ISO/IEC 27019:2024vsITIL 4
See exactly how ISO/IEC 27019:2024 controls map to ITIL 4. Pre-computed mappings, identified gaps, and coverage analysis.
Need this as a report you can hand to an assessor? A coverage crosswalk for this pair can be built to order.
According to the TheArtOfService Compliance Knowledge Graph:
ISO/IEC 27019:2024 maps to ITIL 4 with 15% coverage across 9 directly mapped controls. Analysis of 61 ISO/IEC 27019:2024 controls identifies 60 compliance gaps, primarily concentrated in Superseded batch representation – ISO/IEC 27019:2024.
Source: TheArtOfService Knowledge Graph | 61 controls analysed | 849 frameworks | 314K+ cross-framework mappings
Control Mappings
Showing 9 of 9 mapped controls across 1 domains. Sign up to explore all 314K+ mappings across 849 frameworks.
Superseded batch representation – ISO/IEC 27019:2024(9 mappings)
A ISO/IEC 27019:2024 to ITIL 4 crosswalk, built to order
The table above lists candidate mappings. A crosswalk answers the narrower question you are probably here for: which ITIL 4 controls your existing ISO/IEC 27019:2024 work already satisfies, which are real gaps, and the reasoning behind every claim so you can check it. One pair, $299, one time.
This direction has not been through crosswalk review and sign off, so no coverage figure is published for it. Reporting an unreviewed number would be worse than reporting none. It can be built to order at the same price as a pair that is already on the shelf.
If the two frameworks turn out to have too little in common for a crosswalk to help you, we say so and refund it rather than send a number worth nothing.
This direction has not been through crosswalk review and sign off, so no coverage figure is published for it. Reporting an unreviewed number would be worse than reporting none. It can be built to order at the same price as a pair that is already on the shelf.
If the two frameworks turn out to have too little in common for a crosswalk to help you, we say so and refund it rather than send a number worth nothing.
- Every evidenced control, with the reasoning behind it
- Every gap, with what it requires
- Its level of review stated plainly, not a bare number
Why this page shows two different percentages. The 15% in the header counts how many ISO/IEC 27019:2024 controls carry at least one candidate mapping in the graph, before any review. The crosswalk percentage counts something stricter: how many ITIL 4 controls are actually evidenced, after a pass that argued against each mapping and kept only what survived. They answer different questions and they are not meant to agree.
A crosswalk narrows the work. It does not replace an audit, and your assessor may take a different view on individual controls. Mappings between frameworks are judgements, not text printed in either standard, which is why every claim in the report shows its reasoning. Questions go to support@theartofservice.com.
Related Comparisons
Other ISO/IEC 27019:2024 comparisons
Other ITIL 4 comparisons
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What are the key differences between ISO/IEC 27019:2024 and ITIL 4?
ISO/IEC 27019:2024 has 61 controls across its framework, while ITIL 4 covers 107 controls. Direct mapping analysis identifies 9 overlapping controls (15% coverage). The frameworks diverge most significantly in Superseded batch representation – ISO/IEC 27019:2024, where 37 ISO/IEC 27019:2024 controls have no direct ITIL 4 equivalent.
How many controls map between ISO/IEC 27019:2024 and ITIL 4?
Of 61 total ISO/IEC 27019:2024 controls, 9 map directly to ITIL 4 controls, representing 15% coverage. The remaining 60 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.
What are the compliance gaps when mapping ISO/IEC 27019:2024 to ITIL 4?
60 ISO/IEC 27019:2024 controls have no direct equivalent in ITIL 4. The highest concentration of gaps is in Superseded batch representation – ISO/IEC 27019:2024 with 37 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.
Which control domains have the most gaps between ISO/IEC 27019:2024 and ITIL 4?
The domain with the highest gap count is Superseded batch representation – ISO/IEC 27019:2024 (37 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.
Related Resources
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