EU Platform Work Directive (Directive 2024/2831)
Directive (EU) 2024/2831 on improving working conditions in platform work, adopted 23 October 2024 and in force since 1 December 2024, with national transposition due by 2 December 2026. It gives persons working through digital labour platforms a rebuttable legal presumption of employment where facts show direction and control, with the platform bearing the burden of proof, and regulates algorithmic management: prohibited processing, mandatory impact assessment, transparency on automated monitoring and decision-making systems, two-yearly human oversight, human-only decisions to suspend or terminate, explanation and review within two weeks, safety and health, consultation, reporting to authorities and protection from retaliation. Replaces the graph's earlier entry for the 2021 proposal.
EU Platform Work Directive (Directive 2024/2831) is a compliance framework from European Union (EEA relevance); applies to platforms organising work performed in the Union wherever established with 5 domains and 32 controls. The largest domains are Chapter III: Algorithmic management – EU Platform Work Directive (Directive 2024/2831) (23 controls), Chapter IV: Transparency with regard to platform work – EU Platform Work Directive (Directive 2024/2831) (3 controls), Chapter V: Remedies and enforcement – EU Platform Work Directive (Directive 2024/2831) (3 controls). Every control below carries what it requires and what an assessor expects to see.
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Framework Domains (5)
Chapter I: General provisions – EU Platform Work Directive (Directive 2024/2831)
| Code | Title |
|---|---|
| eu-platform-work-directive-directive-2024-2831::3 | Article 3 Intermediaries: the same protection through subcontracting chains |
Chapter II: Employment status – EU Platform Work Directive (Directive 2024/2831)
| Code | Title |
|---|---|
| eu-platform-work-directive-directive-2024-2831::4 | Article 4 Correct employment status determined on the facts |
| eu-platform-work-directive-directive-2024-2831::5 | Article 5 Legal presumption of employment and the platform's burden of rebuttal |
Chapter III: Algorithmic management – EU Platform Work Directive (Directive 2024/2831)
| Code | Title |
|---|---|
| eu-platform-work-directive-directive-2024-2831::10(1) | Article 10(1) Human oversight: evaluation of individual decisions at least every two years |
| eu-platform-work-directive-directive-2024-2831::10(2) | Article 10(2) Human oversight: sufficient, competent and protected reviewers |
| eu-platform-work-directive-directive-2024-2831::10(3) | Article 10(3) Human oversight: acting on high risk of discrimination or infringements |
| eu-platform-work-directive-directive-2024-2831::10(4) | Article 10(4) Sharing the evaluation |
| eu-platform-work-directive-directive-2024-2831::10(5) | Article 10(5) Decisions to restrict, suspend or terminate taken by a human being |
| eu-platform-work-directive-directive-2024-2831::11(1) | Article 11(1) Explanation of automated decisions and a designated contact person |
| eu-platform-work-directive-directive-2024-2831::11(1) statement | Article 11(1) statement Written statement of reasons for significant decisions |
| eu-platform-work-directive-directive-2024-2831::11(2) | Article 11(2) Right to request review: substantiated written reply within two weeks |
| eu-platform-work-directive-directive-2024-2831::11(3) | Article 11(3) Rectification within two weeks or compensation, and system correction |
| eu-platform-work-directive-directive-2024-2831::12(1)-(2) | Article 12(1)-(2) Safety and health: risk evaluation of automated systems with worker participation |
| eu-platform-work-directive-directive-2024-2831::12(3) | Article 12(3) No undue pressure from automated systems |
| eu-platform-work-directive-directive-2024-2831::12(5) | Article 12(5) Prevention of violence and harassment, with effective reporting channels |
| eu-platform-work-directive-directive-2024-2831::13(2) | Article 13(2) Information and consultation of workers' representatives on automated systems |
| eu-platform-work-directive-directive-2024-2831::13(3) | Article 13(3) Expert assistance for representatives, paid by platforms above 250 workers |
| eu-platform-work-directive-directive-2024-2831::14 | Article 14 Direct information to platform workers where there are no representatives |
| eu-platform-work-directive-directive-2024-2831::7 | Article 7 Prohibited processing of personal data by automated systems |
| eu-platform-work-directive-directive-2024-2831::8(1) | Article 8(1) Data protection impact assessment with the views of persons performing platform work |
| eu-platform-work-directive-directive-2024-2831::8(2) | Article 8(2) Providing the DPIA to workers' representatives |
| eu-platform-work-directive-directive-2024-2831::9(1)-(2) | Article 9(1)-(2) Transparency: what must be disclosed about automated systems and in what form |
| eu-platform-work-directive-directive-2024-2831::9(3) | Article 9(3) Transparency to persons performing platform work: timing |
| eu-platform-work-directive-directive-2024-2831::9(4) | Article 9(4) Transparency to workers' representatives and competent authorities |
| eu-platform-work-directive-directive-2024-2831::9(5) | Article 9(5) Transparency to candidates in recruitment |
| eu-platform-work-directive-directive-2024-2831::9(6) | Article 9(6) Data portability, including ratings and reviews |
Chapter IV: Transparency with regard to platform work – EU Platform Work Directive (Directive 2024/2831)
| Code | Title |
|---|---|
| eu-platform-work-directive-directive-2024-2831::16 | Article 16 Declaration of platform work to the authorities where work is performed |
| eu-platform-work-directive-directive-2024-2831::17(1)-(4) | Article 17(1)-(4) Information to authorities and representatives on platform work |
| eu-platform-work-directive-directive-2024-2831::17(5) | Article 17(5) Answering requests for clarification |
Chapter V: Remedies and enforcement – EU Platform Work Directive (Directive 2024/2831)
| Code | Title |
|---|---|
| eu-platform-work-directive-directive-2024-2831::20 | Article 20 Private communication channels, not monitored by the platform |
| eu-platform-work-directive-directive-2024-2831::22 | Article 22 Protection against adverse treatment |
| eu-platform-work-directive-directive-2024-2831::23 | Article 23 Protection from dismissal for exercising rights, with written grounds and reversed burden |
What is EU Platform Work Directive (Directive 2024/2831) and who does it apply to?
EU Platform Work Directive (Directive 2024/2831) is a compliance framework from European Union (EEA relevance); applies to platforms organising work performed in the Union wherever established with 5 domains and 32 controls. Directive (EU) 2024/2831 on improving working conditions in platform work, adopted 23 October 2024 and in force since 1 December 2024, with national transposition due by 2 December 2026. It gives persons working through digital labour platforms a rebuttable legal presumption of employment where facts show direction and control, with the platform bearing the burden of proof, and regulates algorithmic management: prohibited processing, mandatory impact assessment, transparency on automated monitoring and decision-making systems, two-yearly human oversight, human-only decisions to suspend or terminate, explanation and review within two weeks, safety and health, consultation, reporting to authorities and protection from retaliation. Replaces the graph's earlier entry for the 2021 proposal. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.
What does EU Platform Work Directive (Directive 2024/2831) actually require?
EU Platform Work Directive (Directive 2024/2831) has 32 controls organised across 5 domains. The largest domains are Chapter III: Algorithmic management – EU Platform Work Directive (Directive 2024/2831) (23 controls), Chapter IV: Transparency with regard to platform work – EU Platform Work Directive (Directive 2024/2831) (3 controls), Chapter V: Remedies and enforcement – EU Platform Work Directive (Directive 2024/2831) (3 controls). Each control defines specific requirements that organisations must implement to achieve compliance.
If I already comply with another framework, how much of EU Platform Work Directive (Directive 2024/2831) do I already cover?
EU Platform Work Directive (Directive 2024/2831) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.
How do I implement EU Platform Work Directive (Directive 2024/2831)?
Start your EU Platform Work Directive (Directive 2024/2831) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about EU Platform Work Directive (Directive 2024/2831) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 32 controls and track your progress.
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