Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Chapter 3 Part 3-2 Division 2: Unsolicited consumer agreements – Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) s84: s 84 Refund all consideration immediately on termination

When an unsolicited consumer agreement is terminated, the supplier must, immediately on being notified, return or refund any consideration (or its value) the consumer gave under the agreement or a related contract or instrument.

Maintained by Gerard Blokdyk

Other controls in Chapter 3 Part 3-2 Division 2: Unsolicited consumer agreements – Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

s73 s 73 Call on consumers only in permitted hours
s74 s 74 Disclose purpose, right to ask the dealer to leave, and identity before negotiating
s75 s 75 Leave immediately on request and do not recontact for 30 days
s76 s 76 Inform the consumer of the termination right before making the agreement
s78 s 78 Give the consumer a copy of the agreement at signing, or the agreement document within 5 business days for phone sales
s79 s 79 Ensure every unsolicited consumer agreement or agreement document meets the content and form requirements
s80-81 ss 80 and 81 Signature requirements and signed amendments
s86 s 86 No supply, and no payment accepted or required, during the 10 business day cooling-off period

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