Australia Health Professionals and Support Services Award 2020 (MA000027)
The modern award for allied health professionals and health support services staff in Australia: coverage, part-time and casual terms, the October 2026 Health Professional classification by AQF level and experience, practice-specific hours, rostering, breaks, minimum rates, annualised wages, allowances, on-call, overtime, weekend and shift penalties, leave, consultation and termination. Rates are named, not quoted.
Australia Health Professionals and Support Services Award 2020 (MA000027) is a compliance framework from Australia (national system employers in the health industry and employers of health professionals) with 9 domains and 37 controls. The largest domains are Part 4: Wages and allowances – Australia Health Professionals and Support Services Award 2020 (MA000027) (9 controls), Part 6: Leave and public holidays – Australia Health Professionals and Support Services Award 2020 (MA000027) (5 controls), Part 2: Types of employment and classifications – Australia Health Professionals and Support Services Award 2020 (MA000027) (4 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (9)
Part 1: Application and operation – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::3.3 | 3.3 Make the award and the NES available to employees |
| australia-health-professionals-and-support-services-award-2020-ma000027::5 | Clause 5: individual flexibility arrangements made and kept correctly |
| australia-health-professionals-and-support-services-award-2020-ma000027::7 | Clause 7: facilitative provisions agreed with the right party and recorded |
Part 2: Types of employment and classifications – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::10 | Clause 10: agree a written regular pattern of work with each part-time employee before they start |
| australia-health-professionals-and-support-services-award-2020-ma000027::11 | Clause 11: casual hours, minimum engagement, casual loading and overtime |
| australia-health-professionals-and-support-services-award-2020-ma000027::12 | Clause 12 and Schedules A, B and J: classify under Schedule A and notify in writing |
| australia-health-professionals-and-support-services-award-2020-ma000027::8 | Clause 8: tell employees their employment type; direct duties within skill and classification |
Part 3: Hours of work, rostering and breaks – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::13 | Clause 13: ordinary hours limits and day-worker spans |
| australia-health-professionals-and-support-services-award-2020-ma000027::13A | 13A Do not prevent the right to disconnect; on-call contact only when paying the on-call allowance |
| australia-health-professionals-and-support-services-award-2020-ma000027::14 | Clause 14: post fortnightly rosters 2 weeks ahead and give 7 days' notice of changes |
| australia-health-professionals-and-support-services-award-2020-ma000027::15 | Clause 15: unpaid meal breaks and paid tea breaks |
Part 4: Wages and allowances – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::16 | Clause 16: pay Support Services minimum rates, pay point progression, junior and apprentice rates |
| australia-health-professionals-and-support-services-award-2020-ma000027::17 | Clause 17: pay Health Professional minimum rates by AQF level and experience from 1 October 2026 |
| australia-health-professionals-and-support-services-award-2020-ma000027::18 | Clause 18: higher duties for Support Services and Health Professional employees |
| australia-health-professionals-and-support-services-award-2020-ma000027::19-20 | Clauses 19 and 20 and Schedule F: supported wage system and national training wage |
| australia-health-professionals-and-support-services-award-2020-ma000027::21 | Clause 21: pay periods, method and final pay within 7 days |
| australia-health-professionals-and-support-services-award-2020-ma000027::22 | Clause 22: annualised wages only for eligible senior roles, with specified method, outer limits and annual reconciliation |
| australia-health-professionals-and-support-services-award-2020-ma000027::23.2 | 23.2 Wage-related allowances: heat, nauseous work, interpreting and on-call |
| australia-health-professionals-and-support-services-award-2020-ma000027::23.3 | 23.3 Expense-related allowances: blood checks, uniforms, laundry, damaged clothing, meals, telephone, tools and travel |
| australia-health-professionals-and-support-services-award-2020-ma000027::24 | Clause 24: superannuation contributions, voluntary contributions and default funds |
Part 5: Overtime, penalty rates and shiftwork – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::25.1 | 25.1 to 25.3 Pay overtime when triggered, at the full-time and part-time or casual rates, not stacked on penalties |
| australia-health-professionals-and-support-services-award-2020-ma000027::25.4 | 25.4 Give 10 consecutive hours off after overtime, or pay the higher rate until released |
| australia-health-professionals-and-support-services-award-2020-ma000027::25.5-7 | 25.5 to 25.7 Time off instead of overtime pay by separate agreement; recall minimum; paid rest during overtime |
| australia-health-professionals-and-support-services-award-2020-ma000027::26 | Clause 26: weekend and shiftwork penalty rates |
Part 6: Leave and public holidays – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::27.1-3 | 27.1 to 27.3 Annual leave, the extra week for Sunday and public holiday shiftworkers, and leave loading |
| australia-health-professionals-and-support-services-award-2020-ma000027::27.4-6 | 27.4 to 27.6 Leave in advance, dental and medical practice shutdowns, and cashing out |
| australia-health-professionals-and-support-services-award-2020-ma000027::27.7-9 | 27.7 to 27.9 Manage excessive annual leave accruals only through the award process |
| australia-health-professionals-and-support-services-award-2020-ma000027::28-32 | Clauses 28 to 32: NES leave, ceremonial leave for Aboriginal and Torres Strait Islander employees, and confidential FDV leave |
| australia-health-professionals-and-support-services-award-2020-ma000027::33 | Clause 33: public holiday pay and substitution |
Part 7: Workplace delegates, consultation and disputes – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::33A | 33A Afford workplace delegates their rights: representation, communication, facilities and paid training |
| australia-health-professionals-and-support-services-award-2020-ma000027::34 | Clause 34: consult on major workplace change |
| australia-health-professionals-and-support-services-award-2020-ma000027::35 | Clause 35: consult before changing regular rosters or ordinary hours |
| australia-health-professionals-and-support-services-award-2020-ma000027::36 | Clause 36: resolve award and NES disputes through the staged procedure |
Part 8: Termination and redundancy – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::37 | Clause 37: employee notice, limited deductions and job search time |
| australia-health-professionals-and-support-services-award-2020-ma000027::38 | Clause 38: redundancy: NES pay, transfer to lower-paid duties, leaving during notice and job search |
Schedules – Australia Health Professionals and Support Services Award 2020 (MA000027)
| Code | Title |
|---|---|
| australia-health-professionals-and-support-services-award-2020-ma000027::S-E | Schedule E: school-based apprentices paid for off-the-job training and progressed correctly |
| australia-health-professionals-and-support-services-award-2020-ma000027::S-J | Schedule J: translate dental assistants, pathology collectors and health professionals and retain higher rates |
What is Australia Health Professionals and Support Services Award 2020 (MA000027) and who does it apply to?
Australia Health Professionals and Support Services Award 2020 (MA000027) is a compliance framework from Australia (national system employers in the health industry and employers of health professionals) with 9 domains and 37 controls. The modern award for allied health professionals and health support services staff in Australia: coverage, part-time and casual terms, the October 2026 Health Professional classification by AQF level and experience, practice-specific hours, rostering, breaks, minimum rates, annualised wages, allowances, on-call, overtime, weekend and shift penalties, leave, consultation and termination. Rates are named, not quoted. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does Australia Health Professionals and Support Services Award 2020 (MA000027) actually require?
Australia Health Professionals and Support Services Award 2020 (MA000027) has 37 controls organised across 9 domains. The largest domains are Part 4: Wages and allowances – Australia Health Professionals and Support Services Award 2020 (MA000027) (9 controls), Part 6: Leave and public holidays – Australia Health Professionals and Support Services Award 2020 (MA000027) (5 controls), Part 2: Types of employment and classifications – Australia Health Professionals and Support Services Award 2020 (MA000027) (4 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of Australia Health Professionals and Support Services Award 2020 (MA000027) do I already cover?
Australia Health Professionals and Support Services Award 2020 (MA000027) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.
How do I implement Australia Health Professionals and Support Services Award 2020 (MA000027)?
Start your Australia Health Professionals and Support Services Award 2020 (MA000027) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Australia Health Professionals and Support Services Award 2020 (MA000027) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 37 controls and track your progress.
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