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UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards)
England (United Kingdom)
vSI 2014/2936 as amended, legislation.gov.uk revised text with changes to 7 September 2026 (including regulation 9A inserted by SI 2024/338 and the amendments to regulations 12 and 19 by SI 2022/206 and SI 2025/..., as carried in the revised text), fetched 2026-10-13
3 domains
18 controls
England's fundamental standards for CQC-registered health and adult social care providers: the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, covering fitness of providers, directors and managers, person-centred care, visiting, dignity, consent, safe care and treatment, safeguarding, nutrition, premises and equipment, complaints, good governance, staffing, safe recruitment, the duty of candour and display of ratings.
Verified
UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) is a compliance framework from England (United Kingdom) with 3 domains and 18 controls. The largest domains are Part 3 Section 2: fundamental standards of care (regulations 8 to 15) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) (8 controls), Part 3 Section 2: fundamental standards of governance, staffing, candour and display (regulations 16 to 20A) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) (6 controls), Part 3 Section 1: fitness of providers, directors, nominated individuals and registered managers (regulations 4 to 7, Schedules 3 and 4) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) (4 controls). Every control below carries what it requires and what an assessor expects to see.
Maintained by Gerard Blokdyk
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Framework Domains (3)
Part 3 Section 1: fitness of providers, directors, nominated individuals and registered managers (regulations 4 to 7, Schedules 3 and 4) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards)
4 controls
| Code | Title |
|---|---|
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::4 | An individual or partnership may carry on a regulated activity only if fit: good character, health, Schedule 3 information and the necessary qualifications, competence, skills and experience |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::5 | Fit and proper persons: appoint directors and equivalent post-holders only if of good character, qualified, healthy for the role, free of serious misconduct or mismanagement, and not unfit under Schedule 4, and act when a director ceases to meet the test |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::6 | A corporate provider must notify the Commission of a nominated individual who is a director, manager or secretary responsible for supervising management of the activity, and take all reasonable steps to ensure they are of good character, competent, healthy for the role and able to supply the Schedule 3 information |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::7 | A registered manager must be fit: of good character, with the necessary qualifications, competence, skills and experience to manage the activity, healthy for the role, and able to supply the Schedule 3 information |
Part 3 Section 2: fundamental standards of care (regulations 8 to 15) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards)
8 controls
| Code | Title |
|---|---|
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::10 | Treat service users with dignity and respect, ensuring privacy, supporting autonomy, independence and community involvement, and having regard to protected characteristics |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::11 | Provide care and treatment only with the consent of the relevant person, acting under the Mental Capacity Act where a service user aged 16 or over lacks capacity, and under the Mental Health Act where it applies |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::12 | Provide safe care and treatment: assess and mitigate risks, ensure competent staff, safe premises and equipment in sufficient quantity, proper medicines management, infection prevention and control, and timely care planning when care is shared or transferred |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::13 | Safeguard service users from abuse and improper treatment: effective systems to prevent and to investigate abuse, no discrimination, unnecessary restraint, degrading treatment or disregard of needs, and no deprivation of liberty without lawful authority |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::14 | Meet nutritional and hydration needs where accommodation, an overnight stay or the arrangements for care include them: suitable and nutritious food and drink, prescribed parenteral nutrition and supplements, preferences and religious or cultural requirements, and support to eat and drink |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::15 | Keep all premises and equipment clean, secure, suitable, properly used, properly maintained and appropriately located, and maintain appropriate standards of hygiene |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::8-9 | Provide person-centred care that is appropriate, meets needs and reflects preferences, through collaborative assessment, care design, information, involvement in decisions and reasonable adjustments, respecting capacity law |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::9A | In care homes, hospitals and hospices, facilitate visits for overnight and accommodated service users, do not discourage care home residents from going out, and enable outpatients to be accompanied, unless there are exceptional circumstances |
Part 3 Section 2: fundamental standards of governance, staffing, candour and display (regulations 16 to 20A) – UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards)
6 controls
| Code | Title |
|---|---|
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::16 | Operate an accessible complaints system, investigate every complaint and take necessary and proportionate action, and give the Commission a summary of complaints and responses within 28 days of a request |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::17 | Good governance: systems to assess, monitor and improve quality and safety, manage risks, keep accurate, complete and contemporaneous records for each service user, staff and management, seek and act on feedback, and report to the Commission within 28 days of a request |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::18 | Deploy sufficient numbers of suitably qualified, competent, skilled and experienced staff, and give them the support, training, professional development, supervision and appraisal they need, with access to further qualifications and to evidence for their professional regulator |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::19 | Employ only persons of good character with the necessary qualifications, competence, skills, experience and health for their work, through effective recruitment procedures that obtain the Schedule 3 information, keep professional registration where required, and act where a person ceases to meet the criteria |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::20 | Duty of candour: act openly and transparently, and after a notifiable safety incident notify the relevant person in person as soon as reasonably practicable with a true account, the further enquiries planned and an apology, support them, follow up in writing with the results, and keep records |
| uk-health-and-social-care-act-2008-regulated-activities-regulations-2014-cqc-fundamental-standards::20A | Display the most recent CQC rating: on every website (with the Commission's address and the link to the assessment) and on legible, conspicuous signs at each premises and the principal place of business, each showing the date the rating was given |
If I already comply with another framework, how much of UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) do I already cover?
UK Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (CQC Fundamental Standards) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.
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