Cross-Framework Mapping

ISO 20000-1vsNIS2 Directive

See exactly how ISO 20000-1 controls map to NIS2 Directive. Pre-computed mappings, identified gaps, and coverage analysis.

5
Controls Mapped
46
Gaps Found
8%
Coverage

According to the TheArtOfService Compliance Knowledge Graph:

ISO 20000-1 maps to NIS2 Directive with 8% coverage across 4 directly mapped controls. Analysis of 51 ISO 20000-1 controls identifies 47 compliance gaps — primarily concentrated in ISO 20000-1: Service Strategy & Design.

Source: TheArtOfService Knowledge Graph | 51 controls analysed | 700 frameworks | 323K+ cross-framework mappings

Control Mappings

Showing 5 of 5 mapped controls across 2 domains. Sign up to explore all 323K+ mappings across 700 frameworks.

ISO 20000-1: Service Transition(2 mappings)

ISO20000-06Change management processes
NIS2D-2Cybersecurity Risk Management Measures - Article 21
ISO20000-10Configuration management
NIS2D-2Cybersecurity Risk Management Measures - Article 21

ISO 20000-1: Service Operation(3 mappings)

ISO20000-11Incident management2 targets
NIS2D-3Incident Reporting Obligations - Articles 23 and 30
NIS2D-8Cross-Border Coordination, ENISA, CSIRTs Network, and CER Coordination
ISO20000-15Access management for services
NIS2D-2Cybersecurity Risk Management Measures - Article 21

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What are the key differences between ISO 20000-1 and NIS2 Directive?

ISO 20000-1 has 51 controls across its framework, while NIS2 Directive covers 8 controls. Direct mapping analysis identifies 4 overlapping controls (8% coverage). The frameworks diverge most significantly in ISO 20000-1: Service Strategy & Design, where 5 ISO 20000-1 controls have no direct NIS2 Directive equivalent.

How many controls map between ISO 20000-1 and NIS2 Directive?

Of 51 total ISO 20000-1 controls, 4 map directly to NIS2 Directive controls — representing 8% coverage. The remaining 47 controls represent compliance gaps requiring additional documentation or compensating controls to satisfy both frameworks simultaneously.

What are the compliance gaps when mapping ISO 20000-1 to NIS2 Directive?

47 ISO 20000-1 controls have no direct equivalent in NIS2 Directive. The highest concentration of gaps is in ISO 20000-1: Service Strategy & Design with 5 unmapped controls. These gaps represent areas where additional controls, policies, or documentation must be created to achieve compliance with both frameworks.

Which control domains have the most gaps between ISO 20000-1 and NIS2 Directive?

The domain with the highest gap count is ISO 20000-1: Service Strategy & Design (5 gaps). Export the full domain-by-domain gap breakdown via the Professional tier to generate a prioritised remediation roadmap.

This platform provides educational compliance tools, not legal, regulatory, or professional compliance advice. Cross-framework mappings are AI-assisted interpretations and do not reproduce or replace official standards. Framework names and trademarks belong to their respective owners. Consult qualified professionals for your specific compliance requirements. See our Terms of Service.