SOC 2vsITIL 4
See exactly how SOC 2 controls map to ITIL 4. Pre-computed mappings, identified gaps, and coverage analysis.
According to the TheArtOfService Compliance Knowledge Graph:
SOC 2 maps to ITIL 4 with 13% coverage across 7 directly mapped controls. Analysis of 54 SOC 2 controls identifies 47 compliance gaps — primarily concentrated in CC - Common Criteria (Security).
Source: TheArtOfService Knowledge Graph | 54 controls analysed | 724 frameworks | 440K+ cross-framework mappings
Control Mappings
Showing 7 of 7 mapped controls across 2 domains. Sign up to explore all 440K+ mappings across 724 frameworks.
A - Availability(3 mappings)
CC - Common Criteria (Security)(4 mappings)
Related Comparisons
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What are the key differences between SOC 2 and ITIL 4?
SOC 2 has 54 controls across its framework, while ITIL 4 covers 53 controls. Direct mapping analysis identifies 7 overlapping controls (13% coverage). The frameworks diverge most significantly in CC - Common Criteria (Security), where 27 SOC 2 controls have no direct ITIL 4 equivalent.
How many controls map between SOC 2 and ITIL 4?
Of 54 total SOC 2 controls, 7 map directly to ITIL 4 controls — representing 13% coverage. The remaining 47 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.
What are the compliance gaps when mapping SOC 2 to ITIL 4?
47 SOC 2 controls have no direct equivalent in ITIL 4. The highest concentration of gaps is in CC - Common Criteria (Security) with 27 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.
Which control domains have the most gaps between SOC 2 and ITIL 4?
The domain with the highest gap count is CC - Common Criteria (Security) (27 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.
Related Resources
This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.