Cross-Framework Mapping

ITIL 4vsCSA CCM v4

See exactly how ITIL 4 controls map to CSA CCM v4. Pre-computed mappings, identified gaps, and coverage analysis.

15
Controls Mapped
4
Gaps Found
26%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ITIL 4 maps to CSA CCM v4 with 26% coverage across 5 directly mapped controls. Analysis of 19 ITIL 4 controls identifies 14 compliance gaps — primarily concentrated in ITIL 4: Continual Improvement.

Source: TheArtOfService Knowledge Graph | 19 controls analysed | 693 frameworks | 819K+ cross-framework mappings

Control Mappings

Showing 15 of 15 mapped controls across 3 domains. Sign up to explore all 819K+ mappings across 693 frameworks.

ITIL 4: Service Strategy & Design(3 mappings)

ITIL4-03Capacity and availability management3 targets
CSA-BCR-02Risk assessment and impact analysis
CSA-BCR-04Business continuity planning
CSA-BCR-05Documentation

ITIL 4: Service Transition(6 mappings)

ITIL4-06Change management processes3 targets
CSA-CCC-04Unauthorized change protection
CSA-CCC-08Exception management
CSA-CEK-05Encryption change management
ITIL4-10Configuration management3 targets
CSA-CCC-04Unauthorized change protection
CSA-CCC-08Exception management
CSA-IVS-04OS hardening and base controls

ITIL 4: Service Operation(6 mappings)

ITIL4-11Incident management3 targets
CSA-LOG-02Security incident management
CSA-SEF-02Service management policy and procedures
CSA-SEF-03Incident response plans
ITIL4-15Access management for services3 targets
CSA-IAM-01Identity and access management policy and procedures
CSA-IAM-11CSC authorization to tenant and service component provisioning
CSA-IAM-16Authorization mechanisms

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What are the key differences between ITIL 4 and CSA CCM v4?

ITIL 4 has 19 controls across its framework, while CSA CCM v4 covers 171 controls. Direct mapping analysis identifies 5 overlapping controls (26% coverage). The frameworks diverge most significantly in ITIL 4: Continual Improvement, where 4 ITIL 4 controls have no direct CSA CCM v4 equivalent.

How many controls map between ITIL 4 and CSA CCM v4?

Of 19 total ITIL 4 controls, 5 map directly to CSA CCM v4 controls — representing 26% coverage. The remaining 14 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ITIL 4 to CSA CCM v4?

14 ITIL 4 controls have no direct equivalent in CSA CCM v4. The highest concentration of gaps is in ITIL 4: Continual Improvement with 4 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ITIL 4 and CSA CCM v4?

The domain with the highest gap count is ITIL 4: Continual Improvement (4 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.