EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services
ICT providing relay or emergency service access (clause 13) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services

EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services 13.1.3: 13.1.3 Relay service requirements

13.1.3.1: a relay service must let primary users converse by voice with secondary users through the modality conversion or support its type and mode call for. 13.1.3.2: invocation functions must pass through media that are not being converted but that both parties' clients have enabled. 13.1.3.3: a relay service must support primary users taking part in conferences. 13.1.3.4: a relay service must accept invocations by emergency service PSAPs. All of 13.1.3 is listed in 14.3 as non-interference.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 5 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 13.1.2 13.1.2 Text relay services
  • 13.1.3 13.1.3 Sign relay services
  • 13.1.4 13.1.4 Lip-reading relay services
  • 13.1.5 13.1.5 Captioned telephony services
  • 13.1.6 13.1.6 Speech to speech relay services

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in ICT providing relay or emergency service access (clause 13) – EN 301 549 V4.1.1 - Accessibility requirements for ICT products and services

Query this from an agent

The graph holds this control, the 5 it maps to, and the evidence behind each claim, over MCP and REST.