ISO 22320:2018
ISO 22320 provides guidelines for emergency management including incident response operations, incident management, and operational coordination. It addresses requirements for effective incident management including command and control, operational information, and cooperation and coordination between organizations.
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Framework Domains (4)
Annexes: Guidance on Incident Management Planning
| Code | Title |
|---|---|
| ISO-22320-A | Annex A: Collaboration and communication guidance |
| ISO-22320-B | Annex B: Incident management plan structure |
| ISO-22320-C | Annex C: Incident management task examples |
Clause 4: Principles of Incident Management
| Code | Title |
|---|---|
| ISO-22320-4.1 | General |
| ISO-22320-4.2 | Ethics |
| ISO-22320-4.3 | Risk-based approach |
| ISO-22320-4.4 | Information sharing |
| ISO-22320-4.5 | Safety |
| ISO-22320-4.6 | Flexibility and adaptability |
| ISO-22320-4.7 | Human and cultural factors |
| ISO-22320-4.8 | Continual improvement |
Clause 5: Basic Components — Process and Structure
| Code | Title |
|---|---|
| ISO-22320-5.1 | General process requirements |
| ISO-22320-5.2 | Incident management process |
| ISO-22320-5.3 | Incident management structure (command) |
| ISO-22320-5.4 | Roles and responsibilities |
| ISO-22320-5.5 | Resource management |
Clause 6: Working Together — Joint Direction and Cooperation
| Code | Title |
|---|---|
| ISO-22320-6.1 | General cooperation requirements |
| ISO-22320-6.2 | Collaboration and coordination |
| ISO-22320-6.3 | Communication protocols |
| ISO-22320-6.4 | Joint direction |
Maps to 581 other frameworks
Frequently Asked Questions
What is ISO 22320:2018?
ISO 22320:2018 is a compliance framework from International with 4 domains and 20 controls. ISO 22320 provides guidelines for emergency management including incident response operations, incident management, and operational coordination. It addresses requirements for effective incident management including command and control, operational information, and cooperation and coordination between organizations. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
How many controls does ISO 22320:2018 have?
ISO 22320:2018 has 20 controls organised across 4 domains. The largest domains are Clause 4: Principles of Incident Management (8 controls), Clause 5: Basic Components — Process and Structure (5 controls), Clause 6: Working Together — Joint Direction and Cooperation (4 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
What frameworks does ISO 22320:2018 map to?
ISO 22320:2018 maps to 581 other compliance frameworks. The top mapping partners are DORA (35% coverage), APRA CPS 234 (35% coverage), Singapore Government Instruction Manual on ICT&SS Management (IM8) (35% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I get started with ISO 22320:2018 compliance?
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