APEC Cross-Border Privacy Rules (CBPR) System
CBPR Program Requirements: Accountability

APEC Cross-Border Privacy Rules (CBPR) System CBPR-PR-43: Remedial action explained

Responses to complaints include an explanation of the remedial action relating to the complaint.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

What else in your programme already covers this

This control maps to 8 controls across 6 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

APPI · 2 controls

  • APPI-A36 Explanation of Reasons for a Response to a Request
  • APPI-A40 Processing of Complaints

ISO 27701:2019 · 2 controls

  • 5.8.1 Nonconformity and corrective action
  • 7.3.1 Determining and fulfilling obligations to PII principals

GDPR · 1 control

  • GDPR-Art.12 Transparent information, communication and modalities for rights

NIST SP 800-161 Rev 1 · 1 control

NIST SP 800-53 Rev 5 · 1 control

SOC 2 · 1 control

  • SOC2-P8.1 P8.1 Inquiries, complaints, disputes and compliance monitoring

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in CBPR Program Requirements: Accountability

You are reading one control. How much of APEC Cross-Border Privacy Rules (CBPR) System have you already done?

APEC Cross-Border Privacy Rules (CBPR) System CBPR-PR-43 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of APEC Cross-Border Privacy Rules (CBPR) System your existing evidence covers. Hold GDPR and 43 of 59 APEC Cross-Border Privacy Rules (CBPR) System controls already carry evidence.

If you hold GDPR72.9% covered · 16 gapsIf you hold ISO 27701:201967.8% covered · 19 gapsIf you hold APPI64.4% covered · 21 gapsIf you hold Australia Consumer Data Right - Banking (CDR)55.9% covered · 26 gapsIf you hold CCPA/CPRA55.9% covered · 26 gapsIf you hold Australian Privacy Principles (APPs)47.5% covered · 31 gaps

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 0 were rejected on the GDPR pair alone.

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Query this from an agent

The graph holds this control, the 8 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpointAll APEC Cross-Border Privacy Rules (CBPR) System controls