ISO 27002:2022
Organizational controls – ISO 27002:2022

ISO 27002:2022 5.24: Information security incident management planning and preparation

The organization is to prepare for handling information security incidents by defining, setting up and communicating how incidents are managed and who does what. Purpose: respond to incidents fast, well, in a consistent and orderly way, including how security events are communicated. Guidance on roles: establish the processes and make roles and responsibilities known to relevant internal and external parties, considering a common way to report events with a point of contact (6.8); an incident management process that covers running and documenting incidents, detecting, triaging, prioritizing and analysing them, and communicating and coordinating with interested parties; an incident response process to assess incidents, act on them and learn from them; letting only competent people handle incidents, with documented procedures and regular training; and a process to identify training, certification and ongoing development for responders. Procedures: management agrees incident management objectives, and those responsible understand priorities including resolution times by consequence and severity. Management ensures an incident management plan covering varied scenarios, with procedures for evaluating events against incident criteria; monitoring, detecting, classifying, analysing and reporting events and incidents by people or tools (8.15, 8.16, 5.25, 6.8); managing incidents to closure with response and escalation (5.26) by incident type, possible crisis management and continuity activation, controlled recovery and communication; coordination with authorities, interest groups, suppliers and clients (5.5, 5.6); logging of incident handling; evidence handling (5.28); root cause or post-mortem analysis; and capturing lessons and needed improvements. Reporting procedures cover what to do when an event occurs (note details such as malfunctions and on-screen messages at once, report immediately to the contact point, act only in a coordinated way), incident forms, feedback to reporters on outcomes where possible, and incident reports; external reporting deadlines such as regulatory breach notification must be built in. Other information: incidents can cross organizational and national borders, so coordinating and sharing with outside organizations helps; detailed guidance is in ISO/IEC 27035.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 188 controls across 47 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

FedRAMP High · 21 controls

  • AU-5 Response to Audit Logging Process Failures
  • CP-2 Contingency Plan
  • CP-2(1) Coordinate with Related Plans
  • IR-1 Policy and Procedures
  • IR-2 Incident Response Training
  • IR-3 Incident Response Testing
  • IR-3(2) Incident Response Testing | Coordination with Related Plans (IR-3(2))
  • IR-4 Incident Handling
  • IR-4(1) Automated Incident Handling Processes
  • IR-5 Incident Monitoring
  • IR-6 Incident Reporting
  • IR-7 Incident Response Assistance
  • IR-7(1) Incident Response Assistance | Automation Support for Availability of Information and Support (IR-7(1))
  • IR-8 Incident Response Plan
  • IR-9 Information Spillage Response (IR-9)
  • IR-9(4) Information Spillage Response | Exposure to Unauthorized Personnel (IR-9(4))
  • RA-5(11) Vulnerability Monitoring and Scanning | Public Disclosure Program (RA-5(11))
  • SA-2 Allocation of Resources
  • SI-4(16) System Monitoring | Correlate Monitoring Information (SI-4(16))
  • SI-5 Security Alerts, Advisories, and Directives
  • SI-7(7) Integration of Detection and Response

FedRAMP Moderate · 21 controls

  • AU-5 Response to Audit Logging Process Failures
  • CP-2 Contingency Plan
  • CP-2(1) Coordinate with Related Plans
  • IR-1 Policy and Procedures
  • IR-2 Incident Response Training
  • IR-3 Incident Response Testing
  • IR-3(2) Incident Response Testing | Coordination with Related Plans (IR-3(2))
  • IR-4 Incident Handling
  • IR-4(1) Automated Incident Handling Processes
  • IR-5 Incident Monitoring
  • IR-6 Incident Reporting
  • IR-7 Incident Response Assistance
  • IR-7(1) Incident Response Assistance | Automation Support for Availability of Information and Support (IR-7(1))
  • IR-8 Incident Response Plan
  • IR-9 Information Spillage Response (IR-9)
  • IR-9(4) Information Spillage Response | Exposure to Unauthorized Personnel (IR-9(4))
  • RA-5(11) Vulnerability Monitoring and Scanning | Public Disclosure Program (RA-5(11))
  • SA-2 Allocation of Resources
  • SI-4(16) System Monitoring | Correlate Monitoring Information (SI-4(16))
  • SI-5 Security Alerts, Advisories, and Directives
  • SI-7(7) Integration of Detection and Response

NIST SP 800-53 Rev 5 · 17 controls

ISO 22301:2019 · 12 controls

  • 6.1 Actions to address risks and opportunities
  • 6.2 Business continuity objectives and planning to achieve them
  • 7.4 Communication
  • 8.2 Business impact analysis and risk assessment
  • 8.4 Business continuity plans and procedures
  • 8.4.2 Response structure
  • 8.4.3 Warning and communication
  • 8.4.4 Business continuity plans
  • 8.4.5 Recovery
  • 8.5 Exercise programme
  • 8.6 Evaluation of business continuity documentation and capabilities
  • 9.3.2 Management review input

PCI DSS 4.0 · 12 controls

  • 10.7.1 10.7.1 Service providers detect critical control failures (superseded)
  • 10.7.2 10.7.2 Detect and alert on critical security control failures
  • 10.7.3 10.7.3 Respond promptly to critical security control failures
  • 11.5.1 11.5.1 IDS/IPS monitoring of CDE traffic
  • 11.6.1 11.6.1 Payment page tamper detection
  • 12.10.1 12.10.1 Incident response plan ready for activation
  • 12.10.2 12.10.2 Annual review and testing of the incident response plan
  • 12.10.3 12.10.3 Incident response personnel available 24/7
  • 12.10.4 12.10.4 Periodic training for incident response personnel
  • 12.10.5 12.10.5 Plan covers alerts from security monitoring systems
  • 12.10.7 12.10.7 Response procedures for PAN found in unexpected locations
  • 12.3.2 12.3.2 Targeted risk analysis for each customized-approach requirement

CIS Controls v8 · 10 controls

  • CIS-14.7 Train Workforce on How to Identify and Report if Their Enterprise Assets are Missing Security Updates
  • CIS-17.1 Designate Personnel to Manage Incident Handling
  • CIS-17.2 Establish and Maintain Contact Information for Reporting Security Incidents
  • CIS-17.3 Establish and Maintain an Enterprise Process for Reporting Incidents
  • CIS-17.4 Establish and Maintain an Incident Response Process
  • CIS-17.5 Assign Key Roles and Responsibilities
  • CIS-17.6 Define Mechanisms for Communicating During Incident Response
  • CIS-17.7 Conduct Routine Incident Response Exercises
  • CIS-17.9 Establish and Maintain Security Incident Thresholds
  • CIS-18.1 Establish and Maintain a Penetration Testing Program
  • NIST-CSF-GV.SC-08 Relevant suppliers and other third parties are included in incident planning, response, and recovery activities
  • NIST-CSF-ID.IM-01 Improvements are identified from evaluations
  • NIST-CSF-ID.IM-04 Incident response plans and other cybersecurity plans that affect operations are established, communicated, maintained, and improved
  • NIST-CSF-ID.RA-06 Risk responses are chosen, prioritized, planned, tracked, and communicated
  • NIST-CSF-RC.RP-02 Recovery actions are selected, scoped, prioritized, and performed
  • NIST-CSF-RS.CO-03 Information is shared with designated internal and external stakeholders
  • NIST-CSF-RS.MA-01 The incident response plan is executed in coordination with relevant third parties once an incident is declared

ISO/IEC 42001:2023 · 6 controls

  • 5.3 Roles, responsibilities and authorities
  • 6.1.2 AI risk assessment
  • 6.1.3 AI risk treatment
  • 8.1 Operational planning and control
  • A.5.2 AI system impact assessment process
  • A.8.4 Communication of incidents
  • ISM-0043 Cyber security incident response plan contents
  • ISM-0576 Incident management policy and response plan
  • ISM-1784 Annual exercising of incident response plan
  • ISM-1805 Content of the denial of service response plan
  • ISM-2006 Board planning for major cyber security incidents

HIPAA Security Rule · 5 controls

NIST SP 800-66 Rev 2 · 5 controls

SOC 2 · 5 controls

  • SOC2-CC7.1 CC7.1 Detecting configuration changes and new vulnerabilities
  • SOC2-CC7.2 CC7.2 Monitoring system components for anomalies
  • SOC2-CC7.4 CC7.4 Responding to security incidents
  • SOC2-P6.3 P6.3 Record of unauthorised disclosures and breaches
  • SOC2-P8.1 P8.1 Inquiries, complaints, disputes and compliance monitoring

APRA CPS 234 · 4 controls

  • CPS234-32 Annual Review and Testing of Response Plans
  • CPS234-P24 Information Security Response Plans
  • CPS234-P25 Response Plan Content and Escalation Mechanisms
  • 25 Para 25 Response plan content: stages and escalation

DORA · 4 controls

ISO 27701:2019 · 4 controls

  • 6.13 Information security incident management
  • 6.13.1 Management of information security incidents and improvements
  • 6.14 Information security aspects of business continuity management
  • 6.14.1 Information security continuity
  • ASBv3-GS-7 Define and implement logging, threat detection and incident response strategy
  • ASBv3-IR-1 Preparation - update incident response plan and handling process
  • ASBv3-IR-2 Preparation - setup incident notification

CMMC 2.0 · 3 controls

NIST SP 800-171 Rev 3 · 3 controls

ISO 27001:2022 · 2 controls

  • 5.24 Information security incident management planning and preparation 
  • 6.8 Information security event reporting

MTCS (Singapore) · 2 controls

  • 11.2 Information security incident response plan and procedures
  • 11.3 Information security incident response plan testing and updates

NIS2 Directive · 2 controls

  • Art.21.2.b Incident handling
  • Art.23.1 Notify significant incidents to the CSIRT or competent authority, and warn affected service recipients

NIST SP 800-161 Rev 1 · 2 controls

NIST SP 800-172 · 2 controls

  • 3.6.1e Establish Security Operations Center (SOC)
  • 3.6.2e Establish and Maintain a Cyber Incident Response Team
  • 19.5.28.C.02 19.5.28.C.02 VoIP and UC incident identification and management
  • 22.1.25.C.02 22.1.25.C.02 Incident identification and management processes for cloud
  • E8-ADMIN-ML2 Restrict Administrative Privileges (ML2)
  • ANSSI-HYG-40 Define a Security Incident Management Procedure

APPI · 1 control

  • APPI-A26 Report of Leakage to the Commission and Notification to the Person
  • CPS230-27 Identification and Escalation of Incidents and Near Misses
  • ASD37-28 Continuous incident detection and response (Excellent)
  • AEO-12 Crisis Management and Incident Recovery

C5 (Germany) · 1 control

  • C5-SIM-01 Policy for security incident management
  • CFTC-SS-16 Security Incident Response Plan and Testing

GDPR · 1 control

  • GDPR-Art.33 Notification of a personal data breach to the supervisory authority

ISO/IEC 27037:2012 · 1 control

  • 6.3 6.3 Roles and responsibilities

NIST SP 800-218 · 1 control

NY DFS 23 NYCRR 500 · 1 control

  • §500.16 Incident Response and Business Continuity Management
  • P1-7.1.2 P1-7.1.2 Incident response plan with its required elements

PTES · 1 control

  • PTES-2.2 Agree incident handling and the interaction with the organisation's response team
  • 0026 0026 Procedures to respond to and manage security incidents
  • TSA-SD-10 Cybersecurity Incident Response Plan
  • TSA-PSG-09 Drills and exercises
  • MTSA-Drills-Exercises Drills and Exercises Including Cyber

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Organizational controls – ISO 27002:2022

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