The organisation should unite and engage all relevant key stakeholders around its purpose, vision and strategy, forming relationships built on openness, trust, confidence and commitment. It should communicate compellingly, make progress visible, and ensure the meaning and impact are understood across the organisation and by external stakeholders, whose contribution is made clear to them. Honest feedback should be invited and acted on, and shared successes celebrated with stakeholders to reinforce the behaviours wanted.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.