Cross-Framework Mapping

ISO 20000-1vsCISA Zero Trust Maturity Model

See exactly how ISO 20000-1 controls map to CISA Zero Trust Maturity Model. Pre-computed mappings, identified gaps, and coverage analysis.

10
Controls Mapped
9
Gaps Found
21%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO 20000-1 maps to CISA Zero Trust Maturity Model with 21% coverage across 4 directly mapped controls. Analysis of 19 ISO 20000-1 controls identifies 15 compliance gaps — primarily concentrated in ISO 20000-1: Service Strategy & Design.

Source: TheArtOfService Knowledge Graph | 19 controls analysed | 693 frameworks | 819K+ cross-framework mappings

Control Mappings

Showing 10 of 10 mapped controls across 2 domains. Sign up to explore all 819K+ mappings across 693 frameworks.

ISO 20000-1: Service Transition(4 mappings)

ISO20000-06Change management processes
CISA-ZT-24Configuration change control
ISO20000-10Configuration management3 targets
CISA-ZT-23Baseline configuration establishment
CISA-ZT-25Security impact analysis
CISA-ZT-26System component inventory

ISO 20000-1: Service Operation(6 mappings)

ISO20000-11Incident management3 targets
CISA-ZT-18Incident response planning and testing
CISA-ZT-20Incident reporting and notification
CISA-ZT-22Lessons learned and improvement
ISO20000-15Access management for services3 targets
CISA-ZT-02Access enforcement and least privilege
CISA-ZT-04Remote access controls
CISA-ZT-05Wireless access restrictions

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What are the key differences between ISO 20000-1 and CISA Zero Trust Maturity Model?

ISO 20000-1 has 19 controls across its framework, while CISA Zero Trust Maturity Model covers 32 controls. Direct mapping analysis identifies 4 overlapping controls (21% coverage). The frameworks diverge most significantly in ISO 20000-1: Service Strategy & Design, where 5 ISO 20000-1 controls have no direct CISA Zero Trust Maturity Model equivalent.

How many controls map between ISO 20000-1 and CISA Zero Trust Maturity Model?

Of 19 total ISO 20000-1 controls, 4 map directly to CISA Zero Trust Maturity Model controls — representing 21% coverage. The remaining 15 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO 20000-1 to CISA Zero Trust Maturity Model?

15 ISO 20000-1 controls have no direct equivalent in CISA Zero Trust Maturity Model. The highest concentration of gaps is in ISO 20000-1: Service Strategy & Design with 5 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO 20000-1 and CISA Zero Trust Maturity Model?

The domain with the highest gap count is ISO 20000-1: Service Strategy & Design (5 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.