ISO 31000:2018
Process – ISO 31000:2018

ISO 31000:2018 6.2: Communication and consultation

Guidance: communication and consultation help stakeholders understand risk, what decisions rest on and why particular actions are needed. Communication builds awareness and understanding; consultation obtains feedback and information to support decisions; coordinating the two should produce information exchanged that is factual, timely, relevant, accurate and understandable while respecting confidentiality, integrity and individuals' privacy rights. Communicating with and consulting the appropriate external and internal stakeholders should happen within and throughout every step of the process, and aim to combine the relevant kinds of expertise at each step, ensure different views are considered when risk criteria are defined and risks evaluated, give enough information to support oversight of risk and the decisions taken, and build a sense of inclusion and ownership in those whom the risk affects.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 38 controls across 31 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO/IEC 23894:2023 · 3 controls

  • 23894-5.5 Communication and Consultation
  • ISO23894-6.1 Communication and Consultation
  • 6.2 Communication and consultation
  • ISO-37002-7.4 Communication
  • ISO37002-7.4 Communication
  • ISO-41001-7.4 Communication
  • ISO41001-7.4 Communication
  • ISO-50001-7.4 Communication
  • 7.4 Communication

ISO/IEC 27003:2017 · 2 controls

AICPA SOC 3 · 1 control

  • SOC3-COMMS Communication
  • BS65000-7.4 Communication

DORA · 1 control

ISO 13485:2016 · 1 control

ISO 14001:2015 · 1 control

  • 7.4 Communication

ISO 14004:2016 · 1 control

  • 7.4 Communication

ISO 19011:2018 · 1 control

  • 7.5 Conducting auditor evaluation

ISO 22000:2018 · 1 control

  • 7.4 Communication

ISO 22301:2019 · 1 control

  • 7.4 Communication

ISO 27005:2022 · 1 control

  • 10.3 Communication and consultation

ISO 27701:2019 · 1 control

  • ISO28001-4.8 Communication and consultation

ISO 30401 · 1 control

  • ISO30401-7.4 Communication

ISO 37001:2016 · 1 control

  • 7.4 7.4 Communication

ISO 37301:2021 · 1 control

  • 7.4 Communication
  • ISO-39001-7.4 Communication

ISO 45001:2018 · 1 control

  • 7.4 Communication

ISO 55001:2014 · 1 control

  • 7.4 Communication

ISO 56002 · 1 control

  • ISO-56002-7.4 Communication

ISO 9001:2015 · 1 control

  • 7.4 Communication
  • 27557-6.1 Communication and consultation

ISO/IEC 42001:2023 · 1 control

  • 7.4 Communication
  • 0038 0038 Consider impacts of risk decisions on other entities and share risk information

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Process – ISO 31000:2018

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