EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
ICT providing relay or emergency service access (clause 13) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services

EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services 13.1.2: 13.1.2 Relay service access

Primary users should be free to communicate with or without relay (13.1.2.1, informative). Where ICT supports relay inclusion and has relay invocation functions: 13.1.2.2 invocation must use the destination addresses the primary users' own communication systems gave them; 13.1.2.3 the primary user's caller identifier must be passed to secondary users unless anonymous mode is set; 13.1.2.4 and 13.1.2.5 the primary user must be able to decide, by an action at the moment of placing or receiving a call, whether a relay service is brought in; 13.1.2.6 on the primary user's request the ICT must set up and carry out an emergency communication with relay invoked.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in ICT providing relay or emergency service access (clause 13) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.