EFQM Model 2025
Execution – EFQM Model 2025

EFQM Model 2025 3.2: People: attracting, engaging, developing and retaining

What does 3.2 require?

The organisation should set a people strategy that serves its overall strategy and prepares it for current and future challenges. It should build an employer brand that attracts and recruits the right people, and design ways of working and work environments that match what the current and future workforce expects while still delivering the strategy. It should foster diversity, inclusion, equity and a sense of belonging, help people understand why change is needed and grow their knowledge and capabilities, and guide, reward, recognise and look after them.

Maintained by Gerard Blokdyk

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