Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)
SPF principles 2 and 3: Prevent and detect – Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF)

Australia Scams Prevention Framework (Competition and Consumer Act 2010 Part IVF) s58BJ: s 58BJ Take reasonable steps to prevent scams being committed through regulated services

The entity must take reasonable steps to prevent another person committing a scam relating to, connected with or using its regulated service. Reasonable steps depend on the entity's size, the services, the consumer base, the scam risks, and, as the primary consideration, compliance with the sector code. Acting only on tips from others is not enough. A code may require identifying consumers at higher risk and giving them scam information.

Maintained by Gerard Blokdyk

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