EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
EN 301 549 V4.1.1 (2026-09) is the revised harmonised European Standard for the accessibility of ICT products and services, prepared to support the European Accessibility Act (Directive (EU) 2019/882) as well as the Web Accessibility Directive (EU) 2016/2102. It makes the eleven functional performance criteria testable, aligns web, document and software requirements with WCAG 2.2 Level AA, rebuilds real-time text and adds total conversation and emergency scenarios, moves authoring tools into the generic requirements, adds user-preference, hardware contrast, standard connection and programme guide requirements, and maps its clauses to the Act in Annex A.2 and Annex ZB. Not yet cited in the Official Journal on 2026-09-27; V3.2.1 remains the cited edition until it is.
EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services is a compliance framework from European Union (harmonised European Standard) with 10 domains and 146 controls that map to 3 other frameworks. The largest domains are ICT supporting real-time bidirectional communication (clause 6) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (32 controls), Generic requirements (clause 5) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (21 controls), Hardware (clause 8) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (18 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (10)
Functional performance (clause 4) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Generic requirements (clause 5) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Hardware (clause 8) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
ICT providing relay or emergency service access (clause 13) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
| Code | Title |
|---|---|
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::13.1.2 | 13.1.2 Relay service access |
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::13.1.3 | 13.1.3 Relay service requirements |
ICT supporting real-time bidirectional communication (clause 6) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
ICT with video capabilities (clause 7) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Information about products and services (clause 12) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
| Code | Title |
|---|---|
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::12.1 | 12.1 Accessible information about products |
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::12.2 | 12.2 Accessible information about services |
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::12.3 | 12.3 Accessibility and compatibility features |
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::12.4 | 12.4 Electronic program guides |
| en-301-549-v4-1-1-accessibility-requirements-for-ict-products-and-services::12.5 | 12.5 Electronic program guide display |
Non-web documents (clause 10) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Non-web software (clause 11) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Web (clause 9) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
Your Compliance Coverage
If you comply with EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services, you already cover:
Maps to 3 other frameworks
Coverage is not the same as your position
This page shows what EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services overlaps with in general. Where your organisation actually stands, against the standard you are going for and the certifications you already hold, is a different question. Same graph and the same recorded refutations, scoped to you rather than to a pair.
The Compliance Position Diagnostic, $5,000 fixed, ten business daysWhat is EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services and who does it apply to?
EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services is a compliance framework from European Union (harmonised European Standard) with 10 domains and 146 controls. EN 301 549 V4.1.1 (2026-09) is the revised harmonised European Standard for the accessibility of ICT products and services, prepared to support the European Accessibility Act (Directive (EU) 2019/882) as well as the Web Accessibility Directive (EU) 2016/2102. It makes the eleven functional performance criteria testable, aligns web, document and software requirements with WCAG 2.2 Level AA, rebuilds real-time text and adds total conversation and emergency scenarios, moves authoring tools into the generic requirements, adds user-preference, hardware contrast, standard connection and programme guide requirements, and maps its clauses to the Act in Annex A.2 and Annex ZB. Not yet cited in the Official Journal on 2026-09-27; V3.2.1 remains the cited edition until it is. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services actually require?
EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services has 146 controls organised across 10 domains. The largest domains are ICT supporting real-time bidirectional communication (clause 6) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (32 controls), Generic requirements (clause 5) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (21 controls), Hardware (clause 8) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services (18 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services do I already cover?
EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services maps to 3 other compliance frameworks. The top mapping partners are EN 301 549 - Accessibility requirements for ICT products and services (77% coverage), WCAG 2.2 (27% coverage), European Accessibility Act (Directive (EU) 2019/882) (2% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I implement EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services?
Start your EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 146 controls and track your progress.
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