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Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)

Australia (all states and territories under the National Law)
vDecember 2020 edition, effective 14 December 2020; confirmed current on Ahpra's advertising guidelines page 2026-10-06 (page notes the 2022 penalty increase applying in all jurisdictions from July 2024 and section 115A, both not in the printed edition)
4 domains
19 controls

What Ahpra and the National Boards expect of anyone advertising a regulated health service: identifying the advertiser, avoiding misleading claims, holding evidence for effectiveness claims, accurate titles and qualifications, offers, testimonials and reviews, unreasonable expectations, images and unnecessary use. Guidance explaining section 133 of the National Law, not law.

Verified

Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) is a compliance framework from Australia (all states and territories under the National Law) with 4 domains and 19 controls. The largest domains are Titles and claims about registration and qualifications (section 4.1.4) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (7 controls), Gifts, testimonials, expectations and unnecessary use (sections 4.2 to 4.5) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (6 controls), False, misleading or deceptive advertising (section 4.1) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (3 controls). Every control below carries what it requires and what an assessor expects to see.

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Framework Domains (4)

False, misleading or deceptive advertising (section 4.1) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)

3 controls
Controls in the False, misleading or deceptive advertising (section 4.1) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) domain of Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) — 3 controls
CodeTitle
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-comparisonKeep comparative claims clear, accurate and supported
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-evidenceHold acceptable evidence for every effectiveness claim
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-misleadingDo not publish false, misleading or deceptive advertising

Gifts, testimonials, expectations and unnecessary use (sections 4.2 to 4.5) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)

6 controls
Controls in the Gifts, testimonials, expectations and unnecessary use (sections 4.2 to 4.5) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) domain of Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) — 6 controls
CodeTitle
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-expectationDo not create an unreasonable expectation of beneficial treatment
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-imagesUse images and before-and-after photographs that are genuine and comparable
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-inducementsState the terms and conditions of any gift, discount or inducement
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-reviewsControl review functions you run and know where responsibility sits
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-testimonialsDo not use testimonials or purported testimonials in advertising
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-unnecessaryDo not encourage indiscriminate or unnecessary use of services

Titles and claims about registration and qualifications (section 4.1.4) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)

7 controls
Controls in the Titles and claims about registration and qualifications (section 4.1.4) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) domain of Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) — 7 controls
CodeTitle
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-doctorMake the profession clear when a non-medical practitioner uses 'Dr'
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-position-titlesUse employment position titles only within their employment context
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-qualificationsDescribe qualifications, experience and memberships accurately
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-specialistUse specialist and endorsement titles only when held
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-specialist-wordsAvoid 'specialist' wording without specialist registration and do not overstate a specialty
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-surgeonDo not use the title surgeon unless in the permitted medical classes
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-title-descriptorAdd descriptive terms to a protected title only where they do not overstate skill or imply a specialty

Who is an advertiser and what must they do (sections 1 to 3) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)

3 controls
Controls in the Who is an advertiser and what must they do (sections 1 to 3) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) domain of Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) — 3 controls
CodeTitle
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-advertiserIdentify who controls the advertising and take responsibility for it
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-complyComply with section 133, the title protection provisions and the other laws that apply
ahpra-guidelines-for-advertising-a-regulated-health-service-december-2020::adv-reviewCheck all advertising regularly and read it for overall impression

What is Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) and who does it apply to?

Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) is a compliance framework from Australia (all states and territories under the National Law) with 4 domains and 19 controls. What Ahpra and the National Boards expect of anyone advertising a regulated health service: identifying the advertiser, avoiding misleading claims, holding evidence for effectiveness claims, accurate titles and qualifications, offers, testimonials and reviews, unreasonable expectations, images and unnecessary use. Guidance explaining section 133 of the National Law, not law. It is used by organisations to establish and maintain compliance with industry standards and regulatory requirements.

What does Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) actually require?

Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) has 19 controls organised across 4 domains. The largest domains are Titles and claims about registration and qualifications (section 4.1.4) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (7 controls), Gifts, testimonials, expectations and unnecessary use (sections 4.2 to 4.5) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (6 controls), False, misleading or deceptive advertising (section 4.1) – Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) (3 controls). Each control defines specific requirements that organisations must implement to achieve compliance.

If I already comply with another framework, how much of Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) do I already cover?

Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) does not currently have cross-framework mappings in our system. Check back as we continuously expand our mapping database.

How do I implement Ahpra Guidelines for Advertising a Regulated Health Service (December 2020)?

Start your Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) compliance journey by running a self-assessment on our platform to identify your current compliance posture. Our AI advisory can answer specific questions about Ahpra Guidelines for Advertising a Regulated Health Service (December 2020) requirements, and cross-framework mapping helps you leverage existing controls from other frameworks you may already comply with. Create a free account to access all 19 controls and track your progress.

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