The organisation should gather the views of its people on the culture, their experience of working there including how change is handled, progress on gender balance, parity, diversity and inclusion, and how it is adapting as ways of working change, for example through artificial intelligence, robotics and augmented or virtual reality. It should also cover the support, empowerment, recognition and development people receive, the working environment with pay and benefits, wellbeing and work-life balance, how personal performance is managed, its reputation, internal communication, and talent attraction and engagement. It should capture how confident people are in the future direction and how they see their own contribution to delivering the strategy.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.