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Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

Australia (Commonwealth)
vCompetition and Consumer Act 2010 Part IVF, Compilation No. 167 (C2026C00405); Designation F2026L00627; Rules F2026L01140; read 2026-10-07
4 domains
18 controls

Australia's Scams Prevention Framework in Part IVF of the Competition and Consumer Act: governance, prevent, detect, report, disrupt and respond duties on banks, telecommunications carriers and large digital platforms, with the regulated entity tests, safe harbour, dispute resolution and phased start.

Verified

Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) is a compliance framework from Australia (Commonwealth) with 4 domains and 18 controls. The largest domains are SPF principle 1: Governance – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (5 controls), SPF principle 6: Respond, and codes – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (5 controls), SPF principles 2 and 3: Prevent and detect – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (4 controls). Every control below carries what it requires and what an assessor expects to see.

Maintained by Gerard Blokdyk

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Framework Domains (4)

SPF principle 1: Governance – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

5 controls
Controls in the SPF principle 1: Governance – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) domain of Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) — 5 controls
CodeTitle
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58AD-regss 58AC and 58AD with the Designation and Rules Work out whether you are a regulated entity and which services are regulated
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BDs 58BD Document and implement scam governance policies, with metrics and targets
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BEs 58BE A senior officer certifies the governance framework within 12 months and then every year
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BFs 58BF Keep records of governance activity for at least six years
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BGs 58BG Give the regulator the governance documents and records within 10 business days

SPF principle 6: Respond, and codes – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

5 controls
Controls in the SPF principle 6: Respond, and codes – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) domain of Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) — 5 controls
CodeTitle
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BZC-BZDss 58BZC and 58BZD Offer an accessible scam reporting channel and internal dispute resolution
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BZDA-BZEss 58BZDA and 58BZE Give a statement of compliance and apply the prescribed processes in dispute handling
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BZFs 58BZF Publish information about reporting and dispute rights
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BZGs 58BZG Belong to the external dispute resolution scheme and cooperate with it
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58CCss 58CB and 58CC Comply with the sector SPF code once made

SPF principles 2 and 3: Prevent and detect – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

4 controls
Controls in the SPF principles 2 and 3: Prevent and detect – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) domain of Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) — 4 controls
CodeTitle
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BJs 58BJ Take reasonable steps to prevent scams being committed through regulated services
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BMs 58BM Take reasonable steps to detect scams as they happen and afterwards
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BNs 58BN Investigate actionable scam intelligence within 28 days
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BOs 58BO Identify affected SPF consumers within a reasonable time

SPF principles 4 and 5: Report and disrupt – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

4 controls
Controls in the SPF principles 4 and 5: Report and disrupt – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) domain of Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) — 4 controls
CodeTitle
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BR-BSss 58BR and 58BS Report actionable scam intelligence and scams to the regulators as required
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BXs 58BX Take proportionate steps to disrupt scam activity and prevent further loss
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BYs 58BY Report investigation outcomes to the general regulator
australia-scams-prevention-framework-competition-and-consumer-act-2010-part-ivf::s58BZAs 58BZA Use the safe harbour only within its conditions

What is Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) and who does it apply to?

Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) is a compliance framework from Australia (Commonwealth) with 4 domains and 18 controls. Australia's Scams Prevention Framework in Part IVF of the Competition and Consumer Act: governance, prevent, detect, report, disrupt and respond duties on banks, telecommunications carriers and large digital platforms, with the regulated entity tests, safe harbour, dispute resolution and phased start. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) actually require?

Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) has 18 controls organised across 4 domains. The largest domains are SPF principle 1: Governance – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (5 controls), SPF principle 6: Respond, and codes – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (5 controls), SPF principles 2 and 3: Prevent and detect – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) (4 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) do I already cover?

Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)?

Start your Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 18 controls and track your progress.

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