ISO 22301:2019
Support, ISO 22301:2019

ISO 22301:2019 7.4: Communication

Determine the internal and external communications the BCMS requires, settling what will be communicated, when, with whom, how, and by whom.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 80 controls across 54 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 27001:2022 · 6 controls

  • 5.24 Information security incident management planning and preparation 
  • 5.29 Information security during disruption
  • 5.34 Privacy and protection of personal identifiable information (PII)
  • 5.5 Contact with authorities
  • 5.6 Contact with special interest groups
  • 7.4 Physical security monitoring
  • NIST-CSF-GV.RM-05 Lines of communication across the organization are established for cybersecurity risks, including risks from suppliers and other third parties
  • NIST-CSF-RC.CO-03 Recovery activities and progress in restoring operational capabilities are communicated to designated internal and external stakeholders
  • NIST-CSF-RC.CO-04 Public updates on incident recovery are shared using approved methods and messaging
  • NIST-CSF-RS.CO-02 Internal and external stakeholders are notified of incidents

CIS Controls v8 · 3 controls

  • CIS-17.2 Establish and Maintain Contact Information for Reporting Security Incidents
  • CIS-17.3 Establish and Maintain an Enterprise Process for Reporting Incidents
  • CIS-17.6 Define Mechanisms for Communicating During Incident Response

ISO 27002:2022 · 3 controls

  • 5.24 Information security incident management planning and preparation
  • 5.5 Contact with authorities
  • 6.3 Information security awareness, education and training

ISO/IEC 23894:2023 · 3 controls

  • 23894-5.5 Communication and Consultation
  • ISO23894-6.1 Communication and Consultation
  • 6.2 Communication and consultation

PCI DSS 4.0 · 3 controls

  • 11.1.1 11.1.1 Requirement 11 policies and procedures managed
  • 6.1.1 6.1.1 Requirement 6 policies and procedures maintained and communicated
  • 8.3.8 8.3.8 Authentication policies communicated to users

SOC 2 · 3 controls

  • SOC2-CC2.2 CC2.2 Internal communication of objectives and control responsibilities (COSO principle 14)
  • SOC2-CC2.3 CC2.3 Communication with external parties about internal control (COSO principle 15)
  • SOC2-P8.1 P8.1 Inquiries, complaints, disputes and compliance monitoring
  • 4.4.3 Communication and Warning
  • SPC1-4.4.3 Communication and Warning

ISO 22320:2018 · 2 controls

  • ISO-22320-6.3 Communication protocols
  • ISO22320-7.2 Communication Systems and Interoperability

ISO/IEC 29147:2018 · 2 controls

  • 29147-7.5 Communication channels
  • 29147-9.3 Communication expectations and timelines

ISO/IEC 42001:2023 · 2 controls

  • 7.4 Communication
  • A.8.4 Communication of incidents

ISO/TS 22318:2021 · 2 controls

  • ISO22318-15 Communication strategy during disruption
  • ISO22318-7.2 Communication and Coordination

NIST SP 800-161 Rev 1 · 2 controls

NIST SP 800-183 · 2 controls

  • CPS230-P42 APRA Notification of Disruption Outside Tolerance within 24 Hours

Brazil AI Framework · 1 control

  • BRAI-A31 Communication of serious security incidents

C5 (Germany) · 1 control

  • C5-OPS-21 Involvement of Cloud Customers in the Event of Incidents

CMMC 2.0 · 1 control

  • FFIEC-15 Communication and escalation procedures

FedRAMP High · 1 control

  • CP-2 Contingency Plan

FedRAMP Moderate · 1 control

  • CP-2 Contingency Plan
  • ISAE3402.18 Communication with Service Organisation

ISO 10006:2003 · 1 control

  • 7.6 Communication-related processes

ISO 14001:2015 · 1 control

  • 7.4 Communication

ISO 19011:2018 · 1 control

  • 6.4.4 Communicating during audit

ISO 22000:2018 · 1 control

  • 7.4 Communication

ISO 22316 · 1 control

  • ISO22316-15 Communication strategy during disruption

ISO 26000:2010 · 1 control

  • ISO-26000-7.4 Communication on social responsibility

ISO 27005:2022 · 1 control

  • 10.3 Communication and consultation

ISO 27701:2019 · 1 control

  • 7.4 Privacy by design and privacy by default
  • ISO28001-4.8 Communication and consultation

ISO 31000:2018 · 1 control

  • 6.2 Communication and consultation

ISO 37001:2016 · 1 control

  • 7.4 7.4 Communication

ISO 37301:2021 · 1 control

  • 7.4 Communication
  • ISO39001-7.4 Communication and Coordination

ISO 45001:2018 · 1 control

  • 7.4 Communication

ISO 55001:2014 · 1 control

  • 7.4 Communication

ISO 9001:2015 · 1 control

  • 7.4 Communication

ISO/IEC 27004:2016 · 1 control

  • 27004-9.2 Communication and Reporting

ISO/IEC 27031:2011 · 1 control

  • 27031-10.3 Communication During Incidents
  • 27557-6.1 Communication and consultation

ISO/IEC 30111:2019 · 1 control

  • 30111-7.2 Communication management

ISO/TS 22317:2021 · 1 control

  • ISO22317-15 Communication strategy during disruption

NIST SP 1800-32 · 1 control

  • DER-RS-03 Communication with External Stakeholders
  • QRMIG-17 Communication and Stakeholder Reporting

OWASP ASVS · 1 control

PCI P2PE · 1 control

  • PCI-P2PE-15 Communication and escalation procedures

PCI PIN Security · 1 control

  • PCI-PIN-15 Communication and escalation procedures

PCI SSF · 1 control

  • PCI-SSF-15 Communication and escalation procedures

UK Bribery Act 2010 · 1 control

  • UKBRIBE-4 Communication, Training, Awareness

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Support, ISO 22301:2019

You are reading one control. How much of ISO 22301:2019 have you already done?

ISO 22301:2019 7.4 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of ISO 22301:2019 your existing evidence covers. Hold APRA CPS 230 Operational Risk Management and 28 of 57 ISO 22301:2019 controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 0 were rejected on the APRA CPS 230 Operational Risk Management pair alone.

Query this from an agent

The graph holds this control, the 80 it maps to, and the evidence behind each claim, over MCP and REST.