PCI DSS 4.0 10.7.3: 10.7.3 Respond promptly to critical security control failures
When any critical security control system fails, the entity must respond promptly, including at least by: restoring the security functions; identifying and recording the duration of the failure (start and end date and time); identifying and recording the cause(s) and the remediation needed; identifying and dealing with any security problems that arose while the control was down; deciding whether further action is needed because of the failure; putting controls in place so the cause does not recur; and resuming monitoring of security controls. Applicability: applies to service providers only until 31 March 2025 (an existing v3.2.1 service provider requirement) and to all entities after that date. Future-dated for entities other than service providers: treated as a best practice up to 31 March 2025 and mandatory since then. Objective under the customized approach: failures are analysed, contained and resolved, controls are restored to limit impact, resulting security issues are dealt with and recurrence is prevented.
This control maps to 61 controls across 21 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
You are reading one control. How much of PCI DSS 4.0 have you already done?
PCI DSS 4.0 10.7.3 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of PCI DSS 4.0 your existing evidence covers. Hold ISO 27001:2022 and 139 of 280 PCI DSS 4.0 controls already carry evidence.
Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 415 were rejected on the ISO 27001:2022 pair alone.