a) Consumers and others encouraged and supported to give feedback and complain
aged-care-quality-standards-2019-repealed-edition::6(3)(b)Requirement 6(3)(b) Access to advocates, language services and other ways to raise and resolve complaints
aged-care-quality-standards-2019-repealed-edition::6(3)(c)Requirement 6(3)(c) Appropriate action on complaints and open disclosure when things go wrong
aged-care-quality-standards-2019-repealed-edition::6(3)(d)Requirement 6(3)(d) Feedback and complaints reviewed and used to improve

Standard 7: Human resources (clause 7) – Aged Care Quality Standards 2019 (repealed edition)

5 controls
Controls in the Standard 7: Human resources (clause 7) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 5 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::7(3)(a)Requirement 7(3)(a) Workforce planned, and number and mix deployed, for safe and quality care
aged-care-quality-standards-2019-repealed-edition::7(3)(b)Requirement 7(3)(b) Workforce interactions kind, caring and respectful
aged-care-quality-standards-2019-repealed-edition::7(3)(c)Requirement 7(3)(c) Workforce competent, qualified and knowledgeable for their roles
aged-care-quality-standards-2019-repealed-edition::7(3)(d)Requirement 7(3)(d) Workforce recruited, trained, equipped and supported
aged-care-quality-standards-2019-repealed-edition::7(3)(e)Requirement 7(3)(e) Regular assessment, monitoring and review of each workforce member's performance

Standard 8: Organisational governance (clause 8) – Aged Care Quality Standards 2019 (repealed edition)

5 controls
Controls in the Standard 8: Organisational governance (clause 8) – Aged Care Quality Standards 2019 (repealed edition) domain of Aged Care Quality Standards 2019 (repealed edition) — 5 controls
CodeTitle
aged-care-quality-standards-2019-repealed-edition::8(3)(a)Requirement 8(3)(a) Consumers engaged in developing, delivering and evaluating care and services
aged-care-quality-standards-2019-repealed-edition::8(3)(b)Requirement 8(3)(b) Governing body promotes a culture of safe, inclusive, quality care and is accountable
aged-care-quality-standards-2019-repealed-edition::8(3)(c)Requirement 8(3)(c) Effective organisation wide governance systems
aged-care-quality-standards-2019-repealed-edition::8(3)(d)Requirement 8(3)(d) Effective risk management systems and practices
aged-care-quality-standards-2019-repealed-edition::8(3)(e)Requirement 8(3)(e) Clinical governance framework where clinical care is provided

Your Compliance Coverage

If you comply with Aged Care Quality Standards 2019 (repealed edition), you already cover:

Maps to 118 other frameworks

75 total controls
Aged Care Quality Standards (Australia)
42 source controls mapped|40 target controls covered
56%
PIC/S Guide to Good Manufacturing Practice for Medicinal Products
4 source controls mapped|1 target controls covered
5%
ICH Q10 - Pharmaceutical Quality System
4 source controls mapped|4 target controls covered
5%
ICH E6(R3) - Good Clinical Practice
4 source controls mapped|5 target controls covered
5%
FDA Quality Management System Regulation (QMSR)
4 source controls mapped|3 target controls covered
5%
5%
NIST SP 800-53 Rev 5
4 source controls mapped|6 target controls covered
5%
IEC 60601-1 - Medical Electrical Equipment Safety
3 source controls mapped|4 target controls covered
4%
TEFCA - Trusted Exchange Framework and Common Agreement
3 source controls mapped|2 target controls covered
4%
Regulation on the European Health Data Space (EHDS)
3 source controls mapped|3 target controls covered
4%
NAIC Insurance Data Security Model Law (MDL-668)
3 source controls mapped|1 target controls covered
4%
MDS2 (Medical Device)
3 source controls mapped|3 target controls covered
4%
HITECH Act
3 source controls mapped|3 target controls covered
4%
GAMP 5 - Good Automated Manufacturing Practice
3 source controls mapped|1 target controls covered
4%
Florida Digital Bill of Rights (FDBR)
3 source controls mapped|2 target controls covered
4%
WHO Global Strategy on Digital Health 2020-2025
3 source controls mapped|1 target controls covered
4%
Security of Critical Infrastructure Act 2018 (SOCI)
3 source controls mapped|4 target controls covered
4%
COSO Internal Control - Integrated Framework (2013)
3 source controls mapped|2 target controls covered
4%
UNESCO Recommendation on the Ethics of AI
3 source controls mapped|1 target controls covered
4%
TISAX - Trusted Information Security Assessment Exchange
2 source controls mapped|3 target controls covered
3%
NIST SP 800-39
2 source controls mapped|2 target controls covered
3%
NIST SP 800-37
2 source controls mapped|2 target controls covered
3%
NIST SP 800-30
2 source controls mapped|3 target controls covered
3%
IMO Maritime Cybersecurity Guidelines (MSC-FAL.1/Circ.3/Rev.4)
2 source controls mapped|2 target controls covered
3%
ICAO Annex 17 - Aviation Security (AVSEC)
2 source controls mapped|3 target controls covered
3%
German Supply Chain Due Diligence Act (LkSG)
2 source controls mapped|2 target controls covered
3%
South Korea ISMS-P
2 source controls mapped|2 target controls covered
3%
ISO/IEC 27003:2017
2 source controls mapped|3 target controls covered
3%
AS9100D - Aerospace Quality Management System
2 source controls mapped|2 target controls covered
3%
IEC 62304:2015 Medical Device Software Lifecycle Processes
2 source controls mapped|4 target controls covered
3%
ISO 20400:2017 - Sustainable Procurement
2 source controls mapped|2 target controls covered
3%
EASA Part-IS - Information Security in Aviation
2 source controls mapped|4 target controls covered
3%
ISO/IEC 42001:2023
1 source controls mapped|1 target controls covered
1%
ISO 13485:2016
1 source controls mapped|1 target controls covered
1%
SWIFT CSCF
1 source controls mapped|1 target controls covered
1%
Voluntary Principles on Security and Human Rights (VPs)
1 source controls mapped|1 target controls covered
1%
UK FCA/PRA Operational Resilience Framework
1 source controls mapped|1 target controls covered
1%
SA8000:2014 - Social Accountability Standard
1 source controls mapped|1 target controls covered
1%
ITAR - International Traffic in Arms Regulations
1 source controls mapped|1 target controls covered
1%
IATF 16949:2016 - Quality Management System for Automotive Production
1 source controls mapped|2 target controls covered
1%
GLOBALG.A.P. Integrated Farm Assurance (IFA) Standard v6
1 source controls mapped|1 target controls covered
1%
SQF Code Edition 9 - Safe Quality Food
1 source controls mapped|1 target controls covered
1%
ISO/IEC 27014:2020
1 source controls mapped|1 target controls covered
1%
NFPA 1600 - Standard on Continuity, Emergency, and Crisis Management
1 source controls mapped|2 target controls covered
1%
ISO 39001:2012 - Road Traffic Safety Management
1 source controls mapped|1 target controls covered
1%
ISO 14064 - Greenhouse Gas Accounting and Verification (Parts 1-3)
1 source controls mapped|1 target controls covered
1%
ISO 41001:2018 - Facility Management Systems
1 source controls mapped|1 target controls covered
1%
DAMA-DMBOK2 - Data Management Body of Knowledge (2nd Edition)
1 source controls mapped|1 target controls covered
1%
ISO 56002
1 source controls mapped|1 target controls covered
1%
ISO/IEC 17025:2017 - General Requirements for Testing and Calibration
1 source controls mapped|2 target controls covered
1%
AICPA Privacy Management Framework (PMF)
1 source controls mapped|1 target controls covered
1%
ISO 30401
1 source controls mapped|1 target controls covered
1%
UK AI Regulation Framework
1 source controls mapped|1 target controls covered
1%
SEC Climate Disclosure Rule
1 source controls mapped|1 target controls covered
1%
SASB Standards
1 source controls mapped|4 target controls covered
1%
Protective Security Policy Framework (PSPF) Release 2026
1 source controls mapped|1 target controls covered
1%
PSD2 SCA
1 source controls mapped|2 target controls covered
1%
Own Risk and Solvency Assessment (ORSA) - NAIC Model Act
1 source controls mapped|1 target controls covered
1%
OSFI B-13
1 source controls mapped|2 target controls covered
1%
Open Banking Security
1 source controls mapped|1 target controls covered
1%
OECD Recommendation on Artificial Intelligence (2024 Update)
1 source controls mapped|1 target controls covered
1%
OECD AI Principles
1 source controls mapped|2 target controls covered
1%
OCC Heightened Standards (12 CFR Part 30, Appendix D)
1 source controls mapped|2 target controls covered
1%
O-RAN WG11 Security Specification
1 source controls mapped|1 target controls covered
1%
NRF Cybersecurity and Data Privacy Framework (National Retail Federation)
1 source controls mapped|2 target controls covered
1%
1%
NIST Privacy Framework
1 source controls mapped|3 target controls covered
1%
New Zealand Information Security Manual (NZISM)
1 source controls mapped|1 target controls covered
1%
NERC CIP
1 source controls mapped|1 target controls covered
1%
MTCS (Singapore)
1 source controls mapped|1 target controls covered
1%
Monetary Authority of Singapore Technology Risk Management Guidelines
1 source controls mapped|1 target controls covered
1%
Lloyd's of London Cyber Insurance Requirements and Underwriting Standards
1 source controls mapped|1 target controls covered
1%
Japan AI Guidelines
1 source controls mapped|3 target controls covered
1%
IRM/AIRMIC/ALARM A Risk Management Standard (2002)
1 source controls mapped|1 target controls covered
1%
IEEE 7000
1 source controls mapped|2 target controls covered
1%
IEEE 1686
1 source controls mapped|1 target controls covered
1%
ICMM Mining Principles (2024 Update)
1 source controls mapped|1 target controls covered
1%
HKMA SPM
1 source controls mapped|1 target controls covered
1%
HKMA Cyber Resilience Assessment Framework (C-RAF)
1 source controls mapped|2 target controls covered
1%
Global Cross-Border Privacy Rules (Global CBPR) Forum
1 source controls mapped|1 target controls covered
1%
GLI-33 - Gaming Laboratories International Event Wagering Systems
1 source controls mapped|1 target controls covered
1%
GLBA
1 source controls mapped|1 target controls covered
1%
FedRAMP Rev 5
1 source controls mapped|1 target controls covered
1%
ISO/IEC 27557:2022 - Organisational Privacy Risk Management
1 source controls mapped|5 target controls covered
1%
PCI SSF
1 source controls mapped|3 target controls covered
1%
Solvency II
1 source controls mapped|3 target controls covered
1%
APRA SPS 220 Risk Management (Superannuation)
1 source controls mapped|1 target controls covered
1%
Telecommunications Sector Security Reforms (TSSR)
1 source controls mapped|1 target controls covered
1%
ISO/IEC 27019:2024
1 source controls mapped|1 target controls covered
1%
AML/CTF Act 2006 (Australia)
1 source controls mapped|1 target controls covered
1%
NIST Cybersecurity Framework 2.0
1 source controls mapped|3 target controls covered
1%
APRA CPS 230 Operational Risk Management
1 source controls mapped|3 target controls covered
1%
Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct
1 source controls mapped|2 target controls covered
1%
BS 65000:2014 - Guidance on Organizational Resilience
1 source controls mapped|2 target controls covered
1%
PCI PIN Security
1 source controls mapped|3 target controls covered
1%
APRA CPS 234
1 source controls mapped|2 target controls covered
1%
PCI P2PE
1 source controls mapped|3 target controls covered
1%
API 1164
1 source controls mapped|1 target controls covered
1%
FFIEC IT Examination Handbook
1 source controls mapped|3 target controls covered
1%
SOC for Cybersecurity - Cybersecurity Risk Management Examination
1 source controls mapped|3 target controls covered
1%
IEC 62443
1 source controls mapped|1 target controls covered
1%
UAE Virtual Asset Regulatory Authority (VARA) Regulations
1 source controls mapped|1 target controls covered
1%
FFIEC Cybersecurity Assessment Tool (CAT)
1 source controls mapped|2 target controls covered
1%
ISO/IEC 23894:2023
1 source controls mapped|3 target controls covered
1%
SSAE 18 - Attestation Standards (SOC Reporting)
1 source controls mapped|1 target controls covered
1%
NIST SP 1800-32
1 source controls mapped|1 target controls covered
1%
Singapore Government Instruction Manual on ICT&SS Management (IM8)
1 source controls mapped|1 target controls covered
1%
ISO 22320:2018
1 source controls mapped|1 target controls covered
1%
IAIS Insurance Core Principles (ICPs)
1 source controls mapped|2 target controls covered
1%
FBI CJIS Security Policy
1 source controls mapped|1 target controls covered
1%
Kuwait National Cybersecurity Framework
1 source controls mapped|1 target controls covered
1%
Authorised Economic Operator (AEO) Programmes - Global Standards
1 source controls mapped|1 target controls covered
1%
Singapore AI Governance Framework
1 source controls mapped|1 target controls covered
1%
ISO 28001:2007 Supply Chain Security Management
1 source controls mapped|1 target controls covered
1%
Annex 11 to EU GMP - Computerised Systems
1 source controls mapped|1 target controls covered
1%

Coverage is not the same as your position

This page shows what Aged Care Quality Standards 2019 (repealed edition) overlaps with in general. Where your organisation actually stands, against the standard you are going for and the certifications you already hold, is a different question. Same graph and the same recorded refutations, scoped to you rather than to a pair.

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What is Aged Care Quality Standards 2019 (repealed edition) and who does it apply to?

Aged Care Quality Standards 2019 (repealed edition) is a compliance framework from Australia with 8 domains and 42 controls. The 2019 edition of Australia's Aged Care Quality Standards (Schedule 2 of the Quality of Care Principles 2014), in force from 1 July 2019 until their repeal on 1 November 2025: eight standards (consumer dignity and choice, assessment and planning, personal and clinical care, daily living, service environment, feedback and complaints, human resources, organisational governance) with 42 requirements that approved providers of residential, home, short-term restorative and transition care had to demonstrate. Kept as the reference for assessments and policy libraries written against it and as the source side of the transition to the strengthened Standards. Built from the final compilation of the Principles, read in full. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does Aged Care Quality Standards 2019 (repealed edition) actually require?

Aged Care Quality Standards 2019 (repealed edition) has 42 controls organised across 8 domains. The largest domains are Standard 3: Personal care and clinical care (clause 3) – Aged Care Quality Standards 2019 (repealed edition) (7 controls), Standard 4: Services and supports for daily living (clause 4) – Aged Care Quality Standards 2019 (repealed edition) (7 controls), Standard 1: Consumer dignity and choice (Schedule 2, clause 1) – Aged Care Quality Standards 2019 (repealed edition) (6 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of Aged Care Quality Standards 2019 (repealed edition) do I already cover?

Aged Care Quality Standards 2019 (repealed edition) maps to 118 other compliance frameworks. The top mapping partners are Aged Care Quality Standards (Australia) (56% coverage), PIC/S Guide to Good Manufacturing Practice for Medicinal Products (5% coverage), NATO AQAP 2110 - Quality Assurance Requirements for Design, Development, and Production (5% coverage). Use our comparison tool to explore control-level mappings between frameworks.

How do I implement Aged Care Quality Standards 2019 (repealed edition)?

Start your Aged Care Quality Standards 2019 (repealed edition) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Aged Care Quality Standards 2019 (repealed edition) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 42 controls and track your progress.

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