Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)
Chapter 3 Part 3-2 Divisions 3 to 4: Lay-by, gift cards, receipts, warranties and repairs – Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) s99D-F: ss 99D to 99F No post-supply fees on gift cards and no void terms

A business must not supply a gift card whose terms allow or require a post-supply fee (a fee charged after supply, such as activation, account keeping or balance enquiry fees), and must not demand or receive such a fee. Reg 89B allows booking fees charged equally for other payment methods, currency exchange fees, reissue fees for lost, stolen or damaged cards, and payment surcharges. Terms allowing post-supply fees or cutting the redemption period below 3 years are void, and the supplier must ensure the terms do not include them.

Maintained by Gerard Blokdyk

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