EFQM Model 2025

International

vThe EFQM Model 2025

3 domains

33 controls

EFQM's 2025 model for sustainable organisational performance: seven criteria across Direction, Execution and Results, broken into criterion parts, with the RADAR logic used to assess approaches and results.

Verified

EFQM Model 2025 is a compliance framework from International with 3 domains and 33 controls. The largest domains are Execution – EFQM Model 2025 (14 controls), Results – EFQM Model 2025 (10 controls), Direction – EFQM Model 2025 (9 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

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Framework Domains (3)

Direction – EFQM Model 2025

9 controls

Controls in the Direction – EFQM Model 2025 domain of EFQM Model 2025: 9 controls
Code	Title	Description
efqm-model-2025::1.1	Defines purpose and vision	The organisation should state a purpose that explains why it exists, creates and sustains value for stakeholders and acc...
efqm-model-2025::1.2	Understands ecosystem, capabilities and challenges	The organisation should map the ecosystem it operates in, including megatrends, the arena of operation and the stakehold...
efqm-model-2025::1.3	Understands needs of key stakeholders	The organisation should decide which stakeholders in its ecosystem most affect the strategy and break them into groups a...
efqm-model-2025::1.4	Develops and adapts strategy	The organisation should build a strategy, priorities and plans that respond to its ecosystem analysis, its capabilities...
efqm-model-2025::1.5	Implements performance management and governance	The organisation should put a performance management system in place that turns its purpose, vision and strategy into de...
efqm-model-2025::2.1	Steers culture and nurtures core values	The organisation should define the culture needed to deliver its purpose, vision and strategy and keep testing how close...
efqm-model-2025::2.2	Creates conditions for realising change	The organisation should set the pace of change and show key stakeholders what it will deliver for them, explaining the r...
efqm-model-2025::2.3	Enables creativity and innovation	The organisation should set ambitious goals that invite creative, innovative and disruptive thinking in support of purpo...
efqm-model-2025::2.4	Unites stakeholders with purpose, vision and strategy	The organisation should unite and engage all relevant key stakeholders around its purpose, vision and strategy, forming...

Execution – EFQM Model 2025

14 controls

Controls in the Execution – EFQM Model 2025 domain of EFQM Model 2025: 14 controls
Code	Title	Description
efqm-model-2025::3.1	Customers: building sustainable relationships	The organisation should split current and prospective customers into segments using stated criteria and shape distinct e...
efqm-model-2025::3.2	People: attracting, engaging, developing and retaining	The organisation should set a people strategy that serves its overall strategy and prepares it for current and future ch...
efqm-model-2025::3.3	Business and governing stakeholders: sustaining support	The organisation should identify what its key business and governing stakeholders need and expect from engagement, coope...
efqm-model-2025::3.4	Society: contributing to development and wellbeing	The organisation should plan and promote activities that benefit society, using the UN Sustainable Development Goals as...
efqm-model-2025::3.5	Partners and suppliers: relationships that create value	The organisation should select and qualify key partners and suppliers against its purpose, vision and strategy, and segm...
efqm-model-2025::4.1	Defining value and how it is created	The organisation should know what benefits its offer brings to current and future customers and what marks it out from c...
efqm-model-2025::4.2	Communicating and selling the value	The organisation should turn its differentiators, the distinctive points it sells on, its benefits and its value proposi...
efqm-model-2025::4.3	Delivering the value as promised	The organisation should put effective and efficient ways of working in place so that it can keep meeting its purpose, st...
efqm-model-2025::4.4	Defining and implementing the overall experience	The organisation should base the whole experience of working with it on insight about current and future customers, and...
efqm-model-2025::5.1	Driving current business performance	The organisation should evaluate, analyse and rank the insight that its performance management system produces, and shou...
efqm-model-2025::5.2	Transforming the organisation for the future	The organisation should understand and lead the transformation and change needed to deliver its purpose, strategy and ob...
efqm-model-2025::5.3	Driving innovation and technology	The organisation should provide the culture, capabilities, resources and tools that let people be creative, innovate and...
efqm-model-2025::5.4	Leveraging data driven insight and knowledge	The organisation should identify the data it needs to support its transformation plans and to manage performance and the...
efqm-model-2025::5.5	Managing assets and resources responsibly	The organisation should use its financial resources, such as cash, capital and investments, in a balanced way that lasts...

Results – EFQM Model 2025

10 controls

Controls in the Results – EFQM Model 2025 domain of EFQM Model 2025: 10 controls
Code	Title	Description
efqm-model-2025::6.1	Customer perception results	The organisation should collect and analyse what customers think about the overall experience it gives, the culture and...
efqm-model-2025::6.2	People perception results	The organisation should gather the views of its people on the culture, their experience of working there including how c...
efqm-model-2025::6.3	Business and governing stakeholder perception results	The organisation should seek the views of owners, shareholders, investors, funders, government departments, regulators,...
efqm-model-2025::6.4	Society perception results	The organisation should establish how society at local, national and international level sees it: whether it meets socie...
efqm-model-2025::6.5	Partners and suppliers perception results	The organisation should find out how its key partners and suppliers rate their experience of working with it, including...
efqm-model-2025::7-A	Fulfilment of stakeholder expectations and contribution	The organisation should report results, strategic or operational, that show the value it delivers to stakeholders and re...
efqm-model-2025::7-B	Economics and financials results	The organisation should report the economic and financial results, strategic or operational, that show whether it is mee...
efqm-model-2025::7-C	Performance and transformation results	The organisation should report results, strategic or operational, that show how it is handling its key performance and t...
efqm-model-2025::7-D	Sustainability results and ambitions	The organisation should report results, strategic or operational, that show progress against its sustainability ambition...
efqm-model-2025::7-P	Predictive measures for the future	The organisation should define predictive measures, meaning leading indicators, drawn from inside and outside the organi...

What is EFQM Model 2025 and who does it apply to?

EFQM Model 2025 is a compliance framework from International with 3 domains and 33 controls. EFQM's 2025 model for sustainable organisational performance: seven criteria across Direction, Execution and Results, broken into criterion parts, with the RADAR logic used to assess approaches and results. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does EFQM Model 2025 actually require?

EFQM Model 2025 has 33 controls organised across 3 domains. The largest domains are Execution – EFQM Model 2025 (14 controls), Results – EFQM Model 2025 (10 controls), Direction – EFQM Model 2025 (9 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of EFQM Model 2025 do I already cover?

EFQM Model 2025 does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement EFQM Model 2025?

Start your EFQM Model 2025 compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about EFQM Model 2025 requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 33 controls and track your progress.

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