Cross-Framework Mapping

ITIL 4vsISO 27001:2022

See exactly how ITIL 4 controls map to ISO 27001:2022. Pre-computed mappings, identified gaps, and coverage analysis.

9
Controls Mapped
10
Gaps Found
26%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ITIL 4 maps to ISO 27001:2022 with 26% coverage across 5 directly mapped controls. Analysis of 19 ITIL 4 controls identifies 14 compliance gaps — primarily concentrated in ITIL 4: Continual Improvement.

Source: TheArtOfService Knowledge Graph | 19 controls analysed | 693 frameworks | 819K+ cross-framework mappings

Control Mappings

Showing 9 of 9 mapped controls across 3 domains. Sign up to explore all 819K+ mappings across 693 frameworks.

ITIL 4: Service Strategy & Design(1 mappings)

ITIL4-03Capacity and availability management
ISO27001-A.8.14Processing infrastructure high availability

ITIL 4: Service Transition(3 mappings)

ITIL4-06Change management processes2 targets
ISO27001-A.5.22Supplier performance and change monitoring
ISO27001-A.8.32Controlled change implementation
ITIL4-10Configuration management
ISO27001-A.8.9Secure baseline configuration management

ITIL 4: Service Operation(5 mappings)

ITIL4-11Incident management3 targets
ISO27001-A.5.24Incident response planning and readiness
ISO27001-A.5.26Incident containment and remediation
ISO27001-A.5.27Post-incident review and improvement
ITIL4-15Access management for services2 targets
ISO27001-A.5.15Logical access governance
ISO27001-A.5.3Separation of conflicting duties

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What are the key differences between ITIL 4 and ISO 27001:2022?

ITIL 4 has 19 controls across its framework, while ISO 27001:2022 covers 95 controls. Direct mapping analysis identifies 5 overlapping controls (26% coverage). The frameworks diverge most significantly in ITIL 4: Continual Improvement, where 4 ITIL 4 controls have no direct ISO 27001:2022 equivalent.

How many controls map between ITIL 4 and ISO 27001:2022?

Of 19 total ITIL 4 controls, 5 map directly to ISO 27001:2022 controls — representing 26% coverage. The remaining 14 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ITIL 4 to ISO 27001:2022?

14 ITIL 4 controls have no direct equivalent in ISO 27001:2022. The highest concentration of gaps is in ITIL 4: Continual Improvement with 4 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ITIL 4 and ISO 27001:2022?

The domain with the highest gap count is ITIL 4: Continual Improvement (4 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.