EN 301 549 — ICT Accessibility Requirements
EN 301 549 is the European standard for ICT accessibility requirements, harmonized under the European Accessibility Act and the Web Accessibility Directive. Version 3.2.1 (2021) incorporates WCAG 2.1 Level AA requirements and extends them to non-web ICT including software, hardware, and electronic documents. It is the mandatory standard for public sector ICT procurement in the EU and referenced in US Section 508 compliance.
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Framework Domains (9)
Clause 10: Non-Web Documents
| Code | Title |
|---|---|
| EN301549-10.1 | Non-Web Document Perceivable |
| EN301549-10.2 | Non-Web Document Operable |
| EN301549-10.3 | Non-Web Document Understandable |
Clause 11: Software
| Code | Title |
|---|---|
| EN301549-11.1 | Software Perceivable |
| EN301549-11.2 | Software Operable |
| EN301549-11.3 | Platform Accessibility Services |
| EN301549-11.5 | Interoperability with Assistive Technology |
Clause 5: Generic Requirements
| Code | Title |
|---|---|
| EN301549-5.1 | Closed Functionality |
| EN301549-5.2 | Activation of Accessibility Features |
| EN301549-5.3 | Biometrics |
| EN301549-5.4 | Preservation of Accessibility Information |
Clause 6: ICT with Two-Way Voice Communication
| Code | Title |
|---|---|
| EN301549-6.1 | Audio Bandwidth for Speech |
| EN301549-6.2 | Real-Time Text (RTT) |
| EN301549-6.3 | Caller ID |
| EN301549-6.4 | Alternatives to Voice-Based Services |
Clause 7: ICT with Video Capabilities
| Code | Title |
|---|---|
| EN301549-7.1 | Caption Processing Technology |
| EN301549-7.2 | Audio Description Technology |
| EN301549-7.3 | User Controls for Captions and Audio Description |
Clause 8: Hardware
| Code | Title |
|---|---|
| EN301549-8.1 | Hardware with Speech Output |
| EN301549-8.2 | Physical Access to ICT |
| EN301549-8.3 | Stationary ICT |
| EN301549-8.4 | Mechanically Operable Parts |
Clause 9: Web Content
| Code | Title |
|---|---|
| EN301549-9.1 | Perceivable (WCAG 2.1 Level A and AA) |
| EN301549-9.2 | Operable (WCAG 2.1 Level A and AA) |
| EN301549-9.3 | Understandable (WCAG 2.1 Level A and AA) |
| EN301549-9.4 | Robust (WCAG 2.1 Level A and AA) |
Clauses 12-13: Documentation, Support and Emergency Services
| Code | Title |
|---|---|
| EN301549-12.1 | Product Documentation |
| EN301549-12.2 | Support Services |
| EN301549-13.1 | Relay Services |
| EN301549-13.2 | Emergency Service Access |
Web and Software Accessibility
Accessibility requirements for web content and software
Maps to 376 other frameworks
Frequently Asked Questions
What is EN 301 549 — ICT Accessibility Requirements?
EN 301 549 — ICT Accessibility Requirements is a compliance framework from European Union with 9 domains and 30 controls. EN 301 549 is the European standard for ICT accessibility requirements, harmonized under the European Accessibility Act and the Web Accessibility Directive. Version 3.2.1 (2021) incorporates WCAG 2.1 Level AA requirements and extends them to non-web ICT including software, hardware, and electronic documents. It is the mandatory standard for public sector ICT procurement in the EU and referenced in US Section 508 compliance. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
How many controls does EN 301 549 — ICT Accessibility Requirements have?
EN 301 549 — ICT Accessibility Requirements has 30 controls organised across 9 domains. The largest domains are Clause 11: Software (4 controls), Clause 5: Generic Requirements (4 controls), Clause 6: ICT with Two-Way Voice Communication (4 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
What frameworks does EN 301 549 — ICT Accessibility Requirements map to?
EN 301 549 — ICT Accessibility Requirements maps to 376 other compliance frameworks. The top mapping partners are NIST Privacy Framework 1.0 (10% coverage), NRF Cybersecurity and Data Privacy Framework (National Retail Federation) (10% coverage), DAMA-DMBOK2 — Data Management Body of Knowledge (2nd Edition) (7% coverage). Use our comparison tool to explore control-level mappings between frameworks.
How do I get started with EN 301 549 — ICT Accessibility Requirements compliance?
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