EU Platform Work Directive (Directive 2024/2831)
Chapter III: Algorithmic management – EU Platform Work Directive (Directive 2024/2831)

EU Platform Work Directive (Directive 2024/2831) 11(1): Article 11(1) Explanation of automated decisions and a designated contact person

Persons performing platform work have the right to an oral or written explanation, without undue delay and in clear and plain language, of any decision taken or supported by an automated decision-making system; the platform must give access to a designated contact person with the competence, training and authority to discuss and clarify the facts, circumstances and reasons for the decision.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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