Cross-Framework Mapping

ISO 27001:2022vsISO 20000-1

See exactly how ISO 27001:2022 controls map to ISO 20000-1. Pre-computed mappings, identified gaps, and coverage analysis.

9
Controls Mapped
86
Gaps Found
9%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO 27001:2022 maps to ISO 20000-1 with 9% coverage across 9 directly mapped controls. Analysis of 95 ISO 27001:2022 controls identifies 86 compliance gaps — primarily concentrated in A.5 Organizational Controls.

Source: TheArtOfService Knowledge Graph | 95 controls analysed | 693 frameworks | 819K+ cross-framework mappings

Control Mappings

Showing 9 of 9 mapped controls across 2 domains. Sign up to explore all 819K+ mappings across 693 frameworks.

A.5 Organizational Controls(6 mappings)

ISO27001-A.5.15Logical access governance
ISO20000-15Access management for services
ISO27001-A.5.22Supplier performance and change monitoring
ISO20000-06Change management processes
ISO27001-A.5.24Incident response planning and readiness
ISO20000-11Incident management
ISO27001-A.5.26Incident containment and remediation
ISO20000-11Incident management
ISO27001-A.5.27Post-incident review and improvement
ISO20000-11Incident management
ISO27001-A.5.3Separation of conflicting duties
ISO20000-15Access management for services

A.8 Technological Controls(3 mappings)

ISO27001-A.8.14Processing infrastructure high availability
ISO20000-03Capacity and availability management
ISO27001-A.8.32Controlled change implementation
ISO20000-06Change management processes
ISO27001-A.8.9Secure baseline configuration management
ISO20000-10Configuration management

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What are the key differences between ISO 27001:2022 and ISO 20000-1?

ISO 27001:2022 has 95 controls across its framework, while ISO 20000-1 covers 19 controls. Direct mapping analysis identifies 9 overlapping controls (9% coverage). The frameworks diverge most significantly in A.5 Organizational Controls, where 33 ISO 27001:2022 controls have no direct ISO 20000-1 equivalent.

How many controls map between ISO 27001:2022 and ISO 20000-1?

Of 95 total ISO 27001:2022 controls, 9 map directly to ISO 20000-1 controls — representing 9% coverage. The remaining 86 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO 27001:2022 to ISO 20000-1?

86 ISO 27001:2022 controls have no direct equivalent in ISO 20000-1. The highest concentration of gaps is in A.5 Organizational Controls with 33 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO 27001:2022 and ISO 20000-1?

The domain with the highest gap count is A.5 Organizational Controls (33 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.