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WHO Global Competency Model

International (World Health Organization staff)
vEnhanced WHO Global Competency Model (WHO, 2015; layout February 2016)
4 domains
31 controls

The Enhanced WHO Global Competency Model: WHO's internal staff competency model of 15 competencies in mandatory, core, management and leadership groups, each defined by behaviours with indicators at four grade-linked levels, used for recruitment, performance management and development. 31 leaves read against the WHO text; an HR model, not a legal instrument.

Verified

WHO Global Competency Model is a compliance framework from International (World Health Organization staff) with 4 domains and 31 controls that map to 5 other frameworks. The largest domains are Core competencies – WHO Global Competency Model (11 controls), Mandatory competencies – WHO Global Competency Model (11 controls), Leadership competencies – WHO Global Competency Model (6 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

Framework summaries on this platform are interpretations grounded in the published source, for educational and compliance planning purposes. They do not reproduce or replace the official standards. Refer to the authoritative source for the definitive text. Framework names and trademarks belong to their respective organisations.

Framework Domains (4)

Core competencies – WHO Global Competency Model

11 controls
Controls in the Core competencies – WHO Global Competency Model domain of WHO Global Competency Model: 11 controls
CodeTitle
who-global-competency-model::C1.1Knowing and managing yourself: Remain productive
who-global-competency-model::C1.2Knowing and managing yourself: Manage stress
who-global-competency-model::C1.3Knowing and managing yourself: Invite feedback
who-global-competency-model::C1.4Knowing and managing yourself: Continuously learn
who-global-competency-model::C2.1Producing results: Work efficiently and independently
who-global-competency-model::C2.2Producing results: Deliver quality results
who-global-competency-model::C2.3Producing results: Take responsibility
who-global-competency-model::C3.1Moving forward in a changing environment: Propose change
who-global-competency-model::C3.2Moving forward in a changing environment: Adapt to change
who-global-competency-model::C4.1Setting an example: Act professionally and ethically
who-global-competency-model::C4.2Setting an example: Be trustworthy

Leadership competencies – WHO Global Competency Model

6 controls
Controls in the Leadership competencies – WHO Global Competency Model domain of WHO Global Competency Model: 6 controls
CodeTitle
who-global-competency-model::L1.1Driving the Organization to a successful future: Constructive leadership style
who-global-competency-model::L1.2Driving the Organization to a successful future: Manage complexity and think systemically
who-global-competency-model::L1.3Driving the Organization to a successful future: Set the vision
who-global-competency-model::L2.1Promoting innovation and organizational learning: Encourage learning
who-global-competency-model::L2.2Promoting innovation and organizational learning: Sponsor innovation
who-global-competency-model::L3.1Promoting the Organization's position in health leadership: Understand and promote the mission

Management competencies – WHO Global Competency Model

3 controls
Controls in the Management competencies – WHO Global Competency Model domain of WHO Global Competency Model: 3 controls
CodeTitle
who-global-competency-model::MG1.1Ensuring effective use of resources: Strategize and set clear objectives
who-global-competency-model::MG1.2Ensuring effective use of resources: Monitor progress and use resources well
who-global-competency-model::MG2.1Building and promoting partnerships across the Organization and beyond: Develop networks and partnerships

Mandatory competencies – WHO Global Competency Model

11 controls
Controls in the Mandatory competencies – WHO Global Competency Model domain of WHO Global Competency Model: 11 controls
CodeTitle
who-global-competency-model::M1.1Technical expertise: applying and developing expertise
who-global-competency-model::M2.1Overall attitude at work: integrity and commitment
who-global-competency-model::M3.1Teamwork: collaborate and cooperate
who-global-competency-model::M3.2Teamwork: deal effectively with conflict
who-global-competency-model::M4.1Respecting and promoting individual and cultural differences: Relate well to diversity
who-global-competency-model::M5.1Communication: Express oneself clearly when speaking
who-global-competency-model::M5.2Communication: Listen
who-global-competency-model::M5.3Communication: Write effectively
who-global-competency-model::M5.4Communication: Share knowledge
who-global-competency-model::M6.1Creating an empowering and motivating environment: Provide direction (supervisors only)
who-global-competency-model::M6.2Creating an empowering and motivating environment: Support, motivate and empower others (supervisors only)

Your Compliance Coverage

If you comply with WHO Global Competency Model, you already cover:

Maps to 5 other frameworks

73 total controls
ISO 37000:2021
6 source controls mapped|6 target controls covered
8%
Senge Fifth Discipline - Learning Organization
6 source controls mapped|4 target controls covered
8%
VUCA Leadership Framework
5 source controls mapped|5 target controls covered
7%
Argyris Double-Loop Learning
3 source controls mapped|3 target controls covered
4%
COSO Internal Control - Integrated Framework (2013)
2 source controls mapped|2 target controls covered
3%

Coverage is not the same as your position

This page shows what WHO Global Competency Model overlaps with in general. Where your organisation actually stands, against the standard you are going for and the certifications you already hold, is a different question. Same graph and the same recorded refutations, scoped to you rather than to a pair.

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What is WHO Global Competency Model and who does it apply to?

WHO Global Competency Model is a compliance framework from International (World Health Organization staff) with 4 domains and 31 controls. The Enhanced WHO Global Competency Model: WHO's internal staff competency model of 15 competencies in mandatory, core, management and leadership groups, each defined by behaviours with indicators at four grade-linked levels, used for recruitment, performance management and development. 31 leaves read against the WHO text; an HR model, not a legal instrument. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does WHO Global Competency Model actually require?

WHO Global Competency Model has 31 controls organised across 4 domains. The largest domains are Core competencies – WHO Global Competency Model (11 controls), Mandatory competencies – WHO Global Competency Model (11 controls), Leadership competencies – WHO Global Competency Model (6 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of WHO Global Competency Model do I already cover?

WHO Global Competency Model maps to 5 other compliance frameworks. The top mapping partners are ISO 37000:2021 (8% coverage), Senge Fifth Discipline - Learning Organization (8% coverage), VUCA Leadership Framework (7% coverage). Use our comparison tool to explore control-level mappings between frameworks.

How do I implement WHO Global Competency Model?

Start your WHO Global Competency Model compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about WHO Global Competency Model requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 31 controls and track your progress.

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