PCI DSS 4.0
Req 12: Information Security Policies

PCI DSS 4.0 12.10.4: 12.10.4 Periodic training for incident response personnel

Personnel whose job includes handling suspected or confirmed security incidents must be trained appropriately and periodically on their incident response duties. The guidance explains that without trained and readily available responders, damage can spread and poor handling of affected systems can spoil later investigation, and it stresses that responders know how to manage evidence for forensics. Customized approach objective: responders understand their role and duties in incident response and can obtain help and guidance when needed.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 44 controls across 20 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

NIST SP 800-53 Rev 5 · 6 controls

FedRAMP High · 5 controls

  • AT-3 Role-Based Training
  • AT-4 Training Records
  • CP-3 Contingency Training
  • IR-7 Incident Response Assistance
  • IR-9(2) Information Spillage Response | Training (IR-9(2))

FedRAMP Moderate · 5 controls

  • AT-3 Role-Based Training
  • AT-4 Training Records
  • CP-3 Contingency Training
  • IR-7 Incident Response Assistance
  • IR-9(2) Information Spillage Response | Training (IR-9(2))

CIS Controls v8 · 3 controls

  • CIS-14.6 Train Workforce Members on Recognizing and Reporting Security Incidents
  • CIS-14.9 Conduct Role-Specific Security Awareness and Skills Training
  • CIS-17.7 Conduct Routine Incident Response Exercises

NIST SP 800-181 · 3 controls

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 · 2 controls

ISO 27002:2022 · 2 controls

  • 5.24 Information security incident management planning and preparation
  • 6.3 Information security awareness, education and training

ISO 27701:2019 · 2 controls

  • 5.5.2 Competence
  • 6.13.1 Management of information security incidents and improvements

NIST Cybersecurity Framework 2.0 · 2 controls

  • NIST-CSF-PR.AT-01 Personnel are provided with awareness and training so that they possess the knowledge and skills to perform general tasks with cybersecurity risks in mind
  • NIST-CSF-PR.AT-02 Individuals in specialized roles are provided with awareness and training so that they possess the knowledge and skills to perform relevant tasks with cybersecurity risks in mind

NIST SP 800-171 Rev 3 · 2 controls

NIST SP 800-172 · 2 controls

  • 3.2.2e Practical Exercises in Awareness Training
  • 3.6.2e Establish and Maintain a Cyber Incident Response Team

SOC 2 · 2 controls

  • SOC2-CC1.4 CC1.4 Attracting, developing and retaining competent people (COSO principle 4)
  • SOC2-CC7.4 CC7.4 Responding to security incidents

ANSSI Guide d'hygiene informatique (42 mesures, v2.0) · 1 control

  • ANSSI-HYG-01 Train Operational Teams in Information System Security

APRA CPS 234 · 1 control

  • CPS234-P33 Skill of Personnel Providing Control Assurance

AWS Well-Architected Security Pillar · 1 control

CFTC System Safeguards (17 CFR 37, 38, 39, 49) · 1 control

  • CFTC-SS-16 Security Incident Response Plan and Testing

CMMC 2.0 · 1 control

ISO 22301:2019 · 1 control

ISO 27001:2022 · 1 control

  • 6.3 Information security awareness, education and training

NIST SP 800-161 Rev 1 · 1 control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Req 12: Information Security Policies

You are reading one control. How much of PCI DSS 4.0 have you already done?

PCI DSS 4.0 12.10.4 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of PCI DSS 4.0 your existing evidence covers. Hold ISO 27001:2022 and 139 of 280 PCI DSS 4.0 controls already carry evidence.

If you hold ISO 27001:202249.6% covered · 141 gapsIf you hold FedRAMP Moderate49.3% covered · 142 gapsIf you hold NIST SP 800-53 Rev 547.5% covered · 147 gapsIf you hold ISO 27002:202243.2% covered · 159 gapsIf you hold CIS Controls v838.2% covered · 173 gapsIf you hold Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.136.4% covered · 178 gaps

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 415 were rejected on the ISO 27001:2022 pair alone.

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Query this from an agent

The graph holds this control, the 44 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpointAll PCI DSS 4.0 controls