The organization must define and document policies and procedures for handling and responding to legitimate requests from individuals, which can include requests for a copy of data or to lodge a complaint, handling them within appropriate defined response times, taking account of jurisdictions that set response times by complexity and volume and that require the individual be told of delay, with the appropriate response times stated in the privacy policy, and of jurisdictions that permit a fee in limited cases such as excessive or repetitive requests.
ISO 27701:2019 7.3.9 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of ISO 27701:2019 your existing evidence covers. Hold SOC 2 and 58 of 108 ISO 27701:2019 controls already carry evidence.
Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 289 were rejected on the SOC 2 pair alone.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.