Apply NIST SP 800-146 Section 9.1 (Performance Considerations) + Section 9.2 (Reliability and Availability Considerations) + Section 9.3 (Service Level Recommendations) + interoperability and portability recommendations. Service Level Agreements with cloud providers must specify (a) availability target with credit regime, (b) performance metrics relevant to workload (latency, throughput, IOPS), (c) reliability and disaster recovery (RTO / RPO + provider DR posture + consumer-side DR responsibility), (d) interoperability standards supported (open APIs, standard formats, standard authentication), (e) portability commitments (data export format, application export packaging, exit assistance period). Continuous measurement against SLA must feed the cloud governance dashboard and trigger formal escalation when targets are breached.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.