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ISO 20000-1

International
v2018
16 domains
51 controls

IT service management system requirements

Unverified

Framework summaries on this platform are AI-assisted interpretations for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (16)

Context

4 controls
Controls in the Context domain of ISO 20000-14 controls
CodeTitle
4.1Password Policy
4.2Multi-Factor Authentication
4.3Determining Scope of SMS
4.4Service Management System

ISO 20000-1: Continual Improvement

4 controls

Ongoing improvement of IT services (ISO 20000-1)

Controls in the ISO 20000-1: Continual Improvement domain of ISO 20000-14 controls
CodeTitle
ISO20000-16Service measurement and reporting
ISO20000-17Continual improvement process
ISO20000-18Benchmarking and maturity assessment
ISO20000-19Stakeholder feedback management

ISO 20000-1: Service Operation

5 controls

Day-to-day IT service operations (ISO 20000-1)

Controls in the ISO 20000-1: Service Operation domain of ISO 20000-15 controls
CodeTitle
ISO20000-11Incident management
ISO20000-12Problem management
ISO20000-13Event management and monitoring
ISO20000-14Request fulfillment
ISO20000-15Access management for services

ISO 20000-1: Service Strategy & Design

5 controls

IT service strategy and design (ISO 20000-1)

Controls in the ISO 20000-1: Service Strategy & Design domain of ISO 20000-15 controls
CodeTitle
ISO20000-01Service portfolio management
ISO20000-02Service level management
ISO20000-03Capacity and availability management
ISO20000-04IT service continuity management
ISO20000-05Information security for services

ISO 20000-1: Service Transition

5 controls

Managing changes to IT services (ISO 20000-1)

Controls in the ISO 20000-1: Service Transition domain of ISO 20000-15 controls
CodeTitle
ISO20000-06Change management processes
ISO20000-07Release and deployment management
ISO20000-08Service validation and testing
ISO20000-09Knowledge management
ISO20000-10Configuration management

Improvement

2 controls
Controls in the Improvement domain of ISO 20000-12 controls
CodeTitle
10.1Risk monitoring and review
10.2Risk reporting

Leadership

2 controls
Controls in the Leadership domain of ISO 20000-12 controls
CodeTitle
5.1Logical Access Control
5.2Token Management

Operation - Design Build Transition

3 controls
Controls in the Operation - Design Build Transition domain of ISO 20000-13 controls
CodeTitle
8.5.1Change Management
8.5.2Service Design and Transition
8.5.3Release and Deployment Management

Operation - Relationship and Agreement

2 controls
Controls in the Operation - Relationship and Agreement domain of ISO 20000-12 controls
CodeTitle
8.3.1Service Level Management
8.3.2Supplier Management

Operation - Resolution

3 controls
Controls in the Operation - Resolution domain of ISO 20000-13 controls
CodeTitle
8.6.1Incident Management
8.6.2Service Request Management
8.6.3Problem Management

Operation - Service Assurance

3 controls
Controls in the Operation - Service Assurance domain of ISO 20000-13 controls
CodeTitle
8.7.1Service Availability Management
8.7.2Service Continuity Management
8.7.3Information Security Management

Operation - Service Portfolio

3 controls
Controls in the Operation - Service Portfolio domain of ISO 20000-13 controls
CodeTitle
8.2.1Service Portfolio
8.2.2Asset Management
8.2.3Configuration Management

Operation - Supply

3 controls
Controls in the Operation - Supply domain of ISO 20000-13 controls
CodeTitle
8.4.1Budgeting and Accounting
8.4.2Demand Management
8.4.3Capacity Management

Performance Evaluation

3 controls
Controls in the Performance Evaluation domain of ISO 20000-13 controls
CodeTitle
9.1Risk communication and consultation
9.2Internal Audit
9.3Management Review

Planning

3 controls
Controls in the Planning domain of ISO 20000-13 controls
CodeTitle
6.1Malware Protection
6.2Approach selection
6.3Information security awareness, education and training

Support

1 controls
Controls in the Support domain of ISO 20000-11 controls
CodeTitle
7.5Threat assessment

Your Compliance Coverage

If you comply with ISO 20000-1, you already cover:

+ 296 more: NIST SP 800-82 Revision 3: Guide to Industrial Control Systems (ICS) Security (16%), ISO 15189:2022 - Medical Laboratories Requirements for Quality and Competence (14%)

See all 299 mapped frameworks ↓

Maps to 299 other frameworks

51 total controls
NIST SP 800-171A Rev 3 - Assessing CUI Security Requirements
10 source controls mapped|14 target controls covered
20%
IEC 62304:2015 Medical Device Software Lifecycle Processes
8 source controls mapped|8 target controls covered
16%
ISO 19011
8 source controls mapped|6 target controls covered
16%
16%
14%
AS9100D - Aerospace Quality Management System
7 source controls mapped|8 target controls covered
14%
ISO/IEC 27003:2017
7 source controls mapped|8 target controls covered
14%
MTCS (Singapore)
7 source controls mapped|4 target controls covered
14%
APRA CPS 234
7 source controls mapped|11 target controls covered
14%
BRCGS Global Standard for Food Safety Issue 9
6 source controls mapped|11 target controls covered
12%
PIC/S Guide to Good Manufacturing Practice for Medicinal Products
6 source controls mapped|6 target controls covered
12%
ICH E6(R3) - Good Clinical Practice
6 source controls mapped|3 target controls covered
12%
FDA Quality Management System Regulation (QMSR)
6 source controls mapped|5 target controls covered
12%
PSD2 SCA
6 source controls mapped|4 target controls covered
12%
OSFI B-13
6 source controls mapped|5 target controls covered
12%
Open Banking Security
6 source controls mapped|5 target controls covered
12%
NIST SP 800-146
6 source controls mapped|3 target controls covered
12%
NIST SP 800-145
6 source controls mapped|2 target controls covered
12%
NIST SP 800-144
6 source controls mapped|4 target controls covered
12%
Monetary Authority of Singapore Technology Risk Management Guidelines
6 source controls mapped|4 target controls covered
12%
FTC GLBA Safeguards Rule (16 CFR Part 314)
6 source controls mapped|3 target controls covered
12%
ISO 13485
6 source controls mapped|10 target controls covered
12%
ISO 31000:2018
6 source controls mapped|2 target controls covered
12%
AWS Well-Architected Security Pillar
6 source controls mapped|6 target controls covered
12%
ISO/IEC 25012:2008 - Data Quality Model
6 source controls mapped|4 target controls covered
12%
PCI SSF
6 source controls mapped|9 target controls covered
12%
ISO 27017
6 source controls mapped|6 target controls covered
12%
SOC 2
6 source controls mapped|8 target controls covered
12%
PCI P2PE
6 source controls mapped|9 target controls covered
12%
Annex 11 to EU GMP - Computerised Systems
6 source controls mapped|5 target controls covered
12%
PCI PIN Security
6 source controls mapped|9 target controls covered
12%
Azure Security Benchmark
6 source controls mapped|6 target controls covered
12%
NIST SP 800-190
6 source controls mapped|6 target controls covered
12%
FFIEC IT Examination Handbook
6 source controls mapped|9 target controls covered
12%
ISO 27018
6 source controls mapped|6 target controls covered
12%
ISO 27001:2022
6 source controls mapped|10 target controls covered
12%
DAMA-DMBOK2 - Data Management Body of Knowledge (2nd Edition)
5 source controls mapped|5 target controls covered
10%
O-RAN WG11 Security Specification
5 source controls mapped|3 target controls covered
10%
Nigeria Data Protection Act 2023 (NDPA)
5 source controls mapped|5 target controls covered
10%
Nebraska Data Privacy Act
5 source controls mapped|5 target controls covered
10%
10%
ISO/IEC 27400:2022
5 source controls mapped|6 target controls covered
10%
21 CFR Part 58 - Good Laboratory Practice (GLP)
5 source controls mapped|3 target controls covered
10%
ISO 9001:2015
5 source controls mapped|6 target controls covered
10%
IEC 62351 - Power Systems Communication Security
5 source controls mapped|5 target controls covered
10%
ASIS SPC.1-2009 - Organizational Resilience Standard
5 source controls mapped|6 target controls covered
10%
SSAE 18 - Attestation Standards (SOC Reporting)
5 source controls mapped|6 target controls covered
10%
ISO/IEC 27006:2024
5 source controls mapped|6 target controls covered
10%
NIST Cybersecurity Framework 2.0
5 source controls mapped|9 target controls covered
10%
21 CFR Part 211 - Current Good Manufacturing Practice
5 source controls mapped|4 target controls covered
10%
NIST Privacy Framework
5 source controls mapped|4 target controls covered
10%
NIST SP 800-53 Rev 5
5 source controls mapped|13 target controls covered
10%
BSI IT-Grundschutz
5 source controls mapped|10 target controls covered
10%
AS9100D:2016 - Quality Management Systems for Aviation, Space, and Defence
5 source controls mapped|8 target controls covered
10%
ITIL 4
5 source controls mapped|5 target controls covered
10%
ICH Q10 - Pharmaceutical Quality System
4 source controls mapped|2 target controls covered
8%
ICAO Annex 17 - Aviation Security (AVSEC)
4 source controls mapped|3 target controls covered
8%
GLOBALG.A.P. Integrated Farm Assurance (IFA) Standard v6
4 source controls mapped|2 target controls covered
8%
AICPA Privacy Management Framework (PMF)
4 source controls mapped|3 target controls covered
8%
ISO 27005
4 source controls mapped|3 target controls covered
8%
UK Gambling Commission - Cyber Resilience Requirements
4 source controls mapped|2 target controls covered
8%
SLSA
4 source controls mapped|2 target controls covered
8%
SIG (Shared Assessments)
4 source controls mapped|3 target controls covered
8%
PTES
4 source controls mapped|3 target controls covered
8%
OWASP SAMM
4 source controls mapped|2 target controls covered
8%
OWASP MASVS
4 source controls mapped|4 target controls covered
8%
OpenSSF Scorecard
4 source controls mapped|3 target controls covered
8%
NIST SP 800-92
4 source controls mapped|2 target controls covered
8%
NIST SP 800-88
4 source controls mapped|2 target controls covered
8%
NIST SP 800-63-4
4 source controls mapped|3 target controls covered
8%
NIST SP 800-61
4 source controls mapped|3 target controls covered
8%
NIST SP 800-137
4 source controls mapped|3 target controls covered
8%
NIST SP 800-123
4 source controls mapped|3 target controls covered
8%
MITRE ATT&CK
4 source controls mapped|4 target controls covered
8%
South Korea PIPA
4 source controls mapped|4 target controls covered
8%
ISO/IEC 27011:2024
4 source controls mapped|6 target controls covered
8%
ISO 13485:2016
4 source controls mapped|4 target controls covered
8%
ISO 27043
4 source controls mapped|7 target controls covered
8%
ISO 28001:2007 Supply Chain Security Management
4 source controls mapped|3 target controls covered
8%
NIST AI Risk Management Framework (AI RMF 1.0)
4 source controls mapped|5 target controls covered
8%
ISO/SAE 21434
4 source controls mapped|7 target controls covered
8%
CISA Cross-Sector Cybersecurity Performance Goals (CPG) 2.0
4 source controls mapped|4 target controls covered
8%
ISO 26262:2018 - Functional Safety for Road Vehicles
4 source controls mapped|3 target controls covered
8%
Oman National Cybersecurity Framework
4 source controls mapped|4 target controls covered
8%
ASD Strategies to Mitigate Cyber Security Incidents
4 source controls mapped|7 target controls covered
8%
ISO 45001:2018
4 source controls mapped|5 target controls covered
8%
NIS2 Directive
4 source controls mapped|3 target controls covered
8%
API 1164
4 source controls mapped|9 target controls covered
8%
FFIEC Cybersecurity Assessment Tool (CAT)
4 source controls mapped|5 target controls covered
8%
IEC 62443
4 source controls mapped|9 target controls covered
8%
ISO 27019
4 source controls mapped|9 target controls covered
8%
NIST SP 1800-32
4 source controls mapped|9 target controls covered
8%
TISAX - Trusted Information Security Assessment Exchange
3 source controls mapped|2 target controls covered
6%
SWIFT CSCF
3 source controls mapped|2 target controls covered
6%
ITAR - International Traffic in Arms Regulations
3 source controls mapped|2 target controls covered
6%
IMO Maritime Cybersecurity Guidelines (MSC-FAL.1/Circ.3/Rev.2)
3 source controls mapped|2 target controls covered
6%
IATF 16949:2016 - Quality Management System for Automotive Production
3 source controls mapped|3 target controls covered
6%
ISO 14064 - Greenhouse Gas Accounting and Verification (Parts 1-3)
3 source controls mapped|2 target controls covered
6%
Aged Care Quality Standards (Australia)
3 source controls mapped|3 target controls covered
6%
ISO 56002
3 source controls mapped|7 target controls covered
6%
ISO 41001:2018 - Facility Management Systems
3 source controls mapped|6 target controls covered
6%
ISO 39001:2012 - Road Traffic Safety Management
3 source controls mapped|6 target controls covered
6%
ISO 37002:2021 - Whistleblowing Management Systems
3 source controls mapped|6 target controls covered
6%
ISO 50001:2018 - Energy Management Systems
3 source controls mapped|6 target controls covered
6%
ISO 22313:2020 - Guidance on Business Continuity Management Systems
3 source controls mapped|6 target controls covered
6%
ISO 20400:2017 - Sustainable Procurement
3 source controls mapped|3 target controls covered
6%
ISO/IEC 27014:2020
3 source controls mapped|4 target controls covered
6%
ISO/IEC 27557:2022 - Organisational Privacy Risk Management
3 source controls mapped|5 target controls covered
6%
UK GDPR (UK General Data Protection Regulation)
3 source controls mapped|2 target controls covered
6%
Trinidad and Tobago Data Protection Act 2011
3 source controls mapped|3 target controls covered
6%
Tanzania Personal Data Protection Act (Draft)
3 source controls mapped|2 target controls covered
6%
OWASP Top 10:2025
3 source controls mapped|3 target controls covered
6%
OWASP ASVS
3 source controls mapped|3 target controls covered
6%
NIST Post-Quantum Cryptography Standards (FIPS 203, 204, 205)
3 source controls mapped|4 target controls covered
6%
MITRE D3FEND
3 source controls mapped|2 target controls covered
6%
ISMAP (Japan)
3 source controls mapped|2 target controls covered
6%
IATA Operational Safety Audit (IOSA) Standards Manual
3 source controls mapped|2 target controls covered
6%
HKMA SPM
3 source controls mapped|2 target controls covered
6%
HKMA Cyber Resilience Assessment Framework (C-RAF)
3 source controls mapped|2 target controls covered
6%
GLBA
3 source controls mapped|2 target controls covered
6%
FedRAMP Rev 5
3 source controls mapped|3 target controls covered
6%
ISO/IEC 38500:2024 - Governance of IT
3 source controls mapped|4 target controls covered
6%
ISO/IEC 29147:2018
3 source controls mapped|3 target controls covered
6%
ISO/IEC 30111:2019
3 source controls mapped|4 target controls covered
6%
ISO/IEC 23837 - Security Requirements for Quantum Key Distribution
3 source controls mapped|6 target controls covered
6%
ISO/IEC 27031:2011
3 source controls mapped|3 target controls covered
6%
ISO/IEC 27007:2020
3 source controls mapped|2 target controls covered
6%
ISO/IEC 29115:2023 - Entity Authentication Assurance Framework
3 source controls mapped|2 target controls covered
6%
SANS Incident Handler's Handbook and PICERL Methodology
3 source controls mapped|5 target controls covered
6%
ISO 22739:2024 - Blockchain and Distributed Ledger Technologies Vocabulary
3 source controls mapped|4 target controls covered
6%
COBIT 2019
3 source controls mapped|2 target controls covered
6%
ISO 22320:2018
3 source controls mapped|6 target controls covered
6%
Automotive SPICE (ASPICE) v4.0 - Process Assessment Model
3 source controls mapped|3 target controls covered
6%
Barbados Data Protection Act 2019
3 source controls mapped|2 target controls covered
6%
Virginia CDPA
3 source controls mapped|2 target controls covered
6%
Vietnam PDPD
3 source controls mapped|1 target controls covered
6%
Uruguay DPL
3 source controls mapped|2 target controls covered
6%
Turkey KVKK
3 source controls mapped|1 target controls covered
6%
Texas Data Privacy Act
3 source controls mapped|1 target controls covered
6%
Taiwan PDPA
3 source controls mapped|2 target controls covered
6%
Qatar DPL
3 source controls mapped|2 target controls covered
6%
Privacy Act 2020
3 source controls mapped|2 target controls covered
6%
POPIA
3 source controls mapped|1 target controls covered
6%
Peru DPL
3 source controls mapped|2 target controls covered
6%
Personal Data Act (personopplysningsloven)
3 source controls mapped|2 target controls covered
6%
PDPA Thailand
3 source controls mapped|2 target controls covered
6%
PDPA Singapore
3 source controls mapped|2 target controls covered
6%
Oregon Consumer Privacy Act
3 source controls mapped|3 target controls covered
6%
NIST SP 800-122
3 source controls mapped|2 target controls covered
6%
Nigeria Data Protection Regulation (NDPR)
3 source controls mapped|1 target controls covered
6%
New Jersey Data Privacy Act
3 source controls mapped|3 target controls covered
6%
New Hampshire Data Privacy Act
3 source controls mapped|2 target controls covered
6%
Montana Consumer Data Privacy Act
3 source controls mapped|2 target controls covered
6%
Minnesota Consumer Data Privacy Act
3 source controls mapped|2 target controls covered
6%
Mexico LFPDPPP
3 source controls mapped|2 target controls covered
6%
Mauritius DPA
3 source controls mapped|2 target controls covered
6%
Maryland Online Data Privacy Act of 2024
3 source controls mapped|2 target controls covered
6%
Malaysia PDPA 2010
3 source controls mapped|3 target controls covered
6%
Liechtenstein DPA
3 source controls mapped|1 target controls covered
6%
LGPD
3 source controls mapped|1 target controls covered
6%
Kentucky Consumer Data Protection Act
3 source controls mapped|2 target controls covered
6%
Jamaica Data Protection Act 2020
3 source controls mapped|4 target controls covered
6%
ISO/IEC 27010:2015
3 source controls mapped|4 target controls covered
6%
Bahrain PDPL
3 source controls mapped|4 target controls covered
6%
APPI
3 source controls mapped|4 target controls covered
6%
GS1 Global Standards - Supply Chain Traceability and Data Security
3 source controls mapped|2 target controls covered
6%
FSSC 22000 - Food Safety System Certification
3 source controls mapped|1 target controls covered
6%
ISO 14001:2015
3 source controls mapped|4 target controls covered
6%
Canada ITSG-33 - IT Security Risk Management
3 source controls mapped|1 target controls covered
6%
NERC CIP
3 source controls mapped|2 target controls covered
6%
UK FCA/PRA Operational Resilience Framework
2 source controls mapped|1 target controls covered
4%
ISO 55001
2 source controls mapped|2 target controls covered
4%
ISO 37301
2 source controls mapped|2 target controls covered
4%
NFPA 1600 - Standard on Continuity, Emergency, and Crisis Management
2 source controls mapped|3 target controls covered
4%
ISO 9001
2 source controls mapped|4 target controls covered
4%
ISO 37001
2 source controls mapped|2 target controls covered
4%
EASA Part-IS - Information Security in Aviation
2 source controls mapped|4 target controls covered
4%
ISO 30401
2 source controls mapped|2 target controls covered
4%
WCAG 2.2
2 source controls mapped|1 target controls covered
4%
W3C Verifiable Credentials (VC) Data Model 2.0
2 source controls mapped|1 target controls covered
4%
Vietnam Law on Cybersecurity (No. 24/2018/QH14)
2 source controls mapped|1 target controls covered
4%
USMCA Chapter 19 - Digital Trade (United States-Mexico-Canada Agreement)
2 source controls mapped|1 target controls covered
4%
Regional Comprehensive Economic Partnership (RCEP) - E-Commerce Chapter
2 source controls mapped|1 target controls covered
4%
UK Bribery Act 2010
2 source controls mapped|1 target controls covered
4%
TEFCA - Trusted Exchange Framework and Common Agreement
2 source controls mapped|1 target controls covered
4%
Regulation on the European Health Data Space (EHDS)
2 source controls mapped|1 target controls covered
4%
Protective Security Policy Framework (PSPF) Release 2024
2 source controls mapped|1 target controls covered
4%
Philippines Cybercrime Prevention Act (RA 10175)
2 source controls mapped|1 target controls covered
4%
PCAOB AS 2201 - Audit of Internal Control Over Financial Reporting (ICFR)
2 source controls mapped|2 target controls covered
4%
Pakistan Personal Data Protection Bill 2023
2 source controls mapped|2 target controls covered
4%
OWASP DevSecOps Maturity Model (DSOMM)
2 source controls mapped|2 target controls covered
4%
OCC Heightened Standards (12 CFR Part 30, Appendix D)
2 source controls mapped|1 target controls covered
4%
NRC 10 CFR 73.54 - Nuclear Facility Cybersecurity
2 source controls mapped|2 target controls covered
4%
Notifiable Data Breaches Scheme (Australia)
2 source controls mapped|1 target controls covered
4%
ITU Radio Regulations and Space Security Standards
2 source controls mapped|1 target controls covered
4%
Israel Protection of Privacy Law (5741-1981)
2 source controls mapped|2 target controls covered
4%
India Account Aggregator Framework (RBI)
2 source controls mapped|1 target controls covered
4%
GLI-33 - Gaming Laboratories International Event Wagering Systems
2 source controls mapped|1 target controls covered
4%
GAMP 5 - Good Automated Manufacturing Practice
2 source controls mapped|2 target controls covered
4%
French Sapin II Law (Law No. 2016-1691)
2 source controls mapped|1 target controls covered
4%
Florida Digital Bill of Rights (FDBR)
2 source controls mapped|1 target controls covered
4%
FATF Recommendation 16 - Virtual Asset Travel Rule
2 source controls mapped|1 target controls covered
4%
Illinois Biometric Information Privacy Act (BIPA)
2 source controls mapped|3 target controls covered
4%
IEC 60601-1 - Medical Electrical Equipment Safety
2 source controls mapped|2 target controls covered
4%
ISO/IEC 29134:2023
2 source controls mapped|3 target controls covered
4%
ISO/IEC 27004:2016
2 source controls mapped|3 target controls covered
4%
ISO/IEC 29100:2024
2 source controls mapped|3 target controls covered
4%
ISO/IEC 27050 - Electronic Discovery (Parts 1-4)
2 source controls mapped|1 target controls covered
4%
Austria Data Protection Act (Datenschutzgesetz, DSG, amended 2018)
2 source controls mapped|2 target controls covered
4%
FedRAMP High
2 source controls mapped|1 target controls covered
4%
NIST SP 800-53 Revision 5.1 HIGH
2 source controls mapped|1 target controls covered
4%
FedRAMP Moderate
2 source controls mapped|1 target controls covered
4%
NIST SP 800-53 Rev 5 MODERATE
2 source controls mapped|1 target controls covered
4%
NIST SP 800-53 Rev 5 LOW
2 source controls mapped|1 target controls covered
4%
ISO 37000:2021 - Governance of Organizations
2 source controls mapped|3 target controls covered
4%
4%
ISO 8000 - Data Quality
2 source controls mapped|2 target controls covered
4%
Bermuda Monetary Authority (BMA) Cyber Risk Management Code of Conduct
2 source controls mapped|1 target controls covered
4%
ISO/IEC 23894:2023
2 source controls mapped|3 target controls covered
4%
Azerbaijan Law on Personal Data (2010)
2 source controls mapped|1 target controls covered
4%
Belgium Data Protection Act (Wet van 30 juli 2018, Loi du 30 juillet 2018)
2 source controls mapped|2 target controls covered
4%
IAIS Insurance Core Principles (ICPs)
2 source controls mapped|1 target controls covered
4%
Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA)
2 source controls mapped|1 target controls covered
4%
Sigstore - Software Artifact Signing and Verification
2 source controls mapped|2 target controls covered
4%
Secure by Design: A Guide for Manufacturers (CISA)
2 source controls mapped|1 target controls covered
4%
NIST SP 800-66
2 source controls mapped|3 target controls covered
4%
NIS2 Directive Implementing Acts
2 source controls mapped|2 target controls covered
4%
Nigeria Open Banking Regulatory Framework (CBN, 2023)
2 source controls mapped|2 target controls covered
4%
NAIC Insurance Data Security Model Law (MDL-668)
2 source controls mapped|1 target controls covered
4%
MDS2 (Medical Device)
2 source controls mapped|3 target controls covered
4%
MARS-E
2 source controls mapped|5 target controls covered
4%
ISO 27799
2 source controls mapped|5 target controls covered
4%
MARS-E - Minimum Acceptable Risk Standards for Exchanges
2 source controls mapped|1 target controls covered
4%
FBI CJIS Security Policy
2 source controls mapped|3 target controls covered
4%
ISO 14001
2 source controls mapped|3 target controls covered
4%
ISO/IEC 27701:2019
2 source controls mapped|1 target controls covered
4%
TSA Pipeline Cybersecurity Directives
2 source controls mapped|1 target controls covered
4%
ITU-T X.805 - Security Architecture for End-to-End Communications
2 source controls mapped|2 target controls covered
4%
NRF Cybersecurity and Data Privacy Framework (National Retail Federation)
2 source controls mapped|2 target controls covered
4%
Nevada Gaming Control Board Cybersecurity Requirements
2 source controls mapped|1 target controls covered
4%
SASB Standards
2 source controls mapped|1 target controls covered
4%
Voluntary Principles on Security and Human Rights (VPs)
1 source controls mapped|1 target controls covered
2%
SA8000:2014 - Social Accountability Standard
1 source controls mapped|1 target controls covered
2%
NIST SP 800-39
1 source controls mapped|1 target controls covered
2%
NIST SP 800-37
1 source controls mapped|1 target controls covered
2%
NIST SP 800-30
1 source controls mapped|1 target controls covered
2%
German Supply Chain Due Diligence Act (LkSG)
1 source controls mapped|1 target controls covered
2%
ISO 31000
1 source controls mapped|1 target controls covered
2%
ISO 45001
1 source controls mapped|1 target controls covered
2%
ISO 22000
1 source controls mapped|1 target controls covered
2%
Privacy Act 1988 (Australia)
1 source controls mapped|1 target controls covered
2%
OWASP API Security Top 10 - 2023
1 source controls mapped|1 target controls covered
2%
New Zealand Information Security Manual (NZISM)
1 source controls mapped|1 target controls covered
2%
Ley Orgánica de Protección de Datos Personales (LOPDP)
1 source controls mapped|1 target controls covered
2%
Law No. 172-13 on the Protection of Personal Data
1 source controls mapped|1 target controls covered
2%
Iowa Consumer Data Protection Act
1 source controls mapped|1 target controls covered
2%
Indonesia PDP Law
1 source controls mapped|1 target controls covered
2%
Indiana Consumer Data Protection Act
1 source controls mapped|1 target controls covered
2%
India DPDP Act
1 source controls mapped|1 target controls covered
2%
2%
HL7 FHIR Security Framework
1 source controls mapped|1 target controls covered
2%
HITECH Act
1 source controls mapped|1 target controls covered
2%
Ghana Cybersecurity Act
1 source controls mapped|1 target controls covered
2%
FISMA
1 source controls mapped|1 target controls covered
2%
FIDO2 / WebAuthn
1 source controls mapped|1 target controls covered
2%
Family Educational Rights and Privacy Act (FERPA)
1 source controls mapped|1 target controls covered
2%
FDA 21 CFR Part 11
1 source controls mapped|1 target controls covered
2%
3GPP 5G Security Architecture (TS 33.501)
1 source controls mapped|1 target controls covered
2%
NSA Guidance for Transition to Quantum-Resistant Cryptography
1 source controls mapped|3 target controls covered
2%
Belgium CyberFundamentals
1 source controls mapped|1 target controls covered
2%
ANSSI Cybersecurity Framework
1 source controls mapped|1 target controls covered
2%
NIST SP 800-218
1 source controls mapped|1 target controls covered
2%
ACSC Essential Eight
1 source controls mapped|3 target controls covered
2%
Papua New Guinea National Cybersecurity Policy & Cybercrime Act (2016)
1 source controls mapped|1 target controls covered
2%
Laos Law on Prevention and Combating Cybercrime (2015)
1 source controls mapped|1 target controls covered
2%
Japan FSA Cybersecurity Guidelines for Financial Institutions
1 source controls mapped|1 target controls covered
2%
NIST SP 800-171
1 source controls mapped|1 target controls covered
2%
APRA CPS 230 Operational Risk Management
1 source controls mapped|1 target controls covered
2%
COSO Internal Control - Integrated Framework (2013)
1 source controls mapped|1 target controls covered
2%
South Africa Promotion of Access to Information Act (PAIA)
1 source controls mapped|1 target controls covered
2%
UK AI Regulation Framework
1 source controls mapped|1 target controls covered
2%
OECD AI Principles
1 source controls mapped|1 target controls covered
2%
Japan AI Guidelines
1 source controls mapped|1 target controls covered
2%
BS 65000:2014 - Guidance on Organizational Resilience
1 source controls mapped|1 target controls covered
2%

Frequently Asked Questions

What is ISO 20000-1?

ISO 20000-1 is a compliance framework from International with 16 domains and 51 controls. IT service management system requirements It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

How many controls does ISO 20000-1 have?

ISO 20000-1 has 51 controls organised across 16 domains. The largest domains are ISO 20000-1: Service Operation (5 controls), ISO 20000-1: Service Strategy & Design (5 controls), ISO 20000-1: Service Transition (5 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

What frameworks does ISO 20000-1 map to?

ISO 20000-1 maps to 299 other compliance frameworks. The top mapping partners are NIST SP 800-171A Rev 3 - Assessing CUI Security Requirements (20% coverage), IEC 62304:2015 Medical Device Software Lifecycle Processes (16% coverage), ISO 19011 (16% coverage). Use our comparison tool to explore control-level mappings between frameworks.

How do I get started with ISO 20000-1 compliance?

Start your ISO 20000-1 compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about ISO 20000-1 requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 51 controls and track your progress.

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