Implement a process for receiving and responding to complaints, concerns, or questions from individuals about the organizational security and privacy practices that includes: a. Mechanisms that are easy to use and readily accessible by the public; b. All information necessary for successfully filing complaints; c. Tracking mechanisms to ensure all complaints received are reviewed and addressed within [Assignment: organization-defined time period]; d. Acknowledgement of receipt of complaints, concerns, or questions from individuals within [Assignment: organization-defined time period]; and e. Response to complaints, concerns, or questions from individuals within [Assignment: organization-defined time period].
This control maps to 21 controls across 11 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
NIST SP 800-53 Rev 5 NIST800-PM-26 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of NIST SP 800-53 Rev 5 your existing evidence covers. Hold ISO 27001:2022 and 163 of 1014 NIST SP 800-53 Rev 5 controls already carry evidence.
Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 342 were rejected on the ISO 27001:2022 pair alone.
The graph holds this control, the 21 it maps to, and the evidence behind each claim, over MCP and REST.