Cross-Framework Mapping

ISO/IEC 27003:2017vsISO 20000-1

See exactly how ISO/IEC 27003:2017 controls map to ISO 20000-1. Pre-computed mappings, identified gaps, and coverage analysis.

14
Controls Mapped
67
Gaps Found
10%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO/IEC 27003:2017 maps to ISO 20000-1 with 10% coverage across 8 directly mapped controls. Analysis of 81 ISO/IEC 27003:2017 controls identifies 73 compliance gaps — primarily concentrated in Operation (Clause 8).

Source: TheArtOfService Knowledge Graph | 81 controls analysed | 704 frameworks | 354K+ cross-framework mappings

Control Mappings

Showing 14 of 14 mapped controls across 4 domains. Sign up to explore all 354K+ mappings across 704 frameworks.

Leadership (Clause 5)(3 mappings)

5.3Determining and Evaluating Audit Programme Risks3 targets
4.1Password Policy
4.2Multi-Factor Authentication
8.5.2Service Design and Transition

Operation (Clause 8)(6 mappings)

8.5Control effectiveness review3 targets
4.1Password Policy
4.2Multi-Factor Authentication
8.5.2Service Design and Transition
8.5.2Service Design and Transition2 targets
4.1Password Policy
4.2Multi-Factor Authentication
AS9100D-8.1Operational Planning and Control
ISO20000-10Configuration management

Improvement (Clause 10)(3 mappings)

AS9100D-10.2Nonconformity and Corrective Action
10.2Risk reporting
ISO27003-10.1Continual Improvement
10.2Risk reporting
ISO27003-10.2Nonconformity and Corrective Action
10.2Risk reporting

Context of the Organization (Clause 4)(2 mappings)

ISO27003-4.3Determining the Scope of the ISMS2 targets
6.3Information security awareness, education and training
9.2Internal Audit

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What are the key differences between ISO/IEC 27003:2017 and ISO 20000-1?

ISO/IEC 27003:2017 has 81 controls across its framework, while ISO 20000-1 covers 52 controls. Direct mapping analysis identifies 8 overlapping controls (10% coverage). The frameworks diverge most significantly in Operation (Clause 8), where 11 ISO/IEC 27003:2017 controls have no direct ISO 20000-1 equivalent.

How many controls map between ISO/IEC 27003:2017 and ISO 20000-1?

Of 81 total ISO/IEC 27003:2017 controls, 8 map directly to ISO 20000-1 controls — representing 10% coverage. The remaining 73 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO/IEC 27003:2017 to ISO 20000-1?

73 ISO/IEC 27003:2017 controls have no direct equivalent in ISO 20000-1. The highest concentration of gaps is in Operation (Clause 8) with 11 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO/IEC 27003:2017 and ISO 20000-1?

The domain with the highest gap count is Operation (Clause 8) (11 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.