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Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance

Australia (Commonwealth)
vCommission quick guide to changes from 1 November 2025 (4 pp, read 2026-10-06), Commission SIRS web guidance read 2026-10-06, and Aged Care Rules 2025 Compilation No. 10 (F2026C00802, 1 August 2026). SIRS Guidelines for residential aged care providers Version 1.8 (October 2022) held as the superseded print.
4 domains
34 controls

What an aged care registered provider must do under the Serious Incident Response Scheme as it applies since the Aged Care Act 2024 commenced: the incident management system, learning from incidents, the eight reportable incident types, Priority 1 and 2 classification and notification to the Commissioner. Regulator guidance explaining binding Aged Care Rules, not law.

Verified

Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance is a compliance framework from Australia (Commonwealth) with 4 domains and 34 controls. The largest domains are Incident management system (Aged Care Rules Part 10 of Chapter 4) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (11 controls), What is a reportable incident (the Act s 16 and Rules Part 7) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (10 controls), Notifying the Commissioner (Rules Division 2 of Part 2 of Chapter 5) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (8 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

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Framework Domains (4)

Incident management system (Aged Care Rules Part 10 of Chapter 4) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance

11 controls
Controls in the Incident management system (Aged Care Rules Part 10 of Chapter 4) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance domain of Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance — 11 controls
CodeTitle
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-dataCollect and regularly analyse incident data
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-designSpecify the procedures, support, roles and investigation triggers the system must contain
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-documentsDocument the system and make it known and accessible
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-escalationRequire workers to escalate reportable incidents at once
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-manageManage each incident through the system with support, involvement and open disclosure
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-objectsBuild the system around safety, prevention, open disclosure and continuous improvement
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-policeNotify police within 24 hours where there are reasonable grounds
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-recordRecord the minimum details of every incident
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-retentionKeep incident records for seven years and protect their privacy
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-scopeCover every incident and near miss connected with care
aged-care-serious-incident-response-scheme-sirs-provider-guidance::ims-trainingTrain workers and responsible persons in the system at least yearly and at triggers

Learning from incidents: analysis, remedial action and closing the loop – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance

5 controls
Controls in the Learning from incidents: analysis, remedial action and closing the loop – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance domain of Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance — 5 controls
CodeTitle
aged-care-serious-incident-response-scheme-sirs-provider-guidance::learn-analysisAnalyse root causes and set investigation policy
aged-care-serious-incident-response-scheme-sirs-provider-guidance::learn-assessAssess each incident for prevention, remedial action and notification
aged-care-serious-incident-response-scheme-sirs-provider-guidance::learn-cultureBuild a safety culture that rewards reporting
aged-care-serious-incident-response-scheme-sirs-provider-guidance::learn-loopClose the loop with an end-to-end review and regular data review
aged-care-serious-incident-response-scheme-sirs-provider-guidance::learn-planRun a remedial action plan and communicate findings

Notifying the Commissioner (Rules Division 2 of Part 2 of Chapter 5) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance

8 controls
Controls in the Notifying the Commissioner (Rules Division 2 of Part 2 of Chapter 5) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance domain of Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance — 8 controls
CodeTitle
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-assignAssign and train the people who notify, and make all reasonable efforts to ensure notification
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-finalGive a final report within 84 days when required
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-impactAssess impact without relying on the person's ability to communicate
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-new-infoNotify significant new information as soon as reasonably practicable
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-p1Classify Priority 1 reportable incidents correctly
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-p1-followupProvide missing and further Priority 1 information within five days
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-p1-noticeGive the Priority 1 notice within 24 hours with the required content
aged-care-serious-incident-response-scheme-sirs-provider-guidance::not-p2Give the Priority 2 notice within 30 days

What is a reportable incident (the Act s 16 and Rules Part 7) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance

10 controls
Controls in the What is a reportable incident (the Act s 16 and Rules Part 7) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance domain of Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance — 10 controls
CodeTitle
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-absenceReport unexplained absence in one combined type
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-deathReport unexpected death
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-exclusionsApply the exclusions only on the conditions the Rules set
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-forceReport unreasonable use of force
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-neglectReport neglect as now defined
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-psychReport psychological or emotional abuse
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-restrictiveReport inappropriate use of restrictive practices
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-scopeRecognise a reportable incident: eight types, including alleged and suspected
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-sexualReport unlawful sexual contact or inappropriate sexual conduct
aged-care-serious-incident-response-scheme-sirs-provider-guidance::rep-theftReport stealing or financial coercion by a worker

What is Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance and who does it apply to?

Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance is a compliance framework from Australia (Commonwealth) with 4 domains and 34 controls. What an aged care registered provider must do under the Serious Incident Response Scheme as it applies since the Aged Care Act 2024 commenced: the incident management system, learning from incidents, the eight reportable incident types, Priority 1 and 2 classification and notification to the Commissioner. Regulator guidance explaining binding Aged Care Rules, not law. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance actually require?

Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance has 34 controls organised across 4 domains. The largest domains are Incident management system (Aged Care Rules Part 10 of Chapter 4) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (11 controls), What is a reportable incident (the Act s 16 and Rules Part 7) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (10 controls), Notifying the Commissioner (Rules Division 2 of Part 2 of Chapter 5) – Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance (8 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance do I already cover?

Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance?

Start your Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Aged Care Serious Incident Response Scheme (SIRS) Provider Guidance requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 34 controls and track your progress.

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