EFQM Model 2025
Direction – EFQM Model 2025

EFQM Model 2025 1.5: Implements performance management and governance

What does 1.5 require?

The organisation should put a performance management system in place that turns its purpose, vision and strategy into delivery. That system should be built into everyday ways of working at all relevant levels so that accountability, transparency and prompt decisions follow, with performance reviews held regularly. A governance structure should let key stakeholders contribute to execution and decisions, accountabilities should be clear for oversight, compliance and direction, and legal, regulatory, government and sustainability requirements should be understood, met and where appropriate exceeded.

Maintained by Gerard Blokdyk

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