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ISO 20000-1
International
v2018
4 domains
19 controls
IT service management system requirements
Verified
Framework summaries on this platform are AI-assisted interpretations for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.
Framework Domains (4)
ISO 20000-1: Continual Improvement
4 controls
Ongoing improvement of IT services (ISO 20000-1)
| Code | Title |
|---|---|
| ISO20000-16 | Service measurement and reporting |
| ISO20000-17 | Continual improvement process |
| ISO20000-18 | Benchmarking and maturity assessment |
| ISO20000-19 | Stakeholder feedback management |
ISO 20000-1: Service Operation
5 controls
Day-to-day IT service operations (ISO 20000-1)
| Code | Title |
|---|---|
| ISO20000-11 | Incident management |
| ISO20000-12 | Problem management |
| ISO20000-13 | Event management and monitoring |
| ISO20000-14 | Request fulfillment |
| ISO20000-15 | Access management for services |
ISO 20000-1: Service Strategy & Design
5 controls
IT service strategy and design (ISO 20000-1)
| Code | Title |
|---|---|
| ISO20000-01 | Service portfolio management |
| ISO20000-02 | Service level management |
| ISO20000-03 | Capacity and availability management |
| ISO20000-04 | IT service continuity management |
| ISO20000-05 | Information security for services |
ISO 20000-1: Service Transition
5 controls
Managing changes to IT services (ISO 20000-1)
| Code | Title |
|---|---|
| ISO20000-06 | Change management processes |
| ISO20000-07 | Release and deployment management |
| ISO20000-08 | Service validation and testing |
| ISO20000-09 | Knowledge management |
| ISO20000-10 | Configuration management |
Maps to 407 other frameworks
19 total controls
CSA CCM v4
5 source controls mapped|13 target controls covered
26%
CISA ICS-CERT Advisories and Industrial Control Systems Security Guidelines
5 source controls mapped|9 target controls covered
26%
South Korea Cloud Security Assurance Program (CSAP)
5 source controls mapped|8 target controls covered
26%
NIST SP 800-82 Rev 3 — Guide to OT Security
5 source controls mapped|9 target controls covered
26%
ISO 27001:2022
5 source controls mapped|9 target controls covered
26%
ITIL 4
5 source controls mapped|5 target controls covered
26%
CISA Zero Trust Maturity Model
4 source controls mapped|10 target controls covered
21%
API 1164
4 source controls mapped|9 target controls covered
21%
FTC Safeguards Rule (16 CFR Part 314)
4 source controls mapped|8 target controls covered
21%
CMMC 2.0
4 source controls mapped|10 target controls covered
21%
FISMA
4 source controls mapped|10 target controls covered
21%
NIST SP 800-171A — Assessing CUI Security Requirements
4 source controls mapped|7 target controls covered
21%
C2M2
4 source controls mapped|9 target controls covered
21%
DoD Zero Trust Reference Architecture
4 source controls mapped|10 target controls covered
21%
IEEE 1686
4 source controls mapped|9 target controls covered
21%
BSI IT-Grundschutz
4 source controls mapped|9 target controls covered
21%
FFIEC Cybersecurity Assessment Tool (CAT)
4 source controls mapped|5 target controls covered
21%
IEC 62443
4 source controls mapped|9 target controls covered
21%
Cyber Essentials Plus
4 source controls mapped|10 target controls covered
21%
ANSSI Cybersecurity Framework
4 source controls mapped|10 target controls covered
21%
Belgium CyberFundamentals
4 source controls mapped|10 target controls covered
21%
Australian Energy Sector Cyber Security Framework (AESCSF)
4 source controls mapped|6 target controls covered
21%
BIMCO Cyber Security
4 source controls mapped|9 target controls covered
21%
ASIC Cyber Resilience Good Practices
4 source controls mapped|6 target controls covered
21%
Spain ENS
4 source controls mapped|10 target controls covered
21%
Ghana Cybersecurity Act
4 source controls mapped|9 target controls covered
21%
DO-326A
4 source controls mapped|9 target controls covered
21%
PAS 1192-5:2015 — Security-Minded Approach to BIM and Digital Built Environments
4 source controls mapped|6 target controls covered
21%
Canada ITSG-33 — IT Security Risk Management
4 source controls mapped|6 target controls covered
21%
New Zealand Information Security Manual (NZISM)
4 source controls mapped|6 target controls covered
21%
MARS-E — Minimum Acceptable Risk Standards for Exchanges
4 source controls mapped|6 target controls covered
21%
NRC 10 CFR 73.54 — Nuclear Facility Cybersecurity
4 source controls mapped|6 target controls covered
21%
CFTC System Safeguards (17 CFR 37, 38, 39, 49)
4 source controls mapped|8 target controls covered
21%
TISAX — Trusted Information Security Assessment Exchange
4 source controls mapped|7 target controls covered
21%
EU GMP Annex 11 — Computerised Systems
4 source controls mapped|3 target controls covered
21%
HKMA Cyber Resilience Assessment Framework (C-RAF)
4 source controls mapped|5 target controls covered
21%
ISO 27019
4 source controls mapped|9 target controls covered
21%
TSA Pipeline Security
4 source controls mapped|9 target controls covered
21%
SOC 2
4 source controls mapped|7 target controls covered
21%
Saudi NCA ECC
4 source controls mapped|9 target controls covered
21%
NIST SP 800-171
4 source controls mapped|10 target controls covered
21%
NIST SP 800-53A
4 source controls mapped|9 target controls covered
21%
NIST SP 1800-32
4 source controls mapped|9 target controls covered
21%
NIST SP 800-172
4 source controls mapped|9 target controls covered
21%
NIS2 Directive
4 source controls mapped|9 target controls covered
21%
NIST SP 800-53 Rev 5
4 source controls mapped|10 target controls covered
21%
NIST Privacy Framework 1.0
4 source controls mapped|6 target controls covered
21%
SOC for Cybersecurity — Cybersecurity Risk Management Examination
4 source controls mapped|4 target controls covered
21%
Oman National Cybersecurity Framework
4 source controls mapped|4 target controls covered
21%
FTC GLBA Safeguards Rule (16 CFR Part 314)
4 source controls mapped|6 target controls covered
21%
OWASP Top 10:2025
3 source controls mapped|4 target controls covered
16%
AWWA Cybersecurity Guidance for the Water Sector (American Water Works Association)
3 source controls mapped|6 target controls covered
16%
OWASP DevSecOps Maturity Model (DSOMM)
3 source controls mapped|5 target controls covered
16%
EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)
3 source controls mapped|3 target controls covered
16%
South Korea ISMS-P
3 source controls mapped|4 target controls covered
16%
IACS Unified Requirements E26/E27 — Cyber Resilience of Ships and On-Board Systems
3 source controls mapped|4 target controls covered
16%
EU Maritime Single Window Environment Regulation (EU 2019/1239) and EMSA Cybersecurity
3 source controls mapped|2 target controls covered
16%
Singapore Government Instruction Manual on ICT&SS Management (IM8)
3 source controls mapped|5 target controls covered
16%
UK Defence Standard 05-138 — Cyber Security for Defence Suppliers
3 source controls mapped|4 target controls covered
16%
FedRAMP Rev 5
3 source controls mapped|10 target controls covered
16%
ASD Information Security Manual (ISM)
3 source controls mapped|9 target controls covered
16%
UK ONR Cyber Security and Information Assurance (CSIA) for Nuclear Facilities
3 source controls mapped|3 target controls covered
16%
NIST SP 800-171A Rev 3 — Assessing CUI Security Requirements
3 source controls mapped|5 target controls covered
16%
EIOPA Guidelines on ICT Security and Governance (2020)
3 source controls mapped|6 target controls covered
16%
Telecommunications Sector Security Reforms (TSSR)
3 source controls mapped|6 target controls covered
16%
Defence Security Principles Framework (DSPF)
3 source controls mapped|11 target controls covered
16%
Protective Security Policy Framework (PSPF) Release 2024
3 source controls mapped|10 target controls covered
16%
US Gramm-Leach-Bliley Act (GLBA) — Higher Education Safeguards Rule
3 source controls mapped|7 target controls covered
16%
NYDFS Cybersecurity Regulation (23 NYCRR Part 500)
3 source controls mapped|7 target controls covered
16%
HIPAA Security Rule
3 source controls mapped|6 target controls covered
16%
NRF Cybersecurity and Data Privacy Framework (National Retail Federation)
3 source controls mapped|5 target controls covered
16%
US EPA Safe Drinking Water Act (SDWA) — Cybersecurity Requirements
3 source controls mapped|7 target controls covered
16%
CNCF Cloud Native Security (Cloud Native Computing Foundation)
3 source controls mapped|4 target controls covered
16%
IAEA Nuclear Security Series — Computer Security at Nuclear Facilities (NSS-17-T Rev 1)
3 source controls mapped|3 target controls covered
16%
DISA Security Technical Implementation Guides (STIGs)
3 source controls mapped|7 target controls covered
16%
SWIFT Customer Security Programme (CSP)
3 source controls mapped|4 target controls covered
16%
US ITAR and EAR — Export Control and Data Security
3 source controls mapped|5 target controls covered
16%
UK Gambling Commission — Cyber Resilience Requirements
3 source controls mapped|4 target controls covered
16%
FAA Cybersecurity Framework for Aviation
3 source controls mapped|4 target controls covered
16%
PCI DSS v4.0
3 source controls mapped|6 target controls covered
16%
BCBS 239
3 source controls mapped|7 target controls covered
16%
GLBA
3 source controls mapped|7 target controls covered
16%
ASD Strategies to Mitigate Cyber Security Incidents
3 source controls mapped|6 target controls covered
16%
APRA CPS 234
3 source controls mapped|7 target controls covered
16%
Azure Security Benchmark
3 source controls mapped|4 target controls covered
16%
DORA
3 source controls mapped|7 target controls covered
16%
HKMA SPM
3 source controls mapped|7 target controls covered
16%
FFIEC IT Examination Handbook
3 source controls mapped|7 target controls covered
16%
C5 (Germany)
3 source controls mapped|4 target controls covered
16%
CAIQ (CSA)
3 source controls mapped|4 target controls covered
16%
AWS Well-Architected Security Pillar
3 source controls mapped|4 target controls covered
16%
ISMAP (Japan)
3 source controls mapped|4 target controls covered
16%
PCI P2PE
3 source controls mapped|7 target controls covered
16%
NIST Cybersecurity Framework 2.0
3 source controls mapped|7 target controls covered
16%
OSFI B-13
3 source controls mapped|7 target controls covered
16%
MAS TRM
3 source controls mapped|7 target controls covered
16%
SWIFT CSP
3 source controls mapped|7 target controls covered
16%
ECB TIBER-EU
3 source controls mapped|7 target controls covered
16%
AICPA SOC 1
3 source controls mapped|7 target controls covered
16%
Open Banking Security
3 source controls mapped|7 target controls covered
16%
PCI PIN Security
3 source controls mapped|7 target controls covered
16%
AICPA SOC 3
3 source controls mapped|7 target controls covered
16%
SSAE 18 — Attestation Standards (SOC Reporting)
3 source controls mapped|5 target controls covered
16%
NERC CIP
3 source controls mapped|6 target controls covered
16%
ISO 27017
3 source controls mapped|4 target controls covered
16%
NIST SP 800-144
3 source controls mapped|4 target controls covered
16%
ISO 27018
3 source controls mapped|4 target controls covered
16%
PCI SSF
3 source controls mapped|7 target controls covered
16%
PSD2 SCA
3 source controls mapped|7 target controls covered
16%
NIST SP 800-190
3 source controls mapped|4 target controls covered
16%
SWIFT CSCF
3 source controls mapped|7 target controls covered
16%
NIST SP 800-145
3 source controls mapped|4 target controls covered
16%
MTCS (Singapore)
3 source controls mapped|4 target controls covered
16%
NIST SP 800-146
3 source controls mapped|4 target controls covered
16%
HL7 FHIR Security Framework
2 source controls mapped|3 target controls covered
11%
DAMA-DMBOK2 — Data Management Body of Knowledge (2nd Edition)
2 source controls mapped|3 target controls covered
11%
EU Cyber Resilience Act
2 source controls mapped|6 target controls covered
11%
Iceland DPA
2 source controls mapped|3 target controls covered
11%
Privacy Act 1988 (Australia)
2 source controls mapped|3 target controls covered
11%
FERPA
2 source controls mapped|3 target controls covered
11%
Argentina PDPA
2 source controls mapped|3 target controls covered
11%
C-TPAT — Customs-Trade Partnership Against Terrorism
2 source controls mapped|4 target controls covered
11%
Colombia Habeas Data Law
2 source controls mapped|3 target controls covered
11%
Defence Industry Security Program (DISP)
2 source controls mapped|3 target controls covered
11%
Colorado Privacy Act
2 source controls mapped|3 target controls covered
11%
Iowa Consumer Data Protection Act
2 source controls mapped|3 target controls covered
11%
Indonesia PDP Law
2 source controls mapped|3 target controls covered
11%
Delaware Personal Data Privacy Act
2 source controls mapped|3 target controls covered
11%
CSA STAR (Security, Trust, Assurance, and Risk)
2 source controls mapped|2 target controls covered
11%
OWASP API Security Top 10:2023
2 source controls mapped|2 target controls covered
11%
BSI C5 — Cloud Computing Compliance Criteria Catalogue
2 source controls mapped|2 target controls covered
11%
Customs-Trade Partnership Against Terrorism (C-TPAT)
2 source controls mapped|3 target controls covered
11%
NIS2 Directive Implementing Acts
2 source controls mapped|6 target controls covered
11%
FBI CJIS Security Policy
2 source controls mapped|4 target controls covered
11%
IEC 62351 — Power Systems Communication Security
2 source controls mapped|3 target controls covered
11%
ISO/IEC 27010:2015
2 source controls mapped|3 target controls covered
11%
CISA Cross-Sector Cybersecurity Performance Goals (CPG) 2.0
2 source controls mapped|4 target controls covered
11%
CCPA/CPRA
2 source controls mapped|3 target controls covered
11%
UK Telecommunications (Security) Act 2021
2 source controls mapped|8 target controls covered
11%
APPI
2 source controls mapped|3 target controls covered
11%
Ecuador LOPDP
2 source controls mapped|3 target controls covered
11%
GLI-33 — Gaming Laboratories International Event Wagering Systems
2 source controls mapped|5 target controls covered
11%
COPPA
2 source controls mapped|3 target controls covered
11%
Bahrain PDPL
2 source controls mapped|3 target controls covered
11%
HITECH Act
2 source controls mapped|2 target controls covered
11%
Chile DPL
2 source controls mapped|3 target controls covered
11%
Connecticut DPA
2 source controls mapped|3 target controls covered
11%
Switzerland FADP
2 source controls mapped|3 target controls covered
11%
IMO Maritime Cybersecurity Guidelines (MSC-FAL.1/Circ.3/Rev.2)
2 source controls mapped|2 target controls covered
11%
India DPDP Act
2 source controls mapped|3 target controls covered
11%
UK Security and Emergency Measures Direction (SEMD) — Water Industry
2 source controls mapped|5 target controls covered
11%
Indiana Consumer Data Protection Act
2 source controls mapped|3 target controls covered
11%
Dominican Republic DPL
2 source controls mapped|3 target controls covered
11%
POPIA
2 source controls mapped|3 target controls covered
11%
Nigeria NDPR
2 source controls mapped|3 target controls covered
11%
Kenya DPA
2 source controls mapped|3 target controls covered
11%
Philippines DPA
2 source controls mapped|3 target controls covered
11%
Vietnam PDPD
2 source controls mapped|3 target controls covered
11%
UK Data Protection Act 2018
2 source controls mapped|3 target controls covered
11%
CCSDS 350.0-G-3 — Space Communications Security (Consultative Committee for Space Data Systems)
2 source controls mapped|2 target controls covered
11%
PropTech Security Standards — Smart Building Cybersecurity
2 source controls mapped|3 target controls covered
11%
PIPEDA
2 source controls mapped|3 target controls covered
11%
Oregon Consumer Privacy Act
2 source controls mapped|3 target controls covered
11%
Qatar DPL
2 source controls mapped|3 target controls covered
11%
Uruguay DPL
2 source controls mapped|3 target controls covered
11%
Malaysia PDPA 2010
2 source controls mapped|3 target controls covered
11%
TSA Pipeline Cybersecurity Directives
2 source controls mapped|2 target controls covered
11%
Utah Consumer Privacy Act
2 source controls mapped|3 target controls covered
11%
Minnesota Consumer Data Privacy Act
2 source controls mapped|3 target controls covered
11%
New Hampshire Privacy Act
2 source controls mapped|3 target controls covered
11%
Tennessee IPA
2 source controls mapped|3 target controls covered
11%
Norway PDPA
2 source controls mapped|3 target controls covered
11%
ISO 27701
2 source controls mapped|3 target controls covered
11%
Peru DPL
2 source controls mapped|3 target controls covered
11%
Rwanda DPL
2 source controls mapped|3 target controls covered
11%
O-RAN Alliance Security Specifications (O-RAN.WG11)
2 source controls mapped|2 target controls covered
11%
Maryland Online Data Privacy Act
2 source controls mapped|3 target controls covered
11%
Kentucky Consumer Data Protection Act
2 source controls mapped|3 target controls covered
11%
Texas Data Privacy Act
2 source controls mapped|3 target controls covered
11%
LGPD
2 source controls mapped|3 target controls covered
11%
Taiwan PDPA
2 source controls mapped|3 target controls covered
11%
ISO 28001:2007 Supply Chain Security Management
2 source controls mapped|3 target controls covered
11%
Mauritius DPA
2 source controls mapped|3 target controls covered
11%
South Korea PIPA
2 source controls mapped|3 target controls covered
11%
New Jersey Data Privacy Act
2 source controls mapped|3 target controls covered
11%
NIST SP 800-122
2 source controls mapped|3 target controls covered
11%
Saudi Arabia PDPL
2 source controls mapped|3 target controls covered
11%
PDPA Singapore
2 source controls mapped|3 target controls covered
11%
Mexico LFPDPPP
2 source controls mapped|3 target controls covered
11%
Jamaica DPA
2 source controls mapped|3 target controls covered
11%
Montana Consumer Data Privacy Act
2 source controls mapped|3 target controls covered
11%
Turkey KVKK
2 source controls mapped|3 target controls covered
11%
SSAE 18 SOC 1 — Report on Controls at a Service Organisation (ICFR)
2 source controls mapped|2 target controls covered
11%
PDPA Thailand
2 source controls mapped|3 target controls covered
11%
NIST Privacy Framework Version 1.0
2 source controls mapped|3 target controls covered
11%
Virginia CDPA
2 source controls mapped|3 target controls covered
11%
ITU-T X.805 — Security Architecture for End-to-End Communications
2 source controls mapped|2 target controls covered
11%
RBI Cybersecurity Framework for Banks
2 source controls mapped|2 target controls covered
11%
Liechtenstein DPA
2 source controls mapped|3 target controls covered
11%
IRS Publication 1075 — Tax Information Security Guidelines
2 source controls mapped|2 target controls covered
11%
Nebraska Data Privacy Act
2 source controls mapped|3 target controls covered
11%
China PIPL
2 source controls mapped|3 target controls covered
11%
New Zealand Privacy Act
2 source controls mapped|3 target controls covered
11%
UAE PDPL
2 source controls mapped|3 target controls covered
11%
Nevada Gaming Control Board Cybersecurity Requirements
2 source controls mapped|4 target controls covered
11%
Lloyd's Minimum Standards — Cyber Security
2 source controls mapped|4 target controls covered
11%
Digital Economy Partnership Agreement (DEPA)
2 source controls mapped|2 target controls covered
11%
Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct
2 source controls mapped|4 target controls covered
11%
EU NIS2 Directive — Energy Sector Cybersecurity Requirements (Directive 2022/2555)
2 source controls mapped|5 target controls covered
11%
ISO/IEC 27400:2022
2 source controls mapped|2 target controls covered
11%
ASEAN Data Management Framework
2 source controls mapped|2 target controls covered
11%
India CERT-In Cyber Security Directions 2022
2 source controls mapped|2 target controls covered
11%
ASIS SPC.1-2009 — Organizational Resilience Standard
2 source controls mapped|4 target controls covered
11%
TEFCA — Trusted Exchange Framework and Common Agreement
2 source controls mapped|2 target controls covered
11%
Australia Consumer Data Right — Banking (CDR)
2 source controls mapped|5 target controls covered
11%
Voluntary Principles on Security and Human Rights (VPs)
2 source controls mapped|2 target controls covered
11%
MTCS — Multi-Tier Cloud Security (Singapore)
2 source controls mapped|1 target controls covered
11%
US NRC 10 CFR 73.54 — Cyber Security for Nuclear Power Plants
2 source controls mapped|2 target controls covered
11%
UK Open Banking Standard
2 source controls mapped|3 target controls covered
11%
Security of Critical Infrastructure Act 2018 (SOCI)
2 source controls mapped|5 target controls covered
11%
Notifiable Data Breaches Scheme (Australia)
2 source controls mapped|4 target controls covered
11%
EU Digital Markets Act
2 source controls mapped|4 target controls covered
11%
FTC Health Breach Notification Rule
2 source controls mapped|4 target controls covered
11%
UK Product Security and Telecommunications Infrastructure Act (PSTI)
2 source controls mapped|4 target controls covered
11%
EAR — Export Administration Regulations
2 source controls mapped|4 target controls covered
11%
European Accessibility Act (Directive (EU) 2019/882)
2 source controls mapped|4 target controls covered
11%
EU Deforestation-Free Products Regulation (EUDR)
2 source controls mapped|4 target controls covered
11%
Ontario Accessibility for Ontarians with Disabilities Act (AODA) — IASR Web Standard
2 source controls mapped|4 target controls covered
11%
US SEC Digital Assets and Crypto Regulatory Framework
2 source controls mapped|4 target controls covered
11%
Australia eSafety Commissioner — Online Safety Expectations for Industry
2 source controls mapped|4 target controls covered
11%
NATO AQAP 2110 — Quality Assurance Requirements for Design, Development, and Production
2 source controls mapped|2 target controls covered
11%
SASB Standards (ISSB Integrated)
2 source controls mapped|2 target controls covered
11%
SASB Standards
2 source controls mapped|2 target controls covered
11%
IEC 62304:2015 Medical Device Software Lifecycle Processes
2 source controls mapped|4 target controls covered
11%
ISO 26262:2018 — Functional Safety for Road Vehicles
2 source controls mapped|2 target controls covered
11%
DO-178C / ED-12C — Software Considerations in Airborne Systems
2 source controls mapped|2 target controls covered
11%
California IoT Security Law
1 source controls mapped|3 target controls covered
5%
FDA 21 CFR Part 11
1 source controls mapped|3 target controls covered
5%
US Consumer Product Safety Commission (CPSC) — Connected Product Safety
1 source controls mapped|1 target controls covered
5%
ISO 13485
1 source controls mapped|3 target controls covered
5%
3GPP Security
1 source controls mapped|3 target controls covered
5%
ICAO Annex 17 — Aviation Security (AVSEC)
1 source controls mapped|1 target controls covered
5%
ETSI EN 303 645
1 source controls mapped|3 target controls covered
5%
EDM Council CDMC — Cloud Data Management Capabilities Framework
1 source controls mapped|1 target controls covered
5%
MITRE D3FEND
1 source controls mapped|3 target controls covered
5%
OWASP ASVS
1 source controls mapped|3 target controls covered
5%
BSIMM
1 source controls mapped|3 target controls covered
5%
WCO Authorised Economic Operator (AEO) Framework
1 source controls mapped|3 target controls covered
5%
WCO SAFE Framework of Standards to Secure and Facilitate Global Trade (2021)
1 source controls mapped|2 target controls covered
5%
EU Critical Raw Materials Act (Regulation (EU) 2024/1252)
1 source controls mapped|2 target controls covered
5%
EU Chips Act (Regulation (EU) 2023/1781)
1 source controls mapped|2 target controls covered
5%
ISO/IEC 27011:2024
1 source controls mapped|2 target controls covered
5%
EU Data Act
1 source controls mapped|1 target controls covered
5%
MARS-E
1 source controls mapped|3 target controls covered
5%
NIST SP 800-115
1 source controls mapped|3 target controls covered
5%
NIST SP 800-161
1 source controls mapped|3 target controls covered
5%
OpenSSF Scorecard
1 source controls mapped|3 target controls covered
5%
NAIC Insurance Data Security Model Law (MDL-668)
1 source controls mapped|2 target controls covered
5%
NIST SP 800-88
1 source controls mapped|3 target controls covered
5%
Australia My Health Records Act 2012
1 source controls mapped|1 target controls covered
5%
NIST SP 800-61
1 source controls mapped|3 target controls covered
5%
NIST SP 800-66
1 source controls mapped|3 target controls covered
5%
NIST SP 800-187
1 source controls mapped|3 target controls covered
5%
UNECE WP.29 R155
1 source controls mapped|3 target controls covered
5%
NIST SP 800-160
1 source controls mapped|3 target controls covered
5%
NIST SP 800-181
1 source controls mapped|3 target controls covered
5%
NIST SP 800-207
1 source controls mapped|3 target controls covered
5%
OWASP SAMM
1 source controls mapped|3 target controls covered
5%
ISO 27043
1 source controls mapped|3 target controls covered
5%
OWASP MASVS
1 source controls mapped|3 target controls covered
5%
NIST SP 800-218
1 source controls mapped|3 target controls covered
5%
NIST SP 800-150
1 source controls mapped|3 target controls covered
5%
SSDF (NIST)
1 source controls mapped|3 target controls covered
5%
PTES
1 source controls mapped|3 target controls covered
5%
SIG (Shared Assessments)
1 source controls mapped|3 target controls covered
5%
ISO 27799
1 source controls mapped|3 target controls covered
5%
IATA Operational Safety Audit (IOSA) Standards Manual
1 source controls mapped|1 target controls covered
5%
NIST SP 800-128
1 source controls mapped|3 target controls covered
5%
UNECE WP.29 R156
1 source controls mapped|3 target controls covered
5%
NIST SP 800-63
1 source controls mapped|3 target controls covered
5%
SLSA
1 source controls mapped|3 target controls covered
5%
NIST SP 800-92
1 source controls mapped|3 target controls covered
5%
NIST SP 800-137
1 source controls mapped|3 target controls covered
5%
UK PSTI Act
1 source controls mapped|3 target controls covered
5%
MDS2 (Medical Device)
1 source controls mapped|3 target controls covered
5%
ISO 27002:2022
1 source controls mapped|3 target controls covered
5%
ISO/SAE 21434
1 source controls mapped|3 target controls covered
5%
NIST SP 800-123
1 source controls mapped|3 target controls covered
5%
MITRE ATT&CK
1 source controls mapped|3 target controls covered
5%
NIST SP 800-183
1 source controls mapped|3 target controls covered
5%
ISO 22320:2018
1 source controls mapped|3 target controls covered
5%
ASEAN Guide on AI Governance and Ethics
1 source controls mapped|1 target controls covered
5%
FIRST CSIRT Services Framework and Standards
1 source controls mapped|3 target controls covered
5%
Pakistan Personal Data Protection Bill 2023
1 source controls mapped|1 target controls covered
5%
US Maritime Transportation Security Act (MTSA) and USCG Cybersecurity Requirements
1 source controls mapped|2 target controls covered
5%
Cyber Security Act 2024 (Australia)
1 source controls mapped|3 target controls covered
5%
Barbados Data Protection Act 2019
1 source controls mapped|1 target controls covered
5%
ISO/IEC 30111:2019
1 source controls mapped|2 target controls covered
5%
ISO/IEC 29147:2018
1 source controls mapped|1 target controls covered
5%
APRA Prudential Standard CPS 234 — Information Security (Australia)
1 source controls mapped|3 target controls covered
5%
DFARS 252.204-7012 — Safeguarding Covered Defense Information
1 source controls mapped|1 target controls covered
5%
China Data Security Law (DSL)
1 source controls mapped|1 target controls covered
5%
EASA Part-IS — Information Security in Aviation
1 source controls mapped|3 target controls covered
5%
Chile Personal Data Protection Law (Law No. 21.719)
1 source controls mapped|1 target controls covered
5%
NIST AI Risk Management Framework (AI RMF 1.0)
1 source controls mapped|2 target controls covered
5%
NIST AI 600-1 Generative AI Profile
1 source controls mapped|2 target controls covered
5%
China Cybersecurity Law (CSL)
1 source controls mapped|2 target controls covered
5%
CIRCIA (Cyber Incident Reporting for Critical Infrastructure Act)
1 source controls mapped|1 target controls covered
5%
APRA CPS 230 Operational Risk Management
1 source controls mapped|1 target controls covered
5%
Singapore Cybersecurity Act 2018
1 source controls mapped|1 target controls covered
5%
Switzerland New Federal Act on Data Protection (nFADP/nDSG, 2023)
1 source controls mapped|1 target controls covered
5%
Estonia Personal Data Protection Act (Isikuandmete kaitse seadus, 2019)
1 source controls mapped|1 target controls covered
5%
Kuwait Data Privacy Protection Regulation (KDPPR, 2021 — CMA Directive)
1 source controls mapped|1 target controls covered
5%
Vietnam Law on Cybersecurity (No. 24/2018/QH14)
1 source controls mapped|1 target controls covered
5%
EU Better Internet for Kids (BIK+) Strategy
1 source controls mapped|1 target controls covered
5%
EU In Vitro Diagnostic Medical Devices Regulation (IVDR)
1 source controls mapped|1 target controls covered
5%
EU Markets in Crypto-Assets Regulation (MiCA, Regulation 2023/1114)
1 source controls mapped|1 target controls covered
5%
Rwanda Law No. 058/2021 Relating to the Protection of Personal Data
1 source controls mapped|1 target controls covered
5%
Serbia Law on Personal Data Protection (2018)
1 source controls mapped|1 target controls covered
5%
NIST SP 800-124 Rev 2 — Mobile Device Security
1 source controls mapped|1 target controls covered
5%
SANS Incident Handler's Handbook and PICERL Methodology
1 source controls mapped|3 target controls covered
5%
Singapore Payment Services Act (PSA) — Digital Payment Token Regulation
1 source controls mapped|2 target controls covered
5%
Ghana Data Protection Act 2012 (Act 843)
1 source controls mapped|1 target controls covered
5%
Czech Republic Act on Personal Data Processing (Act No. 110/2019 Sb.)
1 source controls mapped|1 target controls covered
5%
Botswana Data Protection Act (2024)
1 source controls mapped|1 target controls covered
5%
Zambia Data Protection Act (2021)
1 source controls mapped|2 target controls covered
5%
BREEAM — Building Research Establishment Environmental Assessment Method
1 source controls mapped|1 target controls covered
5%
AICPA Privacy Management Framework (PMF)
1 source controls mapped|1 target controls covered
5%
US Executive Order 14028 — Improving the Nation's Cybersecurity
1 source controls mapped|1 target controls covered
5%
NFPA 1600 — Standard on Continuity, Emergency, and Crisis Management
1 source controls mapped|1 target controls covered
5%
Laos Law on Prevention and Combating Cybercrime (2015)
1 source controls mapped|1 target controls covered
5%
French Sapin II Law (Law No. 2016-1691)
1 source controls mapped|1 target controls covered
5%
Nigeria Open Banking Regulatory Framework (CBN, 2023)
1 source controls mapped|1 target controls covered
5%
Japan FSA Cybersecurity Guidelines for Financial Institutions
1 source controls mapped|2 target controls covered
5%
Papua New Guinea National Cybersecurity Policy & Cybercrime Act (2016)
1 source controls mapped|1 target controls covered
5%
Kuwait National Cybersecurity Framework
1 source controls mapped|1 target controls covered
5%
RFC 2350 — Expectations for Computer Security Incident Response (BCP 21)
1 source controls mapped|3 target controls covered
5%
Philippines Data Privacy Act (RA 10173)
1 source controls mapped|1 target controls covered
5%
Nigeria Data Protection Act 2023 (NDPA)
1 source controls mapped|1 target controls covered
5%
UK Modern Slavery Act 2015
1 source controls mapped|1 target controls covered
5%
Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA)
1 source controls mapped|1 target controls covered
5%
Philippines Cybercrime Prevention Act (RA 10175)
1 source controls mapped|1 target controls covered
5%
Canada's Anti-Spam Legislation (CASL)
1 source controls mapped|1 target controls covered
5%
Bank Secrecy Act / Anti-Money Laundering (BSA/AML)
1 source controls mapped|1 target controls covered
5%
Tanzania Personal Data Protection Act (Draft)
1 source controls mapped|1 target controls covered
5%
Trinidad and Tobago Data Protection Act 2011
1 source controls mapped|1 target controls covered
5%
Cayman Islands Data Protection Act 2017 (DPA)
1 source controls mapped|1 target controls covered
5%
Latvia Personal Data Processing Law (Fizisko personu datu apstrades likums, 2018)
1 source controls mapped|1 target controls covered
5%
Brunei Personal Data Protection Order 2024 (PDPO)
1 source controls mapped|1 target controls covered
5%
Zimbabwe Data Protection Act (2021)
1 source controls mapped|1 target controls covered
5%
UK GDPR (UK General Data Protection Regulation)
1 source controls mapped|1 target controls covered
5%
Sri Lanka Personal Data Protection Act (No. 9 of 2022)
1 source controls mapped|1 target controls covered
5%
ISO/IEC 27031:2011
1 source controls mapped|2 target controls covered
5%
ILO Nursing Personnel Convention C149 (1977)
1 source controls mapped|2 target controls covered
5%
EU Anti-Money Laundering Directive (AMLD6 / Directive 2018/1673)
1 source controls mapped|2 target controls covered
5%
ISO 8000 — Data Quality
1 source controls mapped|2 target controls covered
5%
FATF Recommendation 16 — Virtual Asset Travel Rule
1 source controls mapped|2 target controls covered
5%
Privacy by Design (PbD) — Seven Foundational Principles
1 source controls mapped|2 target controls covered
5%
BS 65000:2014 — Guidance on Organizational Resilience
1 source controls mapped|3 target controls covered
5%
FDA Quality Management System Regulation (QMSR)
1 source controls mapped|1 target controls covered
5%
EU Taxonomy Regulation (Regulation 2020/852)
1 source controls mapped|1 target controls covered
5%
EU Taxonomy Regulation
1 source controls mapped|2 target controls covered
5%
IRM Enterprise Risk Management Framework (Institute of Risk Management)
1 source controls mapped|3 target controls covered
5%
Critical Infrastructure Risk Management Program (CIRMP) Rules 2023
1 source controls mapped|2 target controls covered
5%
TNFD Recommendations
1 source controls mapped|3 target controls covered
5%
AASB S2 Climate-related Disclosures
1 source controls mapped|3 target controls covered
5%
ISO/IEC 25012:2008 — Data Quality Model
1 source controls mapped|1 target controls covered
5%
CDP Corporate Questionnaire
1 source controls mapped|2 target controls covered
5%
Australia AI Ethics Framework
1 source controls mapped|1 target controls covered
5%
ISO/IEC 38500:2024 — Governance of IT
1 source controls mapped|1 target controls covered
5%
China AI Regulations
1 source controls mapped|1 target controls covered
5%
Brazil AI Framework
1 source controls mapped|1 target controls covered
5%
COBIT 2019
1 source controls mapped|1 target controls covered
5%
ISO/IEC 27007:2020
1 source controls mapped|1 target controls covered
5%
IEEE 7000
1 source controls mapped|1 target controls covered
5%
EU AI Act
1 source controls mapped|1 target controls covered
5%
COSO Internal Control — Integrated Framework (2013)
1 source controls mapped|1 target controls covered
5%
US OFAC Sanctions Compliance Framework
1 source controls mapped|1 target controls covered
5%
UK AI Regulation Framework
1 source controls mapped|1 target controls covered
5%
Singapore AI Governance Framework
1 source controls mapped|1 target controls covered
5%
Right to Disconnect (Australia)
1 source controls mapped|1 target controls covered
5%
South Africa Promotion of Access to Information Act (PAIA)
1 source controls mapped|1 target controls covered
5%
ECB TIBER-EU Framework
1 source controls mapped|1 target controls covered
5%
OECD AI Principles
1 source controls mapped|1 target controls covered
5%
WELL Building Standard v2 (International WELL Building Institute)
1 source controls mapped|1 target controls covered
5%
ISO 42001
1 source controls mapped|1 target controls covered
5%
SEC Climate Disclosure Rule
1 source controls mapped|1 target controls covered
5%
UK FCA/PRA Operational Resilience Framework
1 source controls mapped|3 target controls covered
5%
NATO Cyber Defence Standards and NCIRC (NATO Computer Incident Response Capability)
1 source controls mapped|1 target controls covered
5%
Japan AI Guidelines
1 source controls mapped|1 target controls covered
5%
AS9100D:2016 — Quality Management Systems for Aviation, Space, and Defence
1 source controls mapped|1 target controls covered
5%
AS9100D — Aerospace Quality Management System
1 source controls mapped|1 target controls covered
5%
ISO/IEC 27003:2017
1 source controls mapped|1 target controls covered
5%
GAMP 5 — Good Automated Manufacturing Practice
1 source controls mapped|1 target controls covered
5%
ESA ECSS-E-ST-40C — Space Software Engineering Standard
1 source controls mapped|2 target controls covered
5%
ECSS Software Engineering Standards (ESA)
1 source controls mapped|2 target controls covered
5%
CISA Secure by Design Principles
1 source controls mapped|1 target controls covered
5%
Automotive SPICE (ASPICE) v4.0 — Process Assessment Model
1 source controls mapped|1 target controls covered
5%
ISPE GAMP 5 — A Risk-Based Approach to Compliant GxP Computerised Systems
1 source controls mapped|1 target controls covered
5%
EDM Council DCAM — Data Management Capability Assessment Model
1 source controls mapped|1 target controls covered
5%
ISO 19011
1 source controls mapped|1 target controls covered
5%
ISO 55001
1 source controls mapped|1 target controls covered
5%
ICH Q10 — Pharmaceutical Quality System
1 source controls mapped|1 target controls covered
5%
ISO 9001
1 source controls mapped|1 target controls covered
5%
ISO 37001
1 source controls mapped|1 target controls covered
5%
ISO 37301
1 source controls mapped|1 target controls covered
5%
ISO 30401
1 source controls mapped|1 target controls covered
5%
Frequently Asked Questions
What is ISO 20000-1?
ISO 20000-1 is a compliance framework from International with 4 domains and 19 controls. IT service management system requirements It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
How many controls does ISO 20000-1 have?
ISO 20000-1 has 19 controls organised across 4 domains. The largest domains are ISO 20000-1: Service Operation (5 controls), ISO 20000-1: Service Strategy & Design (5 controls), ISO 20000-1: Service Transition (5 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
What frameworks does ISO 20000-1 map to?
ISO 20000-1 maps to 407 other compliance frameworks. The top mapping partners are CSA CCM v4 (26% coverage), CISA ICS-CERT Advisories and Industrial Control Systems Security Guidelines (26% coverage), South Korea Cloud Security Assurance Program (CSAP) (26% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I get started with ISO 20000-1 compliance?
Start your ISO 20000-1 compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about ISO 20000-1 requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 19 controls and track your progress.
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