TheArtOfService
Cross-Framework Mapping

ISO 20000-1vsCSA CCM v4

See exactly how ISO 20000-1 controls map to CSA CCM v4. Pre-computed mappings, identified gaps, and coverage analysis.

15
Controls Mapped
4
Gaps Found
26%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO 20000-1 maps to CSA CCM v4 with 26% coverage across 5 directly mapped controls. Analysis of 19 ISO 20000-1 controls identifies 14 compliance gaps — primarily concentrated in ISO 20000-1: Service Strategy & Design.

Source: TheArtOfService Knowledge Graph | 19 controls analysed | 693 frameworks | 819K+ cross-framework mappings

Control Mappings

Showing 15 of 15 mapped controls across 3 domains. Sign up to explore all 819K+ mappings across 693 frameworks.

ISO 20000-1: Service Strategy & Design(3 mappings)

ISO20000-03Capacity and availability management3 targets
→CSA-BCR-02Risk assessment and impact analysis
→CSA-BCR-04Business continuity planning
→CSA-BCR-05Documentation

ISO 20000-1: Service Transition(6 mappings)

ISO20000-06Change management processes3 targets
→CSA-CCC-04Unauthorized change protection
→CSA-CCC-08Exception management
→CSA-CEK-05Encryption change management
ISO20000-10Configuration management3 targets
→CSA-CCC-04Unauthorized change protection
→CSA-CCC-08Exception management
→CSA-IVS-04OS hardening and base controls

ISO 20000-1: Service Operation(6 mappings)

ISO20000-11Incident management3 targets
→CSA-LOG-02Security incident management
→CSA-SEF-02Service management policy and procedures
→CSA-SEF-03Incident response plans
ISO20000-15Access management for services3 targets
→CSA-IAM-01Identity and access management policy and procedures
→CSA-IAM-11CSC authorization to tenant and service component provisioning
→CSA-IAM-16Authorization mechanisms

Related Comparisons

Other ISO 20000-1 comparisons

ISO 20000-1 vs CISA ICS-CERT Advisories and Industrial Control Systems Security Guidelines5 mappingsISO 20000-1 vs South Korea Cloud Security Assurance Program (CSAP)5 mappingsISO 20000-1 vs NIST SP 800-82 Rev 3 — Guide to OT Security5 mappingsISO 20000-1 vs ISO 27001:20225 mappingsISO 20000-1 vs ITIL 45 mappingsISO 20000-1 vs CISA Zero Trust Maturity Model4 mappingsISO 20000-1 vs API 11644 mappingsISO 20000-1 vs FTC Safeguards Rule (16 CFR Part 314)4 mappings

Other CSA CCM v4 comparisons

TISAX — Trusted Information Security Assessment Exchange vs CSA CCM v446 mappingsPAS 1192-5:2015 — Security-Minded Approach to BIM and Digital Built Environments vs CSA CCM v443 mappingsNew Zealand Information Security Manual (NZISM) vs CSA CCM v443 mappingsFAA Cybersecurity Framework for Aviation vs CSA CCM v443 mappingsOman National Cybersecurity Framework vs CSA CCM v443 mappingsNIST Privacy Framework 1.0 vs CSA CCM v442 mappingsCanada ITSG-33 — IT Security Risk Management vs CSA CCM v442 mappingsMARS-E — Minimum Acceptable Risk Standards for Exchanges vs CSA CCM v442 mappings

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What are the key differences between ISO 20000-1 and CSA CCM v4?

ISO 20000-1 has 19 controls across its framework, while CSA CCM v4 covers 171 controls. Direct mapping analysis identifies 5 overlapping controls (26% coverage). The frameworks diverge most significantly in ISO 20000-1: Service Strategy & Design, where 4 ISO 20000-1 controls have no direct CSA CCM v4 equivalent.

How many controls map between ISO 20000-1 and CSA CCM v4?

Of 19 total ISO 20000-1 controls, 5 map directly to CSA CCM v4 controls — representing 26% coverage. The remaining 14 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO 20000-1 to CSA CCM v4?

14 ISO 20000-1 controls have no direct equivalent in CSA CCM v4. The highest concentration of gaps is in ISO 20000-1: Service Strategy & Design with 4 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO 20000-1 and CSA CCM v4?

The domain with the highest gap count is ISO 20000-1: Service Strategy & Design (4 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

Related Resources

How to Map Controls Across Frameworks|Multi-Framework Compliance Guide|Compliance Glossary

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.