ISO/IEC 27003:2017vsISO 20000-1
See exactly how ISO/IEC 27003:2017 controls map to ISO 20000-1. Pre-computed mappings, identified gaps, and coverage analysis.
According to the TheArtOfService Compliance Knowledge Graph:
ISO/IEC 27003:2017 maps to ISO 20000-1 with 10% coverage across 8 directly mapped controls. Analysis of 81 ISO/IEC 27003:2017 controls identifies 73 compliance gaps — primarily concentrated in Operation (Clause 8).
Source: TheArtOfService Knowledge Graph | 81 controls analysed | 704 frameworks | 354K+ cross-framework mappings
Control Mappings
Showing 14 of 14 mapped controls across 4 domains. Sign up to explore all 354K+ mappings across 704 frameworks.
Leadership (Clause 5)(3 mappings)
Operation (Clause 8)(6 mappings)
Improvement (Clause 10)(3 mappings)
Context of the Organization (Clause 4)(2 mappings)
Related Comparisons
Other ISO/IEC 27003:2017 comparisons
Other ISO 20000-1 comparisons
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What are the key differences between ISO/IEC 27003:2017 and ISO 20000-1?
ISO/IEC 27003:2017 has 81 controls across its framework, while ISO 20000-1 covers 52 controls. Direct mapping analysis identifies 8 overlapping controls (10% coverage). The frameworks diverge most significantly in Operation (Clause 8), where 11 ISO/IEC 27003:2017 controls have no direct ISO 20000-1 equivalent.
How many controls map between ISO/IEC 27003:2017 and ISO 20000-1?
Of 81 total ISO/IEC 27003:2017 controls, 8 map directly to ISO 20000-1 controls — representing 10% coverage. The remaining 73 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.
What are the compliance gaps when mapping ISO/IEC 27003:2017 to ISO 20000-1?
73 ISO/IEC 27003:2017 controls have no direct equivalent in ISO 20000-1. The highest concentration of gaps is in Operation (Clause 8) with 11 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.
Which control domains have the most gaps between ISO/IEC 27003:2017 and ISO 20000-1?
The domain with the highest gap count is Operation (Clause 8) (11 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.
Related Resources
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