Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1
SEF - Security Incident Management, E-Discovery & Cloud Forensics

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 CCM-SEF-02: Service Management Policy and Procedures

Keep approved procedures that get security incidents handled within defined timeframes, and review them at least annually.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 22 controls across 18 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

C5 (Germany) · 3 controls

  • C5-SIM-01 Policy for security incident management
  • C5-SIM-02 Processing of security incidents
  • C5-SP-01 Documentation, communication and provision of policies and instructions

APRA CPS 234 · 2 controls

  • CPS234-30 Detection and Response Mechanisms
  • CPS234-P25 Response Plan Content and Escalation Mechanisms

DORA · 2 controls

  • DORA-Art.17 ICT-related incident management process
  • DORA-Art.23 Operational or security payment-related incidents
  • ANSSI-HYG-40 Define a Security Incident Management Procedure
  • SEC10-BP04 Develop and test security incident response playbooks
  • ASBv3-IR-6 Containment, eradication and recovery - automate the incident handling
  • SEF-02 Service Management Policy and Procedures

ISO 27001:2022 · 1 control

  • 5.24 Information security incident management planning and preparation 

ISO 27002:2022 · 1 control

  • 5.24 Information security incident management planning and preparation

NIS2 Directive · 1 control

  • NIST-CSF-ID.IM-04 Incident response plans and other cybersecurity plans that affect operations are established, communicated, maintained, and improved

NIST SP 800-172 · 1 control

  • 3.6.2e Establish and Maintain a Cyber Incident Response Team

PCI DSS 4.0 · 1 control

  • 12.10.3 12.10.3 Incident response personnel available 24/7

SOC 2 · 1 control

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in SEF - Security Incident Management, E-Discovery & Cloud Forensics

You are reading one control. How much of Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 have you already done?

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 CCM-SEF-02 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 your existing evidence covers. Hold NIST SP 800-53 Rev 5 and 140 of 197 Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 12 were rejected on the NIST SP 800-53 Rev 5 pair alone.

Query this from an agent

The graph holds this control, the 22 it maps to, and the evidence behind each claim, over MCP and REST.